When you say 'cutting out' do you mean actually stopping dead, hesitating, not running properly, or something else? If the dealer is telling you it's all your problem, and you are using standard out of the pump diesel, not bio diesel, which Toyota and other CRDi makers black list, then I would be paying my legal people overtime and getting them to write a letter to Hyundai Australia. A vehicle sold in Australia has to be able to run on the fuel locally available, as for algae that's a fuel supplier problem, even then the worst that should happen is you get early plugging of the fuel filter, requiring more frequent filter changes, no big deal. As for 'All fuel in SE Queensland is no good', get it in writing, I'm sure the oil companies would like to hear that, sounds like BS to me. Don't give up, the i30 Diesel seems to be a great little car, I've just done an Adelaide Melbourne and return trip last week, biggest problem, keeping down to our stupid 100 km/h speed limits.

 

i30 Diesel not suitable for SE Qld Market

Thanks for the reply. Cutting out means the engine is jsut stopping dead....like its being switched off.

We are running standard diesel (not bio-diesel) from the large orange coloured shell supplier.

We have no trouble with ANY of our other brand diesels at all...we have great Wall, Mercedes, Toyota and Ford. Im actually on my 3rd Prado diesel with no problems ever with it.

The dealer tells me its our fault for putting in fuel from South East Qld. The fuel supplier tells me their fuel is made to meet strict Australian Design standards and is tested before delivery.

Why is JUST the hyundai the ONLY car in the fleet that is playing up?

We certainly werent told this car shouldnt be filled up with local fuel....as a Brisbane based company, its unreasonable to consider that we would import diesel from another state to fuel it up.

I believe its a design fault. The dealer tells me its us.

A BIG THUMBS DOWN for the hyundai I30 diesel !!!!!

35,000 Km and its a lemon.

DONT BUY THIS CAR.

 

You are not alone with the problem - and I buy my diesel here in Denmark/ Scandinavia.

My problem first appeared straight after the 60.000 service. The engine ran un-even at strong acceleration, and at one time the engine stopped on the highway at acceleration from 130 - 140 km/h.

I took it back to the dealer who guessed that the Diesel-filter was from a bad batch. It was replaced and the problem stopped.

Yesterday I took the car (I30 CW Blue) to the 90.000 service. The dealer told my my tank was full of "threads" which was known to clutch a filter inside the tank - he used the word "threads" and not algae. The problem was well known by my dealer, as he is struggling with the problem/ customers now. He could also inform me that Hyundai was convinced that Danish Diesel was to blame.

A sample of Diesel from my tank was send to Hyundai.

It is part of a standard service in Denmark to give the engine a "Diesel-cleaning" with Tunap 983 supplied to the tank, but this time I was supplied with 2 extras in order to run "Diesel-Cleaning" for 1500 km - I pretty am sure I will have to replace the Diesel-Filter after that...

So the Question is: Bad diesel with "Threads/Algae" or some kind of engine/ tank-fault, or ?

In Denmark (Small Country, but great footballers..) we only have 2 refinerys supplying each part of the Country. The differences in Diesel/ Company is the additives they supply or don`t supply. I use standard Diesel 90 % and Shell 10 %. The Danish "car-fleet" is app. 60 % Diesel due to Diesel being cheaper than Gasoline.

I am pretty sure that if Denmark had a problem with Diesel in General, then a great deal of the 60 % of cars in Denmark would have the problem, and It would be all over the News..

I have heard no mention of general Diesel-problems/ bad Diesel in Denmark, and I consider myself pretty curious ;-)

So how do the Threads/ algae come to the Tank, and why is Hyundai (I30) so vulnerable to the problem ?

I see one similarity between I and Ausrec1: Shell Diesel and perhaps Tunap 983 if it is also used in Australia. And maybe the tank/ engine is designed in a way which makes it vulnerable to threads/ algae - i dont know (I am not a mechanic).

it is going to be interesting to watch how Hyundai as a Company will react - i am still a happy customer allthrough now with reservations..

