I'd of told them if they were going to make me pay for oil and filter I would have brought my own.

Did they expect her to drive away with no oil? What about the antifreeze?

 

I would argue with the dealer and then contact hyundai corporate and see how they can help.

 

+1 I would definitely bring this up with corporate, and bring up the possibility of replacing a possible lemon.

 

That is crazy, she will get a survey in a few days and should give the appropriate negative marks.

 

So ask them to keep the oil and filter, and put your own in there at the lot.

 

I like this! "Take it back out and remove the filter. I'll have my boyfriend do it."

 

I would be so insulted if something like that happened to me

 

When we do engine work, Hyundai cover coolant, and oil change if oil lost (like we going to waste time to save old oil)..

Shortblock,, they cover everything for me to start engine and run, and customer to be able to drive away..

 

I don't know how it pertains to Canada, but all new shortblocks (and obviously longblocks) come with a filter pre-installed in the states. Oil is supplied( but paid for by Hyundai) in the states as well. not sure whats going on up there.

 

Just to add to the story, the GF is saying that her ABS is kicking in when coming to a stop on dry pavement without applying the brake with excessive pressure. That issue was not there prior to changing the engine. Is it possible that the braking problem is tied to the new engine?

Unfortunately, her headaches are far from over as she also suspects her tranny is slipping when she goes from reverse to drive. I've asked her to pay a bit more attention to that to see if she can detect a pattern and duplicate the problem.

I've also relayed to her the overwhelming responses from this thread and have asked her to seek reimbursement for the oil change charge. To answer the question that was asked by someone on here... no, they did not charge her for the coolant.

 

@Lukus I see you are from Ottawa too. Which dealership is this?

I hope not Kanata Myers, I have been happy with them so I would not like to hear them nickel and dimeing anyone like that.

Your GF might also consider walking to the original sales person, and ask if they could come up w/ a good deal to trade this lemon in and get a new/used Elantra for minimal cost. In particular if she plans on keeping the car for a long time. In other words, often once you change or damage a major component it starts to inflict problems in other related components due to minor misalignment etc...

Good luck!

 

I see you are from Ottawa too. Which dealership is this?

Although the car was bought at Surgenor in Ottawa, she is getting her car serviced up north in Timmins.

 

n other words, often once you change or damage a major component it starts to inflict problems in other related components due to minor misalignment etc...

Good luck!

You have a good point, Seppo. My first thoughts are non-accusatory and directed at the tech doing the reinstall. Also experience factors in, as well. I've changed out my share of motors over the years. And, trying not to brag, only once did I ever have a problem with final fit or performance. Quickly resolved with no further issues.

Of course, I did all of the R&R's on weekends, leisurely, at my own comfortable pace. I wasn't subjected to flat-rate manual hours being held against me like a gun. Or a Service Manager micro-managing my every move and maneuver.

 

Read up on your area's Lemon Law. It varies from locale to locale.