I'm a bit surprised it's not covered by warranty. If it's not normal wear or a maintenance item, it sounds like a problem with the drain system. What did you not do that could have prevented it? Maybe try another dealer. Good luck.

 

Not warranty if clogged,, as clogging is end result typically of spider finding new home, or bees/wasp doing same.. that is not a maker' material / workmanship fault

 

Interesting. Recently Mazda recalled lots of vehicles due to spiders building nests and clogging fuel system vents. Granted it was more of a safety issue, but still not a manufacturer defect. I guess the original poster needs to find the drain where it exits the cabin and make sure it's a clear.

 

sometimes blow it out with compressed air

 

https://www.youtube.com/watch?v=DfXyo7a2F9A

See if that helps. It's a different vehicle but same concept.

 

Looks simple if you can get under the car...

 

You might find it inside the cabin and pull the rubber drain off the hard plastic nipple and then clear it from the inside, top, to the outside. Use a stiff piece of wire to push out any debris. Be gentle so you don't damage the drain tube. Maybe a blast of air after. Should be easier than under the car I think. I looked at mine and I can access that way. Good luck.

 

I believe its on the passenger side right where the left foot would be if you were sitting there. remove cover and maybe peel carpet back. We have warrantied this, but not sure the situation you have.

 

As SVTfocus03 mentioned the location of the drain is on the passenger side right where the left foot would be. So basically i had to remove the rubber hose and drain it so it would remove all the water that was accumulated instead of running down the drain.

Dealer charged me 32$, took 40 minutes and they cleaned and dried my carpet wich only the front passenger one was wet. Not THAT bad IMO.

 

They'll tell you the same thing they told me, ''If you came the make the services every 20k km, we would have got this cleaned for you''.

Dont get me wrong, ive never been to the dealer except for a couple thingy under waranty, always do my own oil services and maintenance and this is the first time it ever happened and i just hit 56,000km.

So i guess that, yes, it's a mater of taking care of it and not a faulty design.