 

I30 Diesel not suitable for SE Qld Marketplace

Hi There

I was really please to read your comments saying you have had the SAME problem as us, even though you are in a different country.

When I called Hyundai, they told me they had NO RECORD of this problem ever , and yet the dealer told me he has seen many diesels with this problem and IF FACT his dealership was taking cars with this problem from other dealers due to his expertise.


Do you feel you should have been told there is this problem with your care when you bought it? We have done only 32,000 km and the problem is already there...you have seemed to get about double us and you get the same problem....clearly there IS a real problem.

Do you own any other diesels and can you report if you have had this problem in ANY OTHER make diesels?

We havent...its solely the i30 diesel.

This has to be something to do with the filters or how the car processes the fuel....why is it my prado (toyota) goes year after year with much more miles on it...

Anyone out there having the same problem?

We got basically "blown off" when we called Hyundai with what we beleive IS a real problem and told its our fault and we shouldnt put bad fuel in the car.

 

Hi again !

I only own this one Diesel, so I have no references to other Diersel cars.

However - I just read a post on FDM (Danish Organisation for Car-owners) that Shell Fuelsave blockes the dieselfilter (In Danish) :

Ny diesel på standeren | FDM

I have today contacted the headquarter of Shell Denmark and they informed the folloving:

They have had a problem in one part of Denmark, where they had to clean the Tanks of a gas-station. Shell took my inquiry quite serious: They will check the tanks of my "main" gasstation, and try and locate my old used Dieselfilter at my Hyundai-dealer.

I must admit that I am quite impressed with the response from Shell - they will get back to me in a couple of days.

I`ll keep you posted of the progress in the matter.

 

Nonnegativ the threads or algae grows in diesel which has water contamination, even very small amounts of water will provide the correct interface that allows the algae to become established. It tends to be a problem in countries with high temperatures and high humidity, it can also be a problem in marine engines, there are 'algaecides' which kill the algae but then this leaves the dead plant (it is a plant) to be sucked into the filters or lift pump. The area where Ausrec 1 is has recently had massive amounts of rain, with large areas of the town flooded, it is possible water is in the underground tanks, it is also a very warm tropical area so conditions are perfect for algal growth. I hope this is not a serious issue with Hyundai cars, but rather an indication their filters are working better than other manufacturers. Keep us informed, cheers.

 

Guys, thats for the feedback. Ray G, FYI, the problem did occur BEFORE the floods and can I comment here, we run a fleet of 35 cars, about 8 of them diesel and of these other brand diesels NONE of them have ever shown this problem...so to set the record straight, we are using the SAME brand / source of fuel for the diesels. ONLY the I30 is playing up. IF the algae is growing, WHY doesnt it affect any of the other diesels, that is my question??????

What would happen if LESS filtering was applied to the I30 diesel?

We are still very annoyed we are stuck with this "lemon" when all our other brand diesels dont stop for no reason. A friend of mine has a Mazda BT50 diesel and it works flawlessly on South East Qld Diesel Fuel...the same brand and stuff we are using in the I30.


How does any REASONABLE motorist ensure that the fuel that goes in is 100% ok....and why then when we use this SAME FUEL in Fords, Mercedes, Great Wall, Toyota, it doesnt make them stop.

The ONLY constant here is the i30. Hyundai says its us. We say its the car. Lets see if anyone else comes forward with this "non existant" problem.

We are going to speak to the office of fair trading as the dealers are saying they were AWARE of the problem, and yet there is no warning to the buyer.

Having the car constantly stop is unsafe and costing us money.

Dont buy an I30 diesel !!!!!

 

Guys, thats for the feedback. Ray G, FYI, the problem did occur BEFORE the floods and can I comment here, we run a fleet of 35 cars, about 8 of them diesel and of these other brand diesels NONE of them have ever shown this problem...so to set the record straight, we are using the SAME brand / source of fuel for the diesels. ONLY the I30 is playing up. IF the algae is growing, WHY doesnt it affect any of the other diesels, that is my question??????

What would happen if LESS filtering was applied to the I30 diesel?

