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Speed Limit Warning Issue - Latest News

37K views 158 replies 21 participants last post by  DLUi20  
#1 ·
The camera technology in the new i10 is unable to recognise the UK national speed limit sign. I believe this impacts ALL new i10’s sold since July 2023. This means that all new i10 will get repeated speed limit warnings if they drive on a road where the national speed limit applies (Motorway, dual carriageway or single carriageway) as the car does not recognise the national speed limit sign and will assume the last seen speed limit sign still applies (e.g. 30 / 40 or 50 mph). The alarm can be very distracting / annoying.

The dealership has requested a software update from Hyundai but they do not know when this will be received. Given the car relies solely on camera technology (no GPS) and the national speed limit sign has different limits depending on the type of road (70mph for a dual carriage way versus 60mph for a single carriageway) I believe this issue will be difficult, if not impossible, to resolve.

In addition, the new technology cannot handle speed limits (typically 5 or 10mph) which apply only in carparks. Consequently the speed limit warning sounds every time the car exceeds 5mph / 10mph after exiting the carpark until the camera sees a new speed limit sign. This can be several miles later if the carpark is in a 30mph zone. If there are multiple sets of traffic lights / roundabouts before the new speed limit sign the driver will get repeatedly warnings every time the car exceeds 5 or 10mph even though the real speed limit is 30mph. This is extremely distracting and in an urban setting verging on dangerous. For example, my local supermarket carpark has a 10mph sign at its entrance but no sign at its exit. Consequently the car thinks the speed limit is 10mph after leaving the carpark. I have to drive 2.5 miles through 5 traffic lights and 1 roundabout with the speed limit warning sounding 4 times each time I exceed 10mph (in a 30mph zone) until I reach the 40mph sign outside town (typically 28 audible warnings over 2.5 miles).

To resolve this issue either the government needs to legislate for speed limit signs at the exit of every carpark or the software needs to ‘ignore’ carpark speed limits below 20mph. I have asked my garage to raise this issue with the technical team at Hyundai.

I have also raised these issues with the Central Customer Service team at Hyundai UK but they referred me back to the dealership.

This is a software issue and needs to be fixed by Hyundai software developers. I strongly recommend all new i10 owners contact their local dealer and put pressure on them to get Hyundai to resolve this issue. The intelligent speed limit assist and associated speed limit warning is unreliable for the majority of journeys. Note: On a 3 mile journey from home today the ‘intelligent’ speed limit assist was incorrect 3 times. The car did not detect the change from (a) 30mph to national speed limit single carriageway (60mph); (b) 40 mph to national speed limit single carriageway (60mph) and more worryingly (c) incorrectly picked up an 80 (presumably km) sign on the back of a parked vehicle in a 30 mph zone. If I had obeyed my ‘intelligent speed limit assist’ I would have driven home at 80mph. It is not fit for purpose and potentially dangerous.

I would like to understand what testing (if any) Hyundai did before releasing this software in the UK given it cannot recognise the UK national speed limit sign.

Any potential buyers should go for a test drive in the new i10 before purchase - do not be fobbed off with last years model. I would not have bought my i10 if I had known about these issues. It ruins the driving experience and is potentially dangerous.
 
#2 ·
Although France has speed-limit start and end signs that match the UK's, when entering a village, a speed restriction often begins at the sign showing the name of that village and ends when you see a sign with a cross through the name of the village.

Although I drove my i20 over a thousand kilometres in France last year, I don't recall how (or if) the car's speed-limit warning system reacted to the town/village 'name' system when there were no start/end sign as well, but I don't remember the car's warning system behaving differently from when I drive in the UK . It's possible that Hyundai cars that have a 'camera-only' warning system and are marketed in France have different software, or that town/village 'name' signs are simply ignored.

If (as you've said) new i10cars sold in the UK since mid-2023 have a speed-limit warning system that fails to detect and recognise the UK's national-speed-limit-applies traffic sign, then the effect will be inevitable and exactly what owners are complaining about on this forum.

I live in a small very rural village about 2 miles from a town. There are 30mph speed-limit traffic signs on the three roads entering the village and national-speed-limit-applies signs on those same roads as one leaves the village. Provided that the hedges near to the signs have been trimmed so that the signs are not obscured, my car's warning system happily reads the 30mph signs as I drive into the village and, when I drive out of the village, the 30mph pictogram on my car's instrument-cluster changes to a circle with 3 dashes in it (no reliable speed-limit information available). If I then head into town, the pictogram changes when it recognises the town's 30mph speed-limit sign. If I join the nearby main road the pictogram does not change (no 60mph sign). If I continue on that main road and then join the M50 motorway (about a mile away) the pictogram still continues to be a circle with 3 dashes in it as there's no signage to indicate that the motorway speed-limit is now 70mph. Obviously, if my car's system were unable to recognise the village exits' national-speed-limit-applies signs, the pictogram would stay at 30mph when I joined the main road and when I joined the motorway.

I'm a retired computer programmer/systems analyst and the good thing about the i10 problem that's being complained about is that it should be easy to demonstrate and there can be no doubt that the warning system is not functioning as it should. An appropriate software update should cure the fault, but it won't stop the irritating beeping, nor will it address the issue with car parks that have a 'recognisable' speed-limit sign on entrance, but no sign on exit. It does no harm to ask for the software to handle such situations, but - if I were the software developer - my response would be "Tough luck - too complicated".
 
#3 ·
This recent article may be of interest

Intelligent Speed Assist Shows the Power of Mobileye's Vision | Mobileye Blog

It won't help with the I10-related issue being discussed here at the moment, but - if the claims are to be believed - the MobilEye genuinely intelligent 'camera only' system would overcome the limitations of the type of 'camera only' system that Hyundai (and other manufacturers) are fitting.
 
#4 ·
This recent article may be of interest

Intelligent Speed Assist Shows the Power of Mobileye's Vision | Mobileye Blog

It won't help with the I10-related issue being discussed here at the moment, but - if the claims are to be believed - the MobilEye genuinely intelligent 'camera only' system would overcome the limitations of the type of 'camera only' system that Hyundai (and other manufacturers) are fitting.
A few interesting/disturbing points emerge when you start to scratch the surface of MobileEye's claims;
1. Poor accuracy rates required to pass the EU GSR standards;
"...To verify compliance with the new standards, the GSR includes stringent testing requirements. Vehicles will be required to undergo a reliability test, covering 400 kilometers of real-world driving on a mix of urban, non-urban, and highway roads, including at least 15 percent in nighttime conditions. To pass the test, vehicles will need to correctly determine the speed limit on at least 90 percent of the total distance, and no less than 80 percent on each road type. "
2. Lack of engagement with UK;
"The new software, designed for Mobileye’s EyeQ platform, has been certified for use in all 27 EU countries as well as Israel, Norway, Switzerland, and Turkey. "

In case of the problem with national speed limit sign recognition by the new i10 - I don't think that the issue is do with limitations of technology but pure and simple poor software product development and woefully bad testing. As you point out the camera system in the i20 handles non-numeric national speed limit signs appropriately, so Hyundai know how to do it.
It may even be that the system did work and Hyundai have broken the software in the latest release - which would be shocking.
 
#6 ·
You can turn off temporarily via settings menu, but it will re-enable every time you start the engine.

There is a known fault with the i10 not recognising national speed limit signs which Hyundai claim that they are fixing. However the camera-based speed warning system is fundamentally flawed, as there are numerous other scenarios that it cannot handle and as a result will generate numerous erroneous audible warnings.

In the meantime it may be worth asking your dealer why they didn't tell you about this defect when they sold the vehicle to you.
 
#7 ·
We bought a new i10 last week (automatic) from the Crawley dealership. When I discovered the speed limit problem I complained to them and showed them this discussion thread. They said they had not heard about this issue before. They checked my car today and confirmed that the issue exists and they have logged the issue with Hyundai. They have told me today that a fix WILL BE available at some point. I guess the more people who register the problem with their dealer the sooner this will be.
 
#10 ·
Now that the fault is (or should be) well known, it would be interesting to learn what Hyundai agencies with brand-new I10 cars on their forecourts are doing about it when 'selling' those vehicles to potential buyers. Also, whether people who have i10s on order are being warned that there is a recognised defect that might still be present when the car arrives at the dealership prior to being delivered to the customer.
 
#11 ·
I've noticed this issue on my first drive of my new i10 which I picked up on the 18th.
Will this issue ever be fixed so it's not annoying,and if yes will I just start the car 1 day and it'll be gone?!
Alternative to fixing the issue would be to allow settings we set to stay on between engine starts i.e so we could turn off the speed limit warning or at least the sound it makes.
 
