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Anyone beside's me is not buying another Hyundai

8.5K views 25 replies 10 participants last post by  cantfoolthewise  
#1 ·
I have gave this manufacturer two chances I had a 1998 Hyundai Sonata which was a piece crap; The current vehicle I have a 2006 Hyundai Sonata the quality was improve but the issues is the OCS mat on passenger side went bad now the dealer wants $1,400 I refused because the cost is a quarter of the car's trade in value. Hyundai has the best warranty in business but if problems keep surfacing what makes the warranties any good. Hyundai needs to focus improving the quality of their airbag systems. If I would bought the Camry or Accord I doubt I would be having these issues.

I felt i gave this company plenty of chances I am not going to make that mistake again.
 
#3 · (Edited)
Where have you posted "ALL" of your other past problems with your Hyundai Sonata?
Looks like they took care of them pretty well.
I see that this is the only item you are complaining about and the car IS 6 years old.
What is the mileage on the car? Who have you talked to at Hyundai about this "SAFETY RELATED" problem.. What does your warranty say? ... What effort have you made to solve this problem?

Parts fail...Problems happen... I have yet to buy a car that didn't have some problem.

Toyotas/Hondas/Mazdas/Suzukis...you name 'em ...they ALL have had major recalls... and black eyes...So what are you going to buy???

I have a 6 year old KIA Spectra and I would find another "part" at my local salvage yard and be done with it for a whole lot less than $1400.

You don't remember 12months 12K miles the US car makers "gave" you for a warranty...and the real "JUNK" they put out. I DO!
May your next car be as "troublesome" as your Sonata.
 
#5 · (Edited)
To the OP-

How is this thread any different from your other thread complaining about your car? Are you really breaking any new ground here, or do you just want to vent? It's fine if you want to vent.

http://www.hyundai-forums.com/181-n...ums.com/181-nf-2006-2010-sonata/139250-airbag-light-issues-my-last-hyundai.html

I agree that a junkyard part is your best option. Parts from a reputable yard will have a warranty, so you could exchange it if the replacement was bad.

I'm not very satisfied with my Sonata. It now needs the ABS pump replaced, to the tune of $2000. I don't think any car with only 80k miles and normal maintenance should need a $2000 repair.

I would consider another Hyundai, but it would have to be a bargain and have a good amount of factory warranty left.

I will say, I have been pretty happy with the dealer service. If I were going by dealer service alone, I would buy another Hyundai. And, I'm pretty particular about service, since I do almost all of my maintenance and repairs myself.
 
#6 ·
Hyundai know this a common problem but they refused to admit that it is. My 1998 Sonata had the airbag light on. I am tired of dealing with this expensive problem. If the repair was $300 i would have paid it but $1,500 is too much in my opinion for six year old car that is worth $6k to 7k. I have the right to express my frustrations when I gave Hyundai two chances, I will not make that the mistake the third time. It is so easy for you to judge my situation because you are not going thorough what i'm going through. I got 57k miles on my car if you wanna know.
 
#7 · (Edited)
I hear ya ^^^^^, I complained at 1mth/1500kms about an engine tappet noise, and currently at 14mth/32,000kms and still fighting to get it repaired. It has been confirmed by the dealership, and 3 independant technicians

Vehicle is a 2011 MC Hyundai Accent GL

Will I buy another Hyundai?....at this point probably not.

Depends on how far Hyundai will push me to get this problem fixed, as I will continue to push and include legal action, and going public about the issue, treatment, and quality.

I hear Hyundai is very sensitive about their customer image right now as they try to build their brand, this type of issue going public would not fair well on their future ambitions.....