We are still very annoyed we are stuck with this "lemon" when all our other brand diesels dont stop for no reason. A friend of mine has a Mazda BT50 diesel and it works flawlessly on South East Qld Diesel Fuel...the same brand and stuff we are using in the I30.


How does any REASONABLE motorist ensure that the fuel that goes in is 100% ok....and why then when we use this SAME FUEL in Fords, Mercedes, Great Wall, Toyota, it doesnt make them stop.

The ONLY constant here is the i30. Hyundai says its us. We say its the car. Lets see if anyone else comes forward with this "non existant" problem.

We are going to speak to the office of fair trading as the dealers are saying they were AWARE of the problem, and yet there is no warning to the buyer.

Having the car constantly stop is unsafe and costing us money.

Dont buy an I30 diesel !!!!!

Have you tryed to change the diesel filter?
It seems to me that has to do with that.
Best regards

 

I agree with you, a car HAS to be able to operate on the fuel locally available. Get fair trading on to it something is wrong. Please don't bag every I30 diesel mine has just under 25,000 on it so far and I have bought fuel city and country in South Aust. and Victoria, without any problem so far. The attitude of Hyundai is very poor, they have a problem with this vehicle, they have to offer a remedy. Suggest you make them aware of web sites like this, so they know that poor service will harm the brand, not just their dealership. A call to Hyundai Australia wouldn't hurt as well, with a link to this site. Cheers, don't give up.

 

Hi, I'm a newby but I have an I30 diesal about 4years old and several years ago drove from the mid north coast of NSW up to Mt. Isa across to Townsville and then down the coast. In all that driving through Qld I did not have a problem with fuel. We also drove from Winton south on a dirt road to see the dinosaur footprints. No dust inside at all.

 

As promised here is the update on my inquiry to Shell Denmark:

They called me yesterday and informed me that they had the tank checked on my local gassstaion. The found something "that should not be there" so they had the tank emptied and cleaned.

They want me to send in my latest bill of the 90.000 km. service in order to give me a refund.

I must admit that I am impressed with the way Shell handles the situation - I feel like I am a Toyota owner ;-)

Best Wishes

 

Nonnegativ, excellant result, I hope your problem is fixed for good. It does sound as though Hyundai may have very fine filters on their cars to protect the Common rail System. Perhaps they need to look into a coarser 'Primary' filter as well, to catch the bigger stuff so the fine filter doesn't block so quickly.

 

stops dead at 35000 ks

Mine stops dead too when pushed up a hill. The dealer said they had 1 other with this problem and they took the pump out and cleaned the secondary strainer and the muck out. I drove it 30ks and it stopped again. Its going back to the dealer ( Coffs Harbour) on Wed

 

Hi Paul, by taking the pump out you are meaning the pump and screen in the fuel tank or the high pressure pump on the engine? CRD engine are very sensitive to fuel pressure and aerated fuel issues, I used to work on first gen. Perkins CRD engines, man they were Pri*** of things to get started after filter changes or opening the fuel system. At 35,000 yours should have recently had the spin on fuel filter replaced, I have heard of issues with filters not being bled of air correctly, there were also issues very early something to do with type of filter used I think. Search threads 'Won't rev over 3,000 RPM' Keep us Informed, mines just getting up towards those KLM's now. (25,000) Cheers.

 

yes the pomp in the tank

Hi yes I first had it wont start 2 days and about 50 ks after the 30000k service when the filter was changed. that may have been an airlock problem. The dealer said it was, but im not sure. Thanks for your post.

