Did you buy it new, and how much mileage?

 

I had this problem on my old 12' santa fe in the right front door. Sometimes the door locked, sometimes not. And worse, if I locked it before opening the driver's door (left), the system unlocked it and then didn't lock it when I locked the car, so I had to come back and manually lock that door.


The dealer exchanged the actuator under warranty and the problem was gone.

 

Yes, I brought it new and it has ~20,345 miles. Thanks

 

Thanks for the reply. Hope mine is covered and dealer won't charge me for fixing it

 

Will they charge you the $99 fee if they find the actuator is actually broken?

On a separate thought, is there a different Hyundai dealership you could go to that won't charge you for a diagnostic? That's pretty bad for what may turn out to be a warranty repair.

 

It should definitely be covered under the 5yr/60,000 mile new car warranty. They also can't charge you that diag. fee. It's all covered under the warranty. If the car was out of warranty, I could see them charging a diagnostic fee, but not since it's still under warranty.

 

No, they said if it is covered under warranty then i've to pay nothing. I called up another dealer and they also said the same.

 

Got it fixed, It was door actuator and it was covered under warranty.