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Hyundai comprehensive reimbursement program for MPG error

91K views 312 replies 70 participants last post by  AndrewK1060  
#1 ·
#265 ·
I received my card yesterday (3-2-13) and it was loaded with $66.68 for approx 4100 miles that I had put on the car when I had it verified about 9 or 10 days ago. I am happy with that! I figure the amount that they are paying me will cover my oil changes here on out. I can live with that.
:eek:....Excellant!...Now you can get a [rough] guess of what your total reimbursement will be by the time you trade it in.

In my case, if I put the same 70,000 miles on that I had when I traded my last one, it works out to just over $1000.

That said, I received my card, but haven`t activated it yet.:whistling:
 
#266 ·
You are receiving this email because you have requested informational updates regarding the Hyundai/Kia MPG litigation.

We are in the process of reaching a settlement agreement with Hyundai and Kia in the In re: Hyundai and Kia Fuel Economy Litigation MDL. Below you will find the proposed terms of the agreement that were filed with the Court on February 26, 2013, per Judge Wu’s order. Hyundai has agreed to the settlement in principle, and the same agreement was offered to Kia, which is reviewing the terms. We believe this is a reasonable settlement for the class or we would not have proposed it to the Court. Please note that this is a very preliminary term sheet, and because the settlement agreement is not yet finalized, we cannot provide information regarding the amounts of the Lump-Sum Payments, and we cannot release any other information at this time.

Class definition
• All current and former owners and lessees, as of COB 11/02/12, of the vehicles identified in the November 2, 2012 announcement, excluding repurchase fleet owners.

Claims-made process
• Requires claim form with signature.
• Release of all fuel economy/mileage performance/related claims, including marketing/advertising of fuel economy or mileage performance.
• HMA will, in good faith, request that dealers assist in apprising dealer customers who are members of the class of the availability of settlement relief, including by distribution of a flyer to class members receiving vehicle service.
• Claims period of nine months (measured from date class notice is mailed).

Election
• Class members may elect lump-sum class payment (“Lump-Sum Payment”) or continued participation in November 2, 2012 reimbursement program.
• Any Lump-Sum Payment will be reduced for amounts already received through November 2, 2012 reimbursement program.
• In the unlikely event that the Lump-Sum Payment is less than the amounts already received through the November 2, 2012 reimbursement program (e.g., high-mileage driver), the class member must remain in the November 2, 2012 reimbursement program.

Lump-Sum Payment for Current Original Owners/Lessees
• The Lump-Sum Payment amount for current original owners/lessees varies by the type of vehicle.
• The differences in the Lump-Sum Payment amounts arise from the differences in size of MPG overstatement.
• In determining the Lump-Sum Payment amount the parties considered average ownership periods and the useful economic life of the vehicles, and variances in annual fuel cost (as set forth on the EPA Monroney label) with adjustments reflecting the shorter average lease/fleet ownership periods.
• Current original owners/lessees of the vehicles in the “4 for 40” advertising campaign (Elantra, Accent, Veloster & Sonata Hybrid) will receive a standardized increase in their lump sum payment compensation. If a “4 for 40” class member opts to remain in the November 2, 2012 reimbursement program, consideration will be given for the advertising claim.

Current non-original owner compensation levels
• The Lump-Sum Payment amounts for Current non-original owners are half of the Lump-Sum Payment amounts for current original owners, and any such payment does not reduce the compensation otherwise afforded to former owner.

Former Owner Compensation Levels
• In lieu of compensation received via the November 2, 2012 reimbursement plan, such class members may select alternative compensation forms described in the next paragraph.

Alternative compensation forms (available to all class members electing lump sum payment under class settlement)
• Class members may elect dealer service credit at 150% of cash value to which otherwise entitled pursuant to Lump-Sum Payment.
• Class members may elect new car rebate voucher at 200% of cash value to which otherwise entitled under the Lump-Sum Payment.

Compensation Mechanisms
• Cash compensation shall be in debit cards, acceptable like credit cards and usable at ATM without card issuer fees; non-transferrable; valid for 1 year.
• Dealer credit compensation shall be in debit cards redeemable at Hyundai dealers towards Hyundai goods and services; non-transferrable; valid for 2 years.
• New car rebate vouchers shall be in HMA-designed certificate form good towards new Hyundai vehicle; non-transferable (except family); valid for 3 years.
• Funds on cards remain HMA property until expended; at expiration, cards lose value, which value shall be transferred back to HMA.

Management approval
• 30-day window to obtain various Hyundai management approvals.
• Contemporaneous invitation to Kia entities to adopt like terms.
• Contemporaneous planning for reasonable confirmatory discovery.
• Contemporaneous scheduling of mediation dedicated to fees and costs (which agreement remains a condition precedent to entire deal).
• The settlement in principle was negotiated over multiple sessions with the assistance of Judge Sundvold (Ret.).
 
#271 ·
Your thoughts on E.P.A. M.P.G. ratings?

There are a few threads where the E.P.A. gas milage rating is a hot topic..

Have you ever wondered how the E.P.A comes up with numbers THAT RELATE TO THE AVERAGE DRIVER??...Sorry for the caps, but those last 5 words are very important.

For me, they don`t...Consider the following:

Highway Rating:..What is highway driving?...What speed?...Is that speed constant?...Terrain (hills, etc.?)...Head wind? / Tail wind?...Strength of the wind?..etc.

City Rating:..Define city...Is it N.Y.C. type, or small town?...or maybe a Medium sized city?...Is it "sit in traffic 'rush hour' driving?"...or should we figure 'sleepy town' type?

Average Rating:..This is the most ambiguous one...

Once we figure out what type of Highway and City to use, then what percentage of Highway and City are we supposed to figure?...50-50?...70-30?...30-70?...15-85?...Who knows?...Take a guess..

Then we have to throw in the other 'wild cards'..Such as 'driving habits/skills'...gas type, temps, remote starting/warm up, etc.

To me, E.P.A. M.P.G. ratings are a VERY grey area at best..( Yes, I know..they are supposed to be a tool to use as a comparison with other makes, when car shopping)...

For me, well, I guess I will end up just comparing my SFS gas milage to the last vehicle I owned.

Considering ALL of the above, what are your thoughts about the E.P.A. M.P.G. ratings, and how they relate to you?
 
#278 · (Edited)
There are a few threads where the E.P.A. gas milage rating is a hot topic..

Have you ever wondered how the E.P.A comes up with numbers THAT RELATE TO THE AVERAGE DRIVER??...Sorry for the caps, but those last 5 words are very important.

For me, they don`t...Consider the following:

Highway Rating:..What is highway driving?...What speed?...Is that speed constant?...Terrain (hills, etc.?)...Head wind? / Tail wind?...Strength of the wind?..etc.

City Rating:..Define city...Is it N.Y.C. type, or small town?...or maybe a Medium sized city?...Is it "sit in traffic 'rush hour' driving?"...or should we figure 'sleepy town' type?

Average Rating:..This is the most ambiguous one...

Once we figure out what type of Highway and City to use, then what percentage of Highway and City are we supposed to figure?...50-50?...70-30?...30-70?...15-85?...Who knows?...Take a guess..

Then we have to throw in the other 'wild cards'..Such as 'driving habits/skills'...gas type, temps, remote starting/warm up, etc.

To me, E.P.A. M.P.G. ratings are a VERY grey area at best..( Yes, I know..they are supposed to be a tool to use as a comparison with other makes, when car shopping)...

For me, well, I guess I will end up just comparing my SFS gas milage to the last vehicle I owned.

Considering ALL of the above, what are your thoughts about the E.P.A. M.P.G. ratings, and how they relate to you?
Sadly, not all the posts written so far address the questions asked in the opening post, and a couple replies were very predictable. :eek:

The opening post is repeated in the above quote. :D
 
#273 ·
I realize it's impossible for the EPA to use driving conditions that all mirror ours in establishing their MPG ratings. But, why use 55 or 60 mph for highway speeds to determine highway mpg when hardly anyone drives at those speeds on the highway. I think they should use the speed that most people drive at.

That's my 2 cents.
John
 
#275 ·
Why don't you ask the guys at Hyundai and Kia over in S. Korea ? I'm sure they are big fans

So what else is there to at least provide consumers a basic comparison point when shopping vehicles. Consider tire makers who determine their own treadwear ratings - I don't think it's overseen by any regulatory agency and some tire makers have to be smokin something when the provide the mileage rating.

Only a conservative driver will be close to the the projected EPA ratings and as someone pointed out they only have a reasonable degree of accuracy at the speeds the EPA used to determine the numbers.

Most of the car mags reviewers that I've seen come up with less than the EPA projections in their tests - in the case of the my AWD SFS 2.0T rated at 24 mpg highway that presents a frightening scenario.

But wait - it's 266 lighter than the previous model owing to use of "high tensile steel" , would appear the EPA fails to factor that into their mpg tests. Maybe makers should get EPA mileage reductions corresponding to their percentage of "high tensile steel" utilized.

Maybe this was factored into the original (pre-revision) Hyundai EPA calculations ?
 
#276 ·
But wait - it's 266 lighter than the previous model owing to use of "high tensile steel" , would appear the EPA fails to factor that into their mpg tests.
Any reduction in weight should give better consumption figures, at least those with any degree of acceleration.

Is the 2013 really lighter than the 2012 - the equivalent Korean-built ones aren't, in fact about 30 lbs heavier - is that 266 lb lighter comparing the old V6 with the new 2.0T as it's a much lighter engine.
 
#282 ·
Below an update on the class action mpg case from one of the involved law firms - if any remembers or is still following this. Really no news - the wheels of justice - turning slowly. Probably drag on for another 6+ months.

