I recently took my 2007 Santa Fe Se AWD to the local dealer for its oil change. Since my vehicle is still under warranty, I assumed and expected they would do all the safety checks which would have included checking all the brake pads and rotors for wear. I expected an accurate report which would include any suggested or recommended service the car might need. After a few thousand miles, I noticed a metal to metal sound and sure enough, I had the infamous rear driver side rotor and caliper issue. The mileage showing on my odometer is between 36000-37000. Apparently the vehicle inspection was signed off but the inspection was never actually done.
Since there are many posts in this forum and others I was aware of that there was an issue with the brakes so I have always asked for the brake rotors and pads to be checked every time it was brought into the dealer for service.
When I discovered the brake pads and rotor were in the metal to metal state I called the service manager and the dealer and questioned him about the inspection that was supposed to be performed. He agreed that someone had to have made an error to miss this problem because they had written that all the pads had a decent amount of pad left on them ( I would have to check the report for the actual measurement). After I pulled the wheels this is what I found. The two front wheels and passenger rear had plenty of pad on both sides of the rotors. The drivers side rear pads were down to the metal as I already mentioned. Both the front rotors appear to have some very slight ridges being cut into the rotors. This makes me thing that the ceramic pads that come from the factory might be too hard because they really should not cut into the rotors at all. The passenger rear rotor was smooth on both sides and the drivers side rotor was deeply scored.
All of this brought up the following questions:
Are the safety and brake inspections on my vehicle really being done when I bring my Santa Fe in for its scheduled service?
Are the factory ceramic brake pads too hard for the rotors?
Are all the caliper slide pins lubricated enough to all the calipers to slide freely?
Since Hyundai uses a tandem master cylinder is there an issue with it?
Is there a problem with equalization to all calipers?
Is the brake pressure equalization controlled by the computer?
Why would the rear brake pads wear faster than the front pads when the front brakes usually do 70% of the stopping?
I pulled all four wheels and checked the slide pins and found them all loose with slide grease on them. This included the two pins on the drivers side rear. They were greased and moved easily as well. The dust boots on all the calipers were also intact with no visible damage. So unless the Caliper itself is sticking or there is an equalization problem going on, I can find no reason why the drivers side rear caliper, pads, and rotor would have an issue.
The service manager at the dealership agreed to turn both my rear rotors for free because it was obvious someone did not carefully inspect the brake pads and rotors for problems. My drivers side rotor took 4 passes to get it smooth and the passenger side rear took only 1 pass. The rotors were turned in about an hour.
I reassembled the rear brakes on the car following the Hyundai TSB for lubrication and used both CRC synthetic slide grease and Sil-Glyde for the retainers. I also cleaned up the caliper pistons and followed a newer TSB for those. I installed Wagner Thermoquiet Ceramic Brake pads that come with a limited lifetime warranty.
What I would like to know, is if those of you that have had the dealer replace your brakes, or have performed the replacement yourself following the TSB's have eliminated the drivers side rear caliper, rotor, and pad problems?
Thanks in advance for your answers.
Jason
ComicDom1@aol.com
2007 Santa Fe SE AWD
Since there are many posts in this forum and others I was aware of that there was an issue with the brakes so I have always asked for the brake rotors and pads to be checked every time it was brought into the dealer for service.
When I discovered the brake pads and rotor were in the metal to metal state I called the service manager and the dealer and questioned him about the inspection that was supposed to be performed. He agreed that someone had to have made an error to miss this problem because they had written that all the pads had a decent amount of pad left on them ( I would have to check the report for the actual measurement). After I pulled the wheels this is what I found. The two front wheels and passenger rear had plenty of pad on both sides of the rotors. The drivers side rear pads were down to the metal as I already mentioned. Both the front rotors appear to have some very slight ridges being cut into the rotors. This makes me thing that the ceramic pads that come from the factory might be too hard because they really should not cut into the rotors at all. The passenger rear rotor was smooth on both sides and the drivers side rotor was deeply scored.
All of this brought up the following questions:
Are the safety and brake inspections on my vