If the data was cleared there is no way to go back and get the mileage. That is a VERY strange situation though... Man, a picture or video would have been great! I would go back and grill them on it! In fact, I'd check out some random cars on the lot if I were you...

 

Wish I woulda been thinking ahead and not more interested in playing with new buttons. Sigh.

If the odometer was only reset for a few hundred miles, even that's not a big deal, but how the **** would i be able to know if there were actually 10,000 miles? Or more?

What slimeballs.

 

Was this traded or transferred from another dealer?

Mine was and it's quite common.

Odometer reading should be done at actual time of sale.

From your first post, seems like you have a defective odometer. Trip reading can never be more than odometer.

Are you sure you reading eveything correctly?

 

It was transferred from another dealer about 33 miles away.

The only thing I can think of is maybe I did read the thing incorrectly. And when I thought I was reading trip A I was reading "range" which tells you how many more miles you can drive before running out of gas. Trip B matches the odometer exactly. But I swear I recall resetting 342 down to 0.

I should have taken a picture and video.

My worrisome side is telling me they electronically reset the mileage and forgot to reset the trip counts. It just seems too convenient that the odometer said 54 when the form they gave me said it'd say 60 three days prior to picking up the car. And just thinking about how the salesman was and the finance people were personally towards me, makes me think they wouldn't hesitate to do something sleazy.

Is what CLEANSE-R said correct about if the odometer was reset there's no way of telling?? I'm gonna call up a shop or two to find out if they can download info off the car's computer.

 

not trying to make you sound dumb, but trip usually counts to .1 mile,, so possibly 34.2?

look for the little dot.....

 

Lol, assume I'm dumb all you want. That's entirely possible.

I can't remember exactly. It was early in the morning. Buying the car and deciding to get rid of my old one has been a 3 week ordeal. I've lost 10 pounds and now weigh 135. My head has been spinning and I literally haven't been myself lately over the stress of this all. But I could have sworn trip A said 342 before I reset it.

I'd prefer to be dumb over being screwed and effed with by a dealership.

 

If the trip meter really had 342 miles on it and you glanced at it without seeing the decimal it would look like 3,420.

 

Maybe I just overlooked the decimal point. That's actually comforting. Like I said, my head has been spinning for weeks. Good thing you guys are more clever than I am paranoid.

 

Well welcome aboard anyway. If you ask me, I don't think a car purchase should be so stressful as to cause weight loss but hopefully you got exactly what you wanted. :thumbsup:

 

If they drove it from a dealer's 33 miles away, it is completely reasonable that the trip meter showed 34.2 miles, and the odometer should be about 20 miles higher. Factory test is about 15 miles, and dealer test and prep adds another 5 or so. The estimate for my brand new car was 25 miles, and I think it was at 28. It sounds to me like you got a brand new car plus the trip between dealers.

 

indeed. my worry on this issue is gone.

you have all been most helpful!

 

If it were me I wouldn't worry about it. The car is under warranty anyway for 100,000 miles. But I also doubt the dealer has any way to reset the mileage. Mileage is typically stored in the ECM and there is no way for a technician to access it that I am aware of. If you had a full tank of gas you were probably seeing miles to empty.

 

Hey man,
Don't worry about it. The car itself looks and feels new and is obviously a new car, so in the WORST imaginable situation, say they can reset it, then so what. Your car drove a few hundred kilometers more but in terms of resale value and warranty, all that matters is your odometer's reading. So chillax and enjoy the vehicle!

 

So chillax and enjoy the vehicle!

I shall

 

I dont think they would tamper with an odometer with such low mileage. There are large penalties and fines for this type of thing. Not even sure if dealers can do this anymore.

 

Did a quick search for dealers in your area. There are 8! I would venture that if you took that trip mileage you could pinpoint, pretty closely, which dealership your car was at before transfer.

Personally, I think you're worrying yourself over nothing. That 3 weeks of searching/buying has lowered the level of your "fun meter." Go replenish the level with your new E. :grin:

 

We have no service tool in shop for speedo/odometer caliberation/mileage adjustment.. if we replace a speedo, it ship to dealer first, then sent out to facility in CA I think it is to have correct mileage entered, sent back, and re-install.

 

The saleswoman told me cars had been coming in with 15 miles from the test track, and that dealer prep adds another ~5 mi test drive to make sure it came off the boat without problems. They didn't have the exact factory miles yet because it had just come in the day before and was still all wrapped up, even the dealer had not been inside yet to get the numbers for glass etching. I'm very confident that none of my 28 miles came from customer test drives.

But I did make some assumptions that may not be true everywhere. There could be differences based on factory, car model, dealership, and even destination. For example, PZEV may require additional testing to verify that state emission standards are met.

 

I remember when i was poking around the idea of purchasing a new car, asked if i can have zero on the odo, they said
"come see the car on the transport truck with zero mile. you can definitely do that" lol

 

Were they coming from the US factory?

ETA: I don't think it's a bad thing that the cars coming into my dealership were tested for 15 miles at the factory. Just trying to see the conditions under which they were tested vs. not.

 

well, it is not so easy to reset the ODO.

The total number of miles is stored in two places - PCM/ECU and instrument cluster.

When I had to replace instrument cluster in my Rondo they sent to outside company that could put the miles read from ECU (or PCM - I am not sure which one it was).

And honestly I doubt they reset the miles to 0 as it is IMPOSSIBLE for a car to have less than 2 miles on the ODO.
Think - trip from the factory, several trucks, parking at the dealer site... not talking about a test drive.

 

And honestly I doubt they reset the miles to 0 as it is IMPOSSIBLE for a car to have less than 2 miles on the ODO.

Really?

I got a fair number of these while working at the Port of Portland a few years ago. All of them were Hondas or Acuras....not ONE was a Hyundai. In fact the lowest mileage brand new Hyundai I ever saw on the job was a Tucson with 2 miles on it. Most had between 4 and 9.

 

I was told I was the first person to test drive my car, and it had 18 miles on it when I hopped in. My guess on the OP's situation is as he suspected, he saw the Range. After a fill up, I show 360 miles in range, subtract the 18 to leave 342. They probably just didn't top it off from the original fill before delivery for me, or him.

 

My "new" car was driven from a dealership to another prior to delivery, it had about 45 kms on it. No big deal for me. What you don't know doesn't hurt.

 

except for herpes. that WILL hurt.

 

Re: NSFW... :grin: too funny!

 

I'm sure they can reset it and then lie about it. I looked at a GV70 Friday afternoon and said I'd be back Saturday to buy it. To be sure on Friday I looked to see how many miles were on it to be sure it wasn't a demo, 91 miles, Saturday when I bought it it had 18 miles.