No offense intended, but what does one believe, made up stories?
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Discussion Starter •
#1 •
8 d ago
Hi. My 2014 Optima Ex is burning a quart of oil every 300-400 miles. 138,000 on vehicle.. I called the KIA customer care number to request a case number so I can start an oil consumption test. I got a case number but
the rep said there is not a recall for oil consumption on these vehicles so since I am out of warranty she was not sure what could be done but to get the diagnosis first and we can go from there... I was under the impression that if the oil consumption was more than a quart every 1000 miles regardless of mileage than Kia would and has replaced the engine. Anybody have advice on what i should do?
Discussion Starter •
#1 •
4 d ago
Called Kia twice and got a claim number but
they are saying their engineers have determined oil consumption has nothing to do with the bearing recall!!! Righhhht....i have seen some get their engines replaced for high oil consumption. This is obviously a precursor to the bearing giving out. Have oil consumption test scheduled for this week at dealer. Should i keep appt.? Or are they going to "FIND" a different reason like rings for the oil burn and deny me a new engine when it finally does kick the bucket? Confused. Need advice.. Thanks.
Discussion Starter •
#1 •
8 d ago
My car burns 1-2 quarts of oil a month. I first noticed in September and finally got the car in to get it checked.
The dealership says the piston rings are worn and it does not fall under the recall so I have to live with the vehicle in this condition. I am not happy about this because it only has 115,000 miles.
I called KIA consumer affairs and they said sorry they cannot help me. Is there any other recourse I can take beside spending the money to get it fixed?