Just my 2 cents
Duro
 
#14 ·
When people don't have a problem they cannot sympathize because it is not happened to their vehicles when their SRS lights comes on.
It's not that we aren't sympathetic to your plight but it just seems a bit of an exaggeration to write off an entire brand because of one problem. No car is perfect....nothing is perfect for that matter. Ask any 98-02 Accord or 99-03 Odyssey owner that has just hit 100K or close to it and see how their transmissions are doing. My 2010 Santa Fe was a complete lemon and if you saw the list of (or had to deal with) the problems I had, you would probably just take the bus. Why did I buy the Elantra, you ask? Because I've driven other cars in the class and Hyundai is easily superior to every single one, especially those by the established Honda and Toyota, two companies who should show up under the definition of 'to rest on ones laurels'. Also, I have faith in the brand that was boosted by my 2004 Santa Fe, a car that spent less time in the shop and spent an enormous fraction less (something like a fifth) in repairs over my mom's 2002 Lexus RX300, a car deemed widely superior even to this day. That and I know that in the business world, if you back something with a comprehensive warranty and every single one is a pile of crap, you'll be bankrupt in no time. Hyundai has offered the awesome warranty since 1998.

Thus far my Elantra has only been in the shop once for an annoying rattle in reverse, an issue for which a TSB has already been released. Parts were ordered and replaced and the noise went away. It has not returned.
 
#11 ·
stop your whining, i have an 02 sonata with SRS issues and you get it scanned and it goes away. usually it's just the wiring harness under the seat. if you don't like it, don't buy another one, case closed.

as far as i'm concerned, no-one else should comment on this thread. negative nancy OP is being a negative nancy and trolling for comments.
 
#12 ·
Wrecker seat sensor I think will have different value that will have to be stored in bag module and be recognized.

So you might need to have it reprogrammed after install to reset it. Wrecker module wouldn't know your existing driver seat ; so not an option either IMO.

The OP can kvetch ; I would be pissed too; its a lot of clams to shell out.
 
#13 ·
wrong. according to HMA, 90% of the SRS issues with the passenger seat is due to a crappy design of the connector, and anyone with a 10 dollar soldiering iron can make the connection better themselves. i had mine scanned three times for the same thing, wrapped the connector in electrical tape, and it's been fine for over a year. the dealer wanted 1,400 for a new seat too, and i fixed it with 30 cents worth of tape.
 
#15 · (Edited)
Wow people take things really serious here......

Everyone has their own opinion, I don't think Hyundai has a quality issue here, every manufacture has these odd issues that arise. I think Hyundai has a customer relations issue, and the way they treat their customers is different from Toyota, Honda, etc...

I personally have worked in Service Departments at Toyota and Nissan, and trust me there is a difference. If the customer pushes the dealership, and the problem is noted on multiple work orders, the manufacture foots the bill in order to keep the customer happy, they realize customers talk, and without their support the brand will not grow. If it turns out to be a common issue, the warranty is extended, or the part is replaced prior to the warranty expiration with an updated part, in-order to minimize customer anger issues

Hyundai has NOT learned this yet, and this will hurt them very shortly, as there sales are growing and so it customer anger over stupid issues like this.

The way Hyundai Canada, Local DSM, and 2 local Dealerships are treating me regarding my Engine noise on my 2011 MC Accent, is absolutely terriable, and would not be tolerated especially at a Toyota dealership. Both the DSM, and Dealerships would have had the riot act read to them, and stiff punishment given. The customer issue would have been fixed immediately, aswell as additional benefits given to the customer to offset the terrible experience, in hope they would return and buy again.

Unfortunately I can see the difference in service as I have been on both sides of the counter, and have been in both sets of shoes. Trust me when I say there is a difference, Toyota, Honda, BMW, Merc, Lexus, and all the other top brands which pull a premium price tag, treat their customers like royalty because without them they don't exist.

Hyundai has either not realized this important fact, or it has not been implemented at the dealership level. Until the customer see this type of service they will continue to battle with these issues, and growing customer anger which will ultimately kill any future hopes of topping Toyota, and Honda in both sales, and customer image quality

Remember 3 things.......

1) Hyundai may top Toyota, and Honda new car sales very shortly, however how many are repeat customers?, and continue to service at the dealership after the warranty expires?.

