They took another look at it the next day and decided the little ripple couldn't be repaired so they ordered a new hood. I wish they would have just done that from the start, but the extra wait was only a minor inconvenience to me. They are supposed to get the new hood in tomorrow, get it painted, mounted and ready for pick up by the end of the day. That seems a little fast to me. Is the paint fully cured that fast?

The paint is baked at 165 degrees after it is applied and ready to go.
If it is solvent based it will continue to breath for a couple months. That's why they tell you not to wax it. Sheet metal repairs don't always work out for various reasons, but you sometimes don't know until you try. That is a very fast turn around for the hood replacement, but it is possible.

Source: I work in the auto collision industry

 

Thanks for the info. They did warn me about not waxing it for at least a month since some waxes contain an abrasive. I use Meguiar's NXT Tech Wax 2.0 which is not abrasive, but I'll hold off on waxing anyway. The guy I spoke with said waxing it too early would cause swirls. Can I still use a spray wax? I was skeptical of the initial hood repair working out because the front end of our cars is pretty curvacious.

They do have pretty quick turn around times. They said all the parts are coming from Korea but the hood they ordered Friday will be there Monday morning. The bumper and fog light arrived just as fast.

 

That sucks man but I have seen quite a few deer lately both dead and alive. I even had to honk at one the other night since he was standing on the side of the road debating a run. I guess the colder weather and rain brings them out.

 

What you do with the deer ?

 

Venison sausages.... blackened venison done in cast iron on the bbq... mmmm.

To the OP: I'm glad she wasn't hurt. Glad it wasn't a moose. Glad your biggest problem is a dented car. :thumbsup:

 

You know, my wife actually turned around to look for the deer for free meat. She raw feeds our dogs. I've told her that harvesting road kill is illegal though. She didn't find the deer fortunately.

 

You know, my wife actually turned around to look for the deer for free meat. She raw feeds our dogs. I've told her that harvesting road kill is illegal though. She didn't find the deer fortunately.

Around here, you hit a deer, you free to take it.. officer MUST ISSUE you a DNR Claim tag before running off with the deer.

I have claimed 3 or 4 myself from being in the right place at right time, 2 of which was on road in front of shop... people hit them, then I find out and go out running across lot and ask person if I can have the deer.. funny thing is 1 officer looks at me when I had my ID out and ready, he says "you been through this drill before, haven't you" ?..... I just smiled.

Funnier when I know the process better than the officer at scene.. 1 did not have tags, told me to go ahead and take animal... WRONG !!! Sheriff shows up and ask me what happen, I tell him PD fella says take the carcass, and I told Sheriff that Mr PD has no tags... Sheriff says he has tags, he will fill it out, but Mr PD has to sign it as it is his investigation.. I got my that deer legally then and took it home

 

I would follow with the bodyshop instructions as to when you'll be able to wax the painted sections. The time is needed for the paint to fully dry and cure. Waxing or polishing it will seal the surfaces.

 

Sorry to hear your story. Lost my beautiful '77 Mercededs-Benz 300D to a deer, and it wasn't even me driving it.

When I had a rock hit my A-pillar, there was still a slight ripple where the damage had been repaired. However, it was so small, I didn't return the car for a re-do.

 

NXT Tech Wax 2.0 will last for several months, even if I wash it every weekend as usual. I just love the dripping wet look of a newly waxed black car. Other than that, it definitely is overkill to a normal person. I just like washing and waxing.

 

The hood didn't make it to the repair shop today because of holiday traffic but it looks like it will be ready tomorrow. I also found out the parts are coming from a dealership in DFW and not from Korea like they originally told me over the phone. I thought that sounded fast.

 

OP, sorry to hear about the deer. I hit one in my 2011 Elantra 2 weeks after purchasing it. I was pissed at the world for a few days, but I was fine after that. I only had a small dent in my door, and the front bumper needed to be readjusted. The part that was unsettling was having my brand new car get repainted. And since the the paint job has to be "blended", they said they had to paint the driver's door, rear door, and some of the front and rear fenders.

Just get a good body shop and you'll be fine.

 

The saga continues.

Late in the day they called to say my car was finally ready to pick up. When I got there the car was sitting outside so I looked it over before going in. The first thing I notice is a long scratch going down the hood in the fresh coat of paint. I checked it with my finger nail and could feel a little bit of the scratch. Then I noticed a similar but shorter scratch on the other side of the hood. When they came out to see me, they tried to buff it out by hand with rubbing compound, but you could still feel the scratch. I really need the car back so they let me take it home and I'm bringing it back on Friday for them to try buffing it out with a machine.

I'm really starting to feel disappointed in this place despite all the good reviews I read. They shouldn't have tried to get me to take home a car that still had a ripple in the hood and they shouldn't have scratched the brand new hood they just painted today. I'm skeptical that their attempt to fix the scratches will work to my satisfaction. The hood is like the centerpiece of the vehicle and reflects the most light. It's got to look perfect. I also got out my cell phone and used the LED on it to check for swirls since it was getting dark and it looked like they did a number of them trying to polish it after painting. I can't say for sure until I get it in the sun tomorrow.

Also, the hood seems to have large amount of the orange peel texture to the paint like the rest of the car has. But I thought I remember the hood being one of the smoother pieces before. It just looked a bit more extreme than I remember.

But it definitely felt good to sit in my car again driving it home.

FYI, the total cost of the repair was about $1,800 in case anyone else has this happen to them. That includes new bumper, new hood, new passenger side fog light, paint, and labor.

 

Oh my gosh, if this were me, I would be LIVID. Of course, I would *act* calm, but inside I would be like, "$#!%"

I thought what happened to my car was bad enough, but luckily the body shop did a good enough job, as to where even though the work wasn't perfect, it was so small that no one would notice. Also, with where the woman hit my bumper, the only place still scratched (too deep to buff out) is so low down, you would have to get on your hands and knees to see it (on the diffuser).

But the hood - that's a different matter. You are right when you say its the centerpiece of the car, in a way.

 

I'm starting to feel like I'm going to require they repaint the hood when I take it back. I've been going out to look at it a couple of times while at work and I'm not happy with it. The rubbing compound they used introduced more swirls and even the sleeve cuff of my cotton shirt with very light pressure scratches it. It looks like it isn't fully cured because it's so soft.

The main scratches are very visible in the sun. It looks like whoever was wiping it down had a ring or watch come in contact with the paint.

Regarding the orange peel, the hood definitely has more of the texture than the rest of car. Also bad is that some parts of the hood have more orange peel than others, like the paint was sprayed on too thick.

 

I'm starting to feel like I'm going to require they repaint the hood when I take it back. I've been going out to look at it a couple of times while at work and I'm not happy with it. The rubbing compound they used introduced more swirls and even the sleeve cuff of my cotton shirt with very light pressure scratches it. It looks like it isn't fully cured because it's so soft.

The main scratches are very visible in the sun. It looks like whoever was wiping it down had a ring or watch come in contact with the paint.

Regarding the orange peel, the hood definitely has more of the texture than the rest of car. Also bad is that some parts of the hood have more orange peel than others, like the paint was sprayed on too thick.

They need to make it right (though, I understand they've already had a couple chances to do this). I'm with USAA and would not hesitate to call them and tell them what has happened so far and that you are not happy. That orange peel effect is a no-brainer to me--should not be that way. I'm thinking before USAA does anything, they will send someone to verify the bad repair before allowing you to go elsewhere. But it's a new car and it should look like new--bottom line. Unfortunately it's more time invested on your part, but it will be worth it.

 

This is starting to turn a little pathetic.

I took the car back on Friday but didn't immediately suggest that they repaint the hood. I figured I'd let them do with it what they want, and until it's perfect I'm not satisfied.

I sat in the office for about an hour while while they did a couple passes of buffing the paint. When they were done they brought the car up to the front for me to look at. Without any uncertainty, I looked at the hood and imediately told them the scratch is still there, albeit a little more faint now. I'm starting to get upset that they are not doing any quality control before having the customer look over the car. First with the ripple in the hood, then with the scratches that stuck out like a sore thumb, and now this. I shouldn't be the one grading their work, hoping I give them a pass.

We discussed the options and they would like to try buffing it again, but this time sanding it down with 2,000 grit sandpaper instead of 3,000 grit. I'm not liking the idea of repairing the new paint job I just paid for. I also pointed out the inconsistent orange peel and they acknowledged it was there and were going to try and fix it by sanding it down some more when they work on the scratches. I mentioned the hood might just need a repaint but they say they are sure they can fix it. This will be their last chance.

I'm taking the car back next Friday since I have Friday's off.

One last minor gripe. My once pristine engine bay is now contaminated with dust and various particles because they didn't keep it covered when they had the hood off. All the crap in the air in their shop is now on my engine and hoses.

 

Wow, this is bad.

So I actually talked to my husband about this one. One of many jobs before his current and long-standing run at Intel, was painting automobiles.

He says you CANNOT put your hands on the primer because the oil from your hands will destroy the surface and create that orange peel effect. So, possibly, they touched the primer....possible, knowing what other conditions they seem to have.

Another reason is they may have too much air in their paint gun.

I question this body shop's legitimacy and level of experience.

I have to say, I was very happy with the paint job after my body work. Kadel's Auto Body. No orange peel whatsoever.

 

Yeah, I know too low of a pressure and improper technique can cause the orange peel texture. Either way you look at it, it's not indicative of a quality paint job.

I was okay with using this place since 16 of their last 17 reviews they had on Google were glowing 5 star reviews. Their 18th review will break that streak.

Thanks for sharing your auto painting experience! Is there any problem with them sanding down the clear coat too much in trying to fix this? I'm worried they are just going to mess up the paint in doing this.

 

Yeah, I know too low of a pressure and improper technique can cause the orange peel texture. Either way you look at it, it's not indicative of a quality paint job.

I was okay with using this place since 16 of their last 17 reviews they had on Google were glowing 5 star reviews. Their 18th review will break that streak.

Thanks for sharing your auto painting experience! Is there any problem with them sanding down the clear coat too much in trying to fix this? I'm worried they are just going to mess up the paint in doing this.

This is ridiculous. I would demand a new paint job, and tell them if they fail to get it right, they will not have another chance. I would be concerned that the paint's "strength" will be compromised by essentially making it thinner than intended by going over it with sandpaper and "fixing" their mistakes.

To me, it's a new paint job on your hood. It should be just that: NEW. ...Not fixed, NEW.

 

as good as new