"Hi, dtech. The only update at this point is that Kia has now agreed in principle to the settlement terms. We first must reach a final agreement with Hyundai and Kia, then the proposed settlement must be preliminarily approved by the Court, and finally the Court must grant final approval of the settlement. If the settlement is preliminarily approved, the Defendants will send notice to the class members regarding what to do to obtain the settlement benefits.

Best regards,"
 
#283 · (Edited)
To those who qualify for the Hyundai MPG reimbursement card 'program'...

Do they simply reload your card with each new mileage claim?.......Or, do they issue a totally new card with each claim?

I was just told by the '3rd party' company that is handling this for Hyundai, that I`d get a new card with each claim..

Doesn`t make good business sense to do it that way, but then again...

Has anyone made more than one reimbursement claim?....If so, how was it handled?
 
#290 ·
Going in for gas reimbursement card tomorrow (08/03) , 1st time and have almost 14k miles logged. Need the money to hopefully cheer me up regards the mpg I just experienced on a 2400 mile trip to Glacier N'tl Park - running this car (2.0T AWD nav pkg) between 75 and 80 mph is not at all efficient - the rpms are at 2500 and it just sucks gas - total avg mpg for the trip was 21.4 - maybe 90% highway miles.

Other than the nav unit locking up and showing an error message in Korean (fuse removal got it working again) the car was very comfortable to travel in.

However did chat with several 2014 Forester owners with the 2.0T and they are very happy with their cars fuel efficiency.
 
#291 ·
Going in for gas reimbursement card tomorrow (08/03) , 1st time and have almost 14k miles logged. Need the money to hopefully cheer me up regards the mpg I just experienced on a 2400 mile trip to Glacier N'tl Park - running this car (2.0T AWD nav pkg) between 75 and 80 mph is not at all efficient - the rpms are at 2500 and it just sucks gas - total avg mpg for the trip was 21.4 - maybe 90% highway miles.

Other than the nav unit locking up and showing an error message in Korean (fuse removal got it working again) the car was very comfortable to travel in.

However did chat with several 2014 Forester owners with the 2.0T and they are very happy with their cars fuel efficiency.
Of course their car requires premium fuel.
 
#295 ·
Interesting that the Forester owners with a 2.0T would have better mileage than the SF 2.0T's..... The subarus are all time all wheel drive whereas Hyundai's is NOT. 80% of the time it functions in FWD and from what I've read and know about the car it automatically switches to AWD when it senses a need for it.
 
#300 ·
None too Happy about mileage card requirement

I previously filled out the information online to get my reimbursement debit card for my 2011 Hyndai Elantra.
I live 70 miles away from the nearest dealer and my wife took the car to the dealer, who informed her before he could check the mileage and verify it he had to perform recall fixes to the vehicle which would take about 4 hours and he did not have time to schedule it that day. The only thing Hyundai says you have to do is take it to the dealer and get the mileage verified.
I complained to the Hyundai Corp and they said they called the dealer in question and basically verified to me that the recall work had to be done, so now I have to schedule an appointment for recall repairs and I have never even received a recall in the mail since I purchased my vehicle. I informed Hyundai that I am not happy about this and that I will probably look elsewhere for my next vehicle but I am sure that will do no good.
 
#302 ·
I previously filled out the information online to get my reimbursement debit card for my 2011 Hyndai Elantra.
I live 70 miles away from the nearest dealer and my wife took the car to the dealer, who informed her before he could check the mileage and verify it he had to perform recall fixes to the vehicle which would take about 4 hours and he did not have time to schedule it that day. The only thing Hyundai says you have to do is take it to the dealer and get the mileage verified.
I complained to the Hyundai Corp and they said they called the dealer in question and basically verified to me that the recall work had to be done, so now I have to schedule an appointment for recall repairs and I have never even received a recall in the mail since I purchased my vehicle. I informed Hyundai that I am not happy about this and that I will probably look elsewhere for my next vehicle but I am sure that will do no good.
I understand your frustration, but think of this:

*You will get the recalls done, no charge..(just make sure they don`t try to 'ding' you for any other un-approved work'

*You will get a debit card credited with 2 years worth of reimbursement...Probably a big number...

Where do you get your oil changes?...If it`s local, and the dealer is too far away, then just schedule an oil change with the dealer every so often to also get your mileage recorded...The program is good as long as you own the vehicle...

After a few months, I had already received over $150 worth of reimbursement, and if I put on the same mileage as the car that I traded in (68,000), I will have received well over $1200 in free gas...Worth the trouble of visiting the dealer....This along with getting well over the 'revised' MPG...
 
#301 · (Edited)
I can see your frustration but regardless of what the info said, I would always make an appointment before I went to the dealership, and yes it takes nothing to verify the mileage, but keep in mind that the more Hyundai vehicels hit the road from sales the more are going to show up in the service area. I get my milage verified when i do an oil change it saves me a trip and I always ask them if there are any recalls or updates at that time.