So by now it looks like many of you are aware of the apparent problem with the 2011+ Elantra's rear end design. From my research it looks as though it is a design issue with the rear suspension (being a solid axle design) as well as the lightness of the rear end.
I am posting on here to seek advice on where to go with this problem currently. My experience with this problem and Hyundai has gone like this:
My girlfriend purchased this car 2 years ago. Since day 1, she had been complaining about the back end of the car feeling funny when shes driving straight and going around curves, and is even worse when she is on the freeway. I never took it too seriously, until about a year ago when it was winter and we were taking the car on a road trip. I was in the driver seat, and I could NOT believe how bad the car handled bumpy roads or twists with a pothole in it. It felt as though the back end of the car "dog tracked" and was about to lost control as soon as the back wheels contacted any imperfection in the road.
I filled the tires to the proper PSI, didnt help. I contacted Hyundai and brought it in to the dealership to get looked at, and they told me nothing was wrong.
Few months go by, and the other half is still complaining about the car and how she feels like she is going to lose control of it on the freeway because the back end sways when hitting bumps. I took it into Hyundai AGAIN, and this time they tell me the rear alignment is out. Long story short, they did a wheel alignment and it did NOTHING for the problem.
Fast track to today: I have been doing a bunch of research on the apparent issue and it seems like hundreds of people on this forum as well as other car complaint sites are reporting the same thing. Take a look at the suspension, steering, and drivetrain categories in the site below:
2013 Hyundai Elantra Problems, Defects & Complaints
So, my question to all of you (and please have educated responses only) is how do we handle this situation with Hyundai? I left a voice mail with the service manager to discuss the issue in more detail with my local dealership twice, but he has not returned my calls. I have also contacted Hyundai and the lady tells me that it sounds like it is "driving as per designed" and that there is no TSB or recall for this issue. Her superior was supposed to contact me but has not returned a call also. I politely contacted them both.
I have even found complaints to the National Highway Transport Safety Administration regarding this exact issue and how people have lost control of their vehicle and caused accidents.
I am not going to spend my own money to purchase aftermarket shocks to help with this issue. I want Hyundai to acknowledge that there is a design flaw with the rear end of the Elantra and design a fix. As it stands with us, we feel as though it is unsafe the drive the car, especially in Canadian winters. As a result were are forced to look at small SUV's as we both do not want to drive it.
I am posting on here to seek advice on where to go with this problem currently. My experience with this problem and Hyundai has gone like this:
My girlfriend purchased this car 2 years ago. Since day 1, she had been complaining about the back end of the car feeling funny when shes driving straight and going around curves, and is even worse when she is on the freeway. I never took it too seriously, until about a year ago when it was winter and we were taking the car on a road trip. I was in the driver seat, and I could NOT believe how bad the car handled bumpy roads or twists with a pothole in it. It felt as though the back end of the car "dog tracked" and was about to lost control as soon as the back wheels contacted any imperfection in the road.
I filled the tires to the proper PSI, didnt help. I contacted Hyundai and brought it in to the dealership to get looked at, and they told me nothing was wrong.
Few months go by, and the other half is still complaining about the car and how she feels like she is going to lose control of it on the freeway because the back end sways when hitting bumps. I took it into Hyundai AGAIN, and this time they tell me the rear alignment is out. Long story short, they did a wheel alignment and it did NOTHING for the problem.
Fast track to today: I have been doing a bunch of research on the apparent issue and it seems like hundreds of people on this forum as well as other car complaint sites are reporting the same thing. Take a look at the suspension, steering, and drivetrain categories in the site below:
2013 Hyundai Elantra Problems, Defects & Complaints
So, my question to all of you (and please have educated responses only) is how do we handle this situation with Hyundai? I left a voice mail with the service manager to discuss the issue in more detail with my local dealership twice, but he has not returned my calls. I have also contacted Hyundai and the lady tells me that it sounds like it is "driving as per designed" and that there is no TSB or recall for this issue. Her superior was supposed to contact me but has not returned a call also. I politely contacted them both.
I have even found complaints to the National Highway Transport Safety Administration regarding this exact issue and how people have lost control of their vehicle and caused accidents.
I am not going to spend my own money to purchase aftermarket shocks to help with this issue. I want Hyundai to acknowledge that there is a design flaw with the rear end of the Elantra and design a fix. As it stands with us, we feel as though it is unsafe the drive the car, especially in Canadian winters. As a result were are forced to look at small SUV's as we both do not want to drive it.