#13 · (Edited)
willi10am

Thee are two other i10 forum threads (links below) that discuss this 'traffic sign recognition' issue and, unfortunately, this has resulted in a lot of repetition.

https://www.hyundai-forums.com/threads/speed-limit-warning-national-speed-limit.705626/#replies

https://www.hyundai-forums.com/threads/problems-with-speed-limit.706377/#replies

As fitting a 'speed warning' feature to a vehicle contributes significantly to its NCAP safety score, it would be unrealistic to expect Hyundai merely to remove the feature that owners of the latest i10 cars are complaining about.

Hyundai (UK) and (many) UK Hyundai dealerships now recognise the fault, so there's no reason to think that it will not be rectified, but - as has been said in the forum discussions - when that happens still remains unknown. It has been suggested that, if the 'fix' involves a software revision, this would be performed 'over the air', but even if that were correct, one would expect the car's owner to receive advice that the revision had taken place. Otherwise, the revision might be carried out by a Hyundai dealership and owners of the cars that are affected should then be contacted to arrange for the task to be carried out.

As I've said elsewhere, the camera-only-based speed warning system of my 2021 i20 is non-intrusive (it does not 'chime' when I exceed the posted speed limit) and - although it's pretty useless as a discouragement to speeding and has predictable limitations - I am not incentivised to turn it off.

For a speed warning system to qualify for a NCAP safety score, the feature MUST default to ON every time that a vehicle is started. The driver may then be given the opportunity to turn the feature completely OFF, or to choose a reduced level of warning (eg. where the warning is visual, but not auditory). I have set my i20's system just to warn visually (flashing speed-limit sign on instrument cluster) and that setting survives between engine starts. You could try fiddling about with your own car's settings to see what happens.

As rks1966 has advised, insist that the Hyundai dealership that sold you your car makes a formal complaint to Hyundai (UK) about this. Or reject the car while you still have the opportunity to do so.
 
#14 ·
I happened to get an email from the sales person at the Hyundai dealership today asking how I was liking my car so i took the opportunity to mention the speed limit issue and asked if they knew about and if it was going to be fixed.
I hope they know and are going to fix it even if it's just to allow the option to turn it off permanently and just till you start the engine again.
 
#16 ·
On my 2021 i20 SE Connect car, if I display User Settings on its instrument-cluster and select Speed Limit Assist (SLA), the following 'menu' appears

Image



Speed Limit Offset allows a 'tolerance' to be set. You can set a speed limit offset (+ or -) if you want to be alerted only when you exceed the offset speed limit by a specified amount (+ offset) or are approaching the speed limit (- offset). I set the the offset to +3 mph and, if the speed limit were 30mph, assistance/warning would occur when the car's speedometer-reading exceeded 33mph.

I don't know what effect the Speed Limit Assist option has with my i20 as I choose the Speed Limit Warning option instead and (in my i20's case) the warning produced is just an unobtrusive flashing (small) speed-limit-sign on the instrument-cluster. Whatever Speed Limit settings I choose, those settings survive the car's ignition being switched off.

My i20's Owner's Manual advises that the infuriating LKA (Lane Keeping Assist) is enabled by default when the car's ignition is switched on, but my Manual contains no similar guidance where SLA is concerned. So, if I were to choose the OFF option for SLA, the SLA feature would remain permanently off.

This AutoTrader link refers

Mandatory speed limiters on UK cars from 2022 | AutoTrader

and it will be apparent from this that the (easy going) SLA options provided for my 2021 i20 car would not be permissible nowadays.

The four ways that a vehicle manufacturer may meet the SLA requirements are listed in the AutoTrader article, and the least intrusive version

The driver will be sent a flashing visual signal to point out you’re speeding. If you continue to drive over the limit, an audio cue will be activated; if you ignore this as well, both visual and audio cues will be used after which both cues will time-out.

is probably the best you can hope for, even after Hyundai has provided a fix for the i10's SLA system so that it recognises the UK's 'national speed limit applies' traffic signs. And - as you've said - it's to be expected that the SLA system will always default to ON when the i10's ignition is switched on. (Doesn't it say this in your car's Owner's Manual?)
 
