I got an interesting reply back from Hyundai. I did not pick up on the fact that the reimbursement was incremental (yearly).
Initially I was eligible for $28. However it appears that I can re-apply once per year for as long as I own the vehicle. Annoying? Yes. workable? Yes.
Here is the reply I got:
Thank you for contacting the Hyundai MPG Call Center.
We are sorry to learn that you are dissatisfied with the current reimbursement being offered. Please allow us the opportunity to clarify this process. A customer may receive one reimbursement card within a one year period (three hundred and sixty five day period, respectfully) for the life of their eligible vehicle. This is not a onetime reimbursement, rather incremental, and these reimbursements are based on mileage of operation and cost of fuel during the period eligible for reimbursement. We understand that owners of a new vehicle will not see a large reimbursement for their first eligible card. New owners will see a greater reimbursement over the life of their vehicle.
When a customer submits for another reimbursement card, the cost of gas will be based on the average prices of the eligible period. This period can be longer than a year if you do not wish to re-apply exactly one year after receiving a reimbursement card. However, a customer may not receive another reimbursement card less than a year. The average amount awarded will reflect fuel price changes within the period reviewed that has been applied for. This average will take changing fuel costs into account allowing the reimbursement amount to be appropriate at any time.
We sincerely apologize for these errors and our top priority is to make things right for those impacted. We will not be repurchasing your car as a result of the revised fuel economy ratings related to your vehicle. As set forth at
www.HyundaiMPGInfo.com, Hyundai has put in place a voluntary comprehensive program to reimburse customers for additional fuel costs incurred as a result of the revised fuel economy ratings. In addition, the reimbursement provided to affected customers will be increased 15% as an acknowledgement of any inconvenience.
If your vehicle does not currently meet the minimum requirements, or you are dissatisfied with the amount that would be sent, open enrollment for this program will remain in effect until November 02, 2013. This allows owners of new vehicles the time to acquire needed mileage and have odometer inspections performed.