On my '21 Sonata SEL Plus, I had to use a very specific USB thumb drive to do it, a Sandisk USB 2.0 64gb thumb drive formatted to exFAT. Before getting that sorted out, I used so many different types of USB drives. Using the one I listed was the only one that worked. Also, if you encounter any errors when downloading the update, you need to delete everything and start all over. One thing that helped me was to download the update to my local hard drive, and then copy everything over to the USB.Why do I keep having issues installing these updates?
Both my 22 santa fe phev, and my father's 23 tucson hybrid. Either say the update files are corrupt or not the right version. I have tried born cars with 3 different usb devices. All three have failed me.
Why can't this be a simple process? What's wrong with hyundai and/or me?
That error has nothing to do with the flash drive.I'm now on 3 different flash drives I've tried, cannot get past this error. 128GB USB 3.0, 128GB USB 3.1, and 64GB USB 3.0 - all formatted to ExFAT using DiskPart and Disk Management
I have gotten the same issue four times now downloading the 2020-2021 Sonata update. It is coming with extra files that don't belong. HMC isn't a code for a Hyundai vehicle that I can find. Seems to be a place holder. HMC. Hyundai Motor Company The actual files on the USB drive also include the DN8 file so I know for sure I'm downloading the right update because part of the files are correct for my vehicle. Just these seemingly mislabeled or extra files are messing things upI'm now on 3 different flash drives I've tried, cannot get past this error. 128GB USB 3.0, 128GB USB 3.1, and 64GB USB 3.0 - all formatted to ExFAT using DiskPart and Disk Management View attachment 484144
Update worked fine for my install, I also see the ca folder.I opened these extra packages and the files inside are dated 6/16/2023 and 9/19/2023. The contents appear to be similar to what's in the *.DN8 packages. 1 difference I noticed is the system HMC package includes files for CA (Canada). I'm wondering if I remove these if it will install.
Can someone who did the update successfully give us a base count of files from their usb stick? or a screen shot?
I DID uninstall and reinstall the nav updater, and made sure to pick US. The same version was downloaded and installed. 2.2.2.0
This is from system package HMC
View attachment 484162
This is from the same folder in system package DN8
View attachment 484163
Please keep us postedI can probably save you some time. It's not the PC I've tried it on three different PCs one of which has never been used for this. Uninstalled reinstalled the app multiple times. Downloaded to brand new never used flash drives. Done full format not just quick. Downloaded straight to flash drive as well as download the hard drive and copy over. No matter what I do I end up with the same exact files and sizes. And the car just refuses to accept it I do have a question for anyone able. Before this October 2023 update when was the last time you updated her car? I updated mine for the spring update as well wondering if that might impact whether it accepts the new update. Because I'm out of ideas. I'm currently on software version DN8.USA.S5W_M.V009.010.230310 I ended up submitting a request for support to their website so hopefully I'll hear back and post what I find
Interesting, that certainly looks like it. Let us know if it goes through. Are you in the US?So has Hyundai started to perform these navigation updates over the air (OTA) via Bluelink?
I ask because I am seeing this notice on my 2023 Sonata Hybrid SEL screen that the Oct 2023 map update is in process, BUT I never inserted USB with downloaded update to car....?
View attachment 484390