#17 ·
I always have it on speed limit warning mainly cos it defaults to this.
I10 doesn't have speed limit offset option but if it did does I'd set it to +- 40 so the annoying alarm never goes off 😂.
Not sure I've experienced the speed limit assist working but if it did the help info on it suggests it helps your vehicle stay with in the speed limit however if it thinks your still in a 30mph area when your on the motorway etc cos the system can't see the national speed signs is that not potentially dangerous?!
 
#18 ·
In my i20's case the offset option only allows a predetermined value of +5, +3, zero, -3, or -5 and there is no way to alter those values. Plainly, if a driver were able to select a massive + offset (say +99) and that value were retained indefinitely, no assistance/warnings would result and the design-purpose of SLA would be negated.

I'm a mite surprised that there's no offset option within the latest i10's SLA system, as offset seems to have been the norm for Hyundai cars that have SLA. On the other hand, an offset capability is not really necessary and not having that option is one less thing for owners to concern themselves with.
 
#20 ·
This link is to a .pdf file showing the specification and pricing of Hyundai i10 cars currently marketed in the UK.

https://www.hyundai.news/newsroom/d.../uk/press-kits/20230801_i10_n_line/hyundai-i10-price-and-spec-brochure-0423.pdf

The range comprises three models (Advance, Premium or N-Line) and (apparently) all have Intelligent Speed Limit Assist (ISLA) and 'basic' cruise-control as standard.

For the UK, i10 has few options and the only one that MIGHT be significant where ISLA is concerned is a touchscreen sat-nav capability (a £800 option only for Premium or N-Line models). I'm not sure if any of the i10-owning forum members who have complained about the inability of their car to cope with UK national speed-limit signage have indicated which i10 model they have, but I'm pretty sure none have said whether their car had the sat-nav option. (In one of the three forum threads dealing with this ISLA issue, I did wonder whether i10s that had the sat-nav option were also afflicted with this problem, but my comment elicited no feedback.)

My i20's ISLA is not really 'intelligent', but (from what you've said about there being no 'offset') the i10's ISLA has an even lower IQ. It is mandatory in the UK that speedometers must not under-read and to comply with that stricture the speedometer of most vehicles over-reads. The extent of the over-reading varies, but it's checkable fairly easily if one has a reliable sat-nav. I have established that my i20's speedometer over-reads by about 10% at 30mph and by about 5% at 70mph, so, if I set an ISLA 'offset' of +3mph, I shouldn't get any ISLA assistance/warning until the car is travelling at 33mph (ie. a genuine 30mph). However, as I don't get any audible warnings from my i20's ISLA and (like the i10) as my i20 does not have Smart Cruise Control where ISLA and offset can be more significant, my playing about with my car's offset setting is for entertainment value only.
 
#22 · (Edited)
The £800 option is defined as "Touchscreen Satellite Navigation (8”) including MapCare, LIVE Services and BlueLink connectivity", but there are plenty of Hyundai-related general criticisms regarding map updates still not being very current and of problems with the LIVE and BlueLink services.

People tend nowadays to exploit their phone for in-vehicle navigation, so it's perhaps to be expected that potential buyers of the latest i10 would choose not to pay an extra £800 when ordering their car.

It was just idle curiosity on my part, just in case the speed limit warning defect affected the latest UK-specification 'non navigation' i10s, but not 'navigation' versions.
 
#32 ·
Hi - did you get the audible alerts removed successfully?
Interested to know whether its just the bleeping that is silenced (with the dashboard display icon still showing what it thinks is the speed limit), or whether the whole ISLA system is permanently disabled?
My garage now has instructions from Hyundai - but they have not been told exactly what effect the changes will make.
 
#25 ·
VivianeC10

The rks1966 posting that precedes the one you have quoted says

...As we were within 30 days of buying the vehicle our dealer has agreed to give a full refund...

This link provides guidance on rejecting a car and explains the three significant 'ownership' time periods (30 days, within 6 months, over 6 months).

Rejecting a car – your consumer rights | The Car Expert

It's evident from your posting that the Hyundai dealership that sold you your i10 is aware of the speed-limit warning system defect and has promised you that it will be corrected. The difficulty is that your vending dealership cannot do this themselves and must wait for Hyundai to provide an acceptable solution. Presumable the 'fix' will involve a system upgrade that can be applied straightforwardly by your dealership or (perhaps!) remotely 'over the air'. The snag is that, at present, it is not known when the 'fix' will become available (this week, next month, in June, in 2025?) so you'll need to decide whether you are prepared to wait or wish to pursue rejection.

