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2024 Hyundai Santa Cruz bad truck

4.1K views 10 replies 9 participants last post by  mjonis  
#1 ·
I bought a 24 Hyundai Santa Cruz sel the fca didn't work took it to dealership they said it didn't have one on the truck I said run the vin so they did and said it should be there but the can't figure out why it want show up on to computer they use so the call Hyundai tech and engineering department over there weeks ago no answer so I picked up the truck and went and traded it for another sc 2024 with activity package I put bed cover and bug deflector on the one I traded call almost a month to get hold of someone at Hyundai to help me they said there is nothing they can do this is a safety problem where someone could get killed if you are having this problem we need to call for a call back on all Santa Cruz trucks I know others are having the same problem as me I lost over 7000 dollars in the trade and they said sorry about your luck they want to sell but not back the vehicle so I hop I can fi d some that will still with me that is having problems post this everywhere you can even call the ntsb if necessary thank you all and be safe with the truck and God bless
 
#2 ·
Grant - My friend - You really need to write down on paper and think about what you want to post. Then, get someone else to read it and ask for their opinion. Can they read it and understand what you are trying to convey? Maybe they can assist you with re-writing the text with punctuation added. In my opinion (I am sorry to be so blunt) - I think no one replied because they can't really understand your jumbled post! OK, I think you are stating that on your 1st 2024 SC SEL - the Forward Collision Avoidance (FCA) - did not work (or not installed). Dealer runs VIN, and they tell you after running the VIN - that your truck "doesn't have one" - even though they agree with you that it should have this feature. Someone called Hyundai weeks ago - but no reply. You picked up your truck (and I am assuming ) - while you still at the dealer - you go and trade your 2024 SEL for another 2024 SEL with Activity Pack. Then you state, that a month prior to making this trade - you had a bed cover and a bug deflector installed on the previous 2024 SEL. Now, here is where your post confuses me most. If I understand correctly, you have already bought the new SEL with the Activity Pack. Afterwards, you called Hyundai for about a month to help you - but they said there is nothing they can do? You feel that this is a safety problem where someone could get killed (and I totally agree). The bottom line: You lost $7000 trading in a 2024 SC SEL for another SC SEL. This time with the Activity Package added! And, this is all because the Forward Collision Avoidance either didn't work - or as you state - wasn't installed on the 1st SC? It irks me when I read where someone has been taken advantage of when car-buying. This is definitely one of those times! Shame on the dealer sales department for taking advantage of you like this! That was a horrible decision for you to trade-in your 1st SEL Santa Cruz in all because of the FCA not working to buy another SEL with Activity Pack! Yes, it is a very important safety feature to have. But, you should have gotten someone to go back with you to that dealers service department - or at another dealer's service department - to see if they could get the point across with your concern before trading in your 1st Santa Cruz and losing all that money!
 
#5 ·

12GLS3.5: Do i look like the type that gives a sh*t what you think!

You remind me of a prior coworker I had. He would sit on his a$s and never offer to help - right up until we were either mid-way in a job or finishing up!

You had plenty of prior opportunities to beat me and offer Grant advice about his letter and poor communication skills. But, like Eddie, my sorry a$s coworker - you had rather wait and let somebody else do all the hard work. Then here you come - offering your opinions and critiquing!

Yes, I did end up with a big block of text. My only excuse was, it took me a very long time going back and forth trying to read and try to understand what Grant was trying to convey to the forum. I quit several times - but Grant's bad decision in losing $7K bothered me a lot! By the time, I posted what I entered -and I was late for an appointment in doing so..