 

i30 diesel fuel issues

Hi All,
I have been having an issue with my2008 i30 for 12-18 mths wHich I called "the death rattle start in morning".After 4 visits to dealer
they found Metal fragments(and no mention of contaminated fuel) in the injector pump.
No worries warranty fix they said as apparently they have replaced a few(about 50 was mentioned).
Hyundai Australia has come back with "caused by contaminated fuel" bad luck my fault.
Has any one heard of "contaminated" fuel causing mechanical failure of the injector pump or any thing else such as the fuel pump
for that matter?
I may be wrong but it seems to me from this forum that the vehicle clogs up and will not run if the fuel is contaminated to that extent.
The car has had all services and I have not had any fuel issues ,
running issues ect in fact car had major service 2mths ago.

any thoughts anyone

thanks

 

diesel"contamination"

Hi,
Regarding my situation,re so called "contaminated Fuel".Hyundai
Australia(after a onesided conversation) offered me a price reduction fix.(about 6k! instead of 12k!!!) This is dungbeetle stuff!
After 120,000ks(i live in sth east qld) including 2road trips to victoria,2 trips to far south coast nsw for ailing mother,numerous trips coffs harbour,byron bay,bundaberg and surrounding areas if I had "contaminated fuel" or Algal growth in tank I am pretty sure that
myself and the dealer would know about it!!My car has never missed a beat,serious its always gone like a rocket and still does.Hyundai are saying my fuel/tank is contaminated not the dealer and no testing has ever been done.............amazing
HAS ANYONE HAD CONTAMINATED FUEL/ALGAL GROWTH CAUSE
MECHANICAL DAMAGE??
I have owned toyota, mitsubishi,landrover diesels including ancient
ones and have never ever come across this issue so will have to agree with Ausrec is there a design issue with the i30 fuel flow/filtration/tank system or is it a case of designed for europe(cleaner fuel?) and should not be here?
Does anyone have info on their other diesel vehicles and wether they have same issue?

 

In the UK it is an offence for a business to supply unfit fuel and carries a very heavy fine.
We get very swift action by retailers if this does happen.
A friend who runs a diesel repair business explained to me that diesel has less oil content now than in the past and this is leading to pump reliability problems.
I would not own an out of warranty diesel vehicle in the UK today due to the complexity of the emissions systems and the prohibitive cost of repairs.
Thoughts, Chris

 

Take on board what you are saying,its probably not legal here too
but no authority would probably give a drainpipe anyway,just seems to be how it works here.
Came across interesting thread that seemed to suggest that using
injector cleaner in high pressure systems(as hyundais) may strip the pump bearings lubrication enough to start premature wear??
Starting to make sense considering the dealer has been dropping it in every 30,000k
Oh yeh...having warranty doesn seem to matter when it gets serious..LOL

Mike

 

Regarding 'contaminated fuel' algae and water should not be able to get through the filter, that's what it's there to catch. As for dealer additives, Hmmm, could be, perhaps something they are putting in is affecting the lubricity of the fuel, from my limited experience with high pressure hydraulic pumps they can be ruined b a few air bubbles going through them so this is a definite possibility. Must remember to seal my fuel cap when it goes in for a service, I don't want anything that doesn't say 'Diesel' put in my tank. I hope they're not tipping in standard 'Injector cleaner' meant for petrol engines, no telling what that could do to your engine.

 

Hello, Just joined and yes I've had same problems of cutting out. It all started after the 30k service when the fuel filter was changed. Eventually after about 6 months they claimed it was the mount and changed under warranty. Excellent all fine, until they just changed the filter at 120k, and guess what.........:-(

 

Engine dies

Yes i have experienced this several times, first after 30k service, pull out and give the car a squirt to 60kph, back off and red lights on dash. First few times I was able to put in neutral and restart, but soon became necessary to pull over, park, turn off all ignition, wait 2-3 minutes before restart. This became very frustrating and started to lose any confidence in the car. Service dept. had car numerous times, bled system, fanged the **** out the car to simulate it, but never could repeat it. Eventually they replaced fuel filter mount and the car had been brilliant. But all good things come to an end, they just changed the filter at 120k's, and the nightmare has returned. So looks like another episode of "Can they fix it", will have to wait and see. And just when I was thinking of upgrading! Hmmm............:mellow:

 

Some modern high pressure fuel pumps can be destroyed by cranking without fuel. Be afraid.
Modern Diesel engine are extremely complex due to the emission regulations and the need to comply.
The resultant bills are going to be very high.
I personally would not own one that does not have a comprehensive guarantee.
As knowledge of this leaks out the resale values can be expected to plummet IMHO.
Who would want that particular sword of Damaclees hanging over them by a horses hair.
Good luck all you diesel owners, Chris