The Motor Ombudsman website advises

What do I need to do if I reject my new car?

Rejection of a new car can be difficult as it might mean being without a car for some time – you may also be asked to provide evidence of why you think the vehicle breaches the Consumer Rights Act 2015 if you’ve been in ownership of the vehicle for 6 months or more.

If you do wish to reject your new car, then you will need to stop using it immediately and notify the seller and/or finance company – not the manufacturer – of your intention to reject. This should be in writing and you should then allow the seller and/or finance company up to 8 weeks to investigate your complaint and issue a final response.

If you like your i10 (except for its speed-limit warning system) it might be preferable to see if your dealership can disable the system's annoying acoustic warning as a temporary measure (as mentioned elsewhere) and then wait until Hyundai comes up with a satisfactory solution, rather than stop driving your car and telling your dealership that you are rejecting it. If you do decide to reject your i10, the quicker you make that decision known to your dealership the better, and you should formally advise the dealership of this (in writing) and subsequently keep copies of all communications (letters, emails, texts) between the dealership and yourself and note the content of any phone discussions.
 
#26 ·
It's actually dangerous in other ways too. I use a five exit roundabout, one of which, a newer road has a 40mph speed sign at it's start. Car picks this up, and it stays at that when I take my 30mph exit for the next mile or so until it sees the next sign. I very much doubt the Police would accept that as an excuse, so their safety feature, isn't actually safe at all.
 
#27 ·
Terrier55

I believe your car is a 2020 i10 N-line model (unless you've changed it, of course!) and - as far as I'm aware - the speed-limit-warning defect that's currently being discussed here only relates to i10 cars (without sat-nav?) marketed in the UK since mid-2023.

The defect primarily relates to the latest i10's 'camera-only' system apparently being unable to recognise (or react correctly to) the UK's 'national speed limit applies' traffic sign (white circle with diagonal black stripe) so that (for example) when the car moves from a 30mph-limit area on to a road having the UK's 60mph national speed limit, the car's system still 'thinks' the limit is 30mph and issues visual and acoustic warnings whenever the driver exceeds that speed.

My 2021 i20's camera-only speed-limit-warning system is able to recognise (and react correctly to) normal UK numeric speed-limit traffic signs (30mph, 40mph etc.) and also the UK's 'national speed limit applies' traffic sign. However (as I've mentioned elsewhere) it cannot do this if the signage is not present or obscured .

When your car's system reads a 40mph sign and retains that speed when you exit on to a road with a 30mph speed-limit, if there's no 30mph sign at the entry to the latter road, or your car cannot read the 30mph sign for some reason, that's not a fault and my i20's system would be no different. Even when working as the car manufacturer expects it to, a camera-only speed-limit-warning system has a limited capability (explained in the Hyundai Owner's Handbook) and that limitation needs to be recognised and understood by the car's driver.

If you are going to rely on the warning system's being 100% accurate and - overlooking the system's innate limitations - always drive to the speed it shows, you are definitely asking for trouble and you'd be better off switching off the system every time you start your car. You are in charge of your car and of the speed it is driven at, not a camera and a bunch of transistors.
 
#28 ·
Yes I do know what my car is, because I have changed it in December, so no I'm not senile as you seem to imply, and I full well know what the speed limit is. it is a fault as far as I'm concerned picking up signs on a route I'm nowhere near taking. As others have pointed out, it not only doesn't recognise the national speed limit it continues to use such as 15 mph until it sees otherwise, even though such only applied to a car park. It may be ok to you, but continuous "beeping" WRONGLY is annoying for all drivers as fas as I'm concerned and dangerous.
 
#31 ·
I finally found on-line a Hyundai i10 Owner's Manual with a 2023 copyright date and (with any luck) that manual should be relevant to the latest i10 cars being marketed in the UK. Information on the Intelligent Speed Limit Assist (ISLA) feature is provided on Pages 7-24 through 7-30.

https://dmassets.hyundai.com/is/content/hyundaiautoever/i10+AC3pdf

The system as described is significantly more complex than my 2021 i20's ISLA and the Settings menu shown in the i10 Manual differs from my car's.

The i10 'overspeed' warning is as shown here
Image

which suggests that (unlike my i20's ISLA) an acoustic warning as well as a visual warning may be unavoidable. There doesn't appear to be any advice on switching off the i10's ISLA, but I assume the driver can do this via the Settings menu.