Hi all,
I have a 2016 Sonata Plug in. Since 2017, I've noticed and reported to the dealership hesitation and shuddering from the engine when trying to accelerate. That went on for a time, with me visiting the dealership several times to no avail. In 2021, I also reported a drastic loss of battery charge (from 27 full charge to 21). We visited the dealership over a dozen times with the ECS light illuminating.
Long story short, they finally agreed to replace the hybrid battery system in 2021, and we were without the car for 70 days while that happened.
In 2022, they agreed to replace most of the engine components, and we were without the car for 96 days.
After that, I started complaining to corporate about my dissatisfaction with the car and asking for a replacement vehicle. After months of back and forth, they offered me over $1500 (which was equal to 5 months of car payments) to close the case. I accepted it grudgingly, knowing I wouldn't be able to squeeze any more out of them.
Now I received a notice of a class settlement against Hyundai for what seems to be the very issues I was complaining about.
I share just to offer my own experience to others who may be going through something similar. The car still has hesitation and/or shuddering issues at times upon acceleration, so we'll see what happens in the future.
Cheers,
Jeff
I have a 2016 Sonata Plug in. Since 2017, I've noticed and reported to the dealership hesitation and shuddering from the engine when trying to accelerate. That went on for a time, with me visiting the dealership several times to no avail. In 2021, I also reported a drastic loss of battery charge (from 27 full charge to 21). We visited the dealership over a dozen times with the ECS light illuminating.
Long story short, they finally agreed to replace the hybrid battery system in 2021, and we were without the car for 70 days while that happened.
In 2022, they agreed to replace most of the engine components, and we were without the car for 96 days.
After that, I started complaining to corporate about my dissatisfaction with the car and asking for a replacement vehicle. After months of back and forth, they offered me over $1500 (which was equal to 5 months of car payments) to close the case. I accepted it grudgingly, knowing I wouldn't be able to squeeze any more out of them.
Now I received a notice of a class settlement against Hyundai for what seems to be the very issues I was complaining about.
I share just to offer my own experience to others who may be going through something similar. The car still has hesitation and/or shuddering issues at times upon acceleration, so we'll see what happens in the future.
Cheers,
Jeff