2) Minimum to No money is not made in the Sales Dept. this just gets you into the vehicle. The big money is made in the Service Dept, and this is where you brand grows, and repeat customer are kept.

3) Anyone can sell a comparable vehicle for less money, this is easy. How many can maintain, and keep the customer coming back. This requires both great/fair service, build quality, and a manufacture that stands behind the product at all costs.....

I personally hope that Hyundai opens their eyes. They have the product, and design to compete and Dominate the big players in this market, however without the customer support and retention at the dealership level, their surge will be short lived, and they will drop just as fast as they are growing.

Just the way I see it
Duro
 
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#16 · (Edited)
$1400 is a steep price to fix that seat in your 20006 NF.

Send me a PM with your seat pattern in it, (if it is grey) I have a new recal'd cushion from HMA Warranty.

You do realize the OCS problem which is why your passenger seat cushion needs replaced is a campaign. Your vehicle being an 06 is most likely in the list. A campaign is non expiring and a warranty concern.

PM me your VIN and I will check your vehicle and see if it is on the list. If for some reason it is not, you can file a complaint with Hyundai consumer affairs and it will most likely be taken care of.
 
#21 ·
When you have a 2006 90k miles azera, things can begin to go wrong and I appreciate that and the fact that I did not purchase any extended warranty. When those parts are the rear window screen, which has been use maybe 2 dozen times in 6 years and it completely fails with "stripped gears" costing over $1k to replace, and the passenger seat switch, which has been used less than 2 dozen times in 6 years and will cost $250 to replace--it is time to call them pieces of junk. To add insult to injury, I received two replies from Hyundai 1) no extended warranty-go scratch yourself and 2) send us proof of repair (we are talking over $1k here) and we will examine the situation--no comments about possible reimbursement--so I am suppose to spend over $1k without a hint of reimbursement--absolutley idiotic and ridiculous. These repairs were documented by the licensed dealer and I have the invoices that list these breakdowns and their costs--not good enough. Buy another Hyundai? I do not deal with people who talk one story and live by another. Hypocrites. They have sold me defects and are telling me to pound salt. Their "bells and whistles" are pieces of junk. I have enjoyed this car and like its ride but never again.
 
#22 ·
To add insult to injury, I received two replies from Hyundai 1) no extended warranty-go scratch yourself and 2) send us proof of repair (we are talking over $1k here) and we will examine the situation--no comments about possible reimbursement--so I am suppose to spend over $1k without a hint of reimbursement--absolutley idiotic and ridiculous.
Well, to be fair, you are well outside of the warranty. The bumper-to-bumper warranty is 60k miles. Should they be expected to repair something that fails 30k miles outside of warranty?

I'm not trying to bash you, but are you familiar with the Hyundai warranty? Do you know what it covers? The original owner gets a 10-year, 100k mile power train warranty. The rest of the car is only covered for 5 years/ 60k miles. Your problems would all fall under the bumper-to-bumper warranty, which has long since expired.

I will say I agree that it seems the main problems with Hyundai are in the electrical and auxiliary systems. The core engines and transmissions seem to be pretty stout, but the ABS, airbags, electronics and other systems seem sketchy, at least on my Sonata.
 
#23 ·
since the OP is berating my inbox with uneducated personal assaults about how great toyota's, honda's and nissan's are compared to the "****** quality" of hyundai's, i offer the question to the group as a whole. WHY DO YOU STILL DRIVE YOUR "UNRELIABLE" HYUNDAI!? sell it tonight, and buy another car tomorrow!

there is NO POINT to complain about a competent car in a successful car company over and over for one issue, claiming that hyundai "sucks". if you want a toyota, go buy a toyota. if you want a honda, buy a honda. i don't see what the issue is here!
 
#26 ·
You are a selfish person who cares about only your problems; if you do not have nothing nice say keep your comments to yourself. When you talk down on others the stuff that you are judging me on is gonna come back on you. I do not bother people unless they bother me.
 
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