 

Car just stopped

Hi this is my first post. I purchased a diesel Hyundai i30 it is only 15weeks old and only has 2200km. I was driving home from the airport stopped at a set of traffic lights and the car turn off and would not turn back on. It was very stress full as I was stuck in the middle if traffic. Had to get Icare to come and tow me to the nearest dealer. Tried the car again before it went on the tow truck and still would not start. The motor was turning over but would not start. But when it got to the dealer it started and did not register a fault . Has anyone else had this problem. I wanted a reliable car as I work shifts and don't want to get stranded in the middle of the night. Can anyone help.

 

Diesel fuel problems

Hi

I had this same issue with my 2010 I30, loss of power and white smoke from exhaust.
Had a 100,000km service on the car in which they advised that they perform an engine and diesel injector flush at an extra cost to me. Plus as I initially had a problem with the turbo which they replaced under warranty. Two days after having that replaced the temperature gauge didn't work and when I started up the car had heaps of white smoke from exhaust. Had to have it towed back to the dealer and their excuse was that the turbo had not been connected correctly.Had the car back about 4 weeks when I had same issues. Dealer advised "dirty fuel" and cleaned out the fuel tank and changing fuel injectors also. He gave me an small sample of the fuel which had brownish threads in it. As I had only used the same service station for those 4 weeks called them and was advised that they hadn't had any problems with their diesel. Picked car up and drove 2km to fill up, just as I had nearly fully filled up diesel came pouring out of the fuel tank. Had to have it again towed back to dealer and the excuse was they hadn't connected the fuel tank properly.

The problem with the white smoke and now "coughing" on start up when engine cold persisted until finally the dealer identified the problem as the glow bulbs and replaced them. When I picked up my car they had the broken the cord from GPS which was also wrapped around the steering column and they had to replace that also. Not happy with that dealer as you can imagine. Complained to Hyundai and their responses was they'd look into it. That was a year ago and no further response from them.

Now I have problems with loss of power on acceleration when revs fall around 1900 such as when changing gears to go up hill. Also now have strong hydrogen sulphur smell when start up car or idling.

I now have to find another Hyundai dealer as I refuse to go back to the original one.

 

ali63, be very careful with Hyundai dealers. I recently had mine back in for it's 30,000klm service. IT WILL NEVER BE GOING BACK THERE AGAIN. Your issues sound strangely like mine, I asked before the service that NO additives be used in my car AT ALL, no worries the dealer says additives are rubbish and don't work. On picking the car up on the invoice is 'Hyundai Injector Cleaner', I asked WTF, I said NO additives! The service advisor then tells me 'I forgot about that we put it in 'EVERY CAR'. A second service advisor then steps in and says 'your cars a diesel isn't it?, I'll just go and talk to the mechanic' He returns all smiles and says 'no worries we didn't put anything in your car' after a short pause where I am just looking at him he says 'I guess we had better refund the cost of the additive then'. Thank you I say and drive home, next morning longer cranking. The day after it took two cranks to start up, when I walked past the back of the car the exhaust smelt strange, I drained the fuel tank myself and refilled with fresh fuel, problem gone, starts within 1 or 2 seconds again. As for your glow plug problem, strange, after the first hard start I checked my engine over, bleeding the fuel filter etc to make sure their was no air and I noticed the glow plug harness had been disconnected, i have taken the plastic cover off of my engine so it was easy to spot the dangling wire. The wire was not dangling before it went in for service. I will do ALL my servicing from now on, I'm not paying over $600 dollars again for a service I have to redo at home, still have to change the clutch fluid that wasn't done, and rechange the engine oil as the oil listed on the invoice does not meet Hyundais own specs for a diesel. Today in the post I received the Hyundai Australia dealer service questionaire, so many gripes, such a small piece of paper. Find a reliable Non Hyundai service provider, I have lost all confidence in the non english speaking under 25 year olds at my dealer.