Hi all,
Two weeks to the day since writing to Hyundai UK I received a call from Bob Brampton from the customer services department (the same guy I spoke to about 2 months ago when I originally voiced my concerns).
Bob says that Hyundai UK are taking the matter of the fuel consumption seriously, and that the Korean division are currently investigating the problem. He has promised to get back to me on 1st April after Hyundai Korea have performed some more tests.
Something he mentioned, but which I took with a pinch of salt, was that there had been a couple of customers with Tucsons where a return spring had not been connected properly to the brake pedal, so that although safe, it was apparently applying very slight pressure, and therefore drag on the vehicle because the brakes were being applied very gently, thereby having an affect on fuel consumption over long distance. Hmmm. Not sure whether to believe that! I can't really see that just the weight of the brake pedal would be sufficient to operate the brakes. Needless to say I checked my brake pedal, and it seems to return correctly to its topmost position.
However, in fairness he sounded quite genuine and concerned about the overall problem, and although he gave me the usual story you have probably read elsewhere in the forum, about the results for the fuel consumption averages listed in the brochure being prepared by an independent government approved facility, running the vehicle with no wind resistance, accelerating incredibly slowly, in ideal conditions in order to achieve the stated figures, he did agree that the mileage figures being reported by owners of the Tucson should be better.
Just as an aside, I have now done 3700 miles, and on my latest tankful of petrol which took 60.20 litres to fill completely, I did 379.5 miles. For this I wasn't bothered about economy, just drove the car how I liked, usually around 75mph on A-road.
This worked out to be 28.66 UK MPG. Once again, way below even the minimum Urban figure of 30.7mpg the brochure states, and personally I feel is a terrible figure for a Diesel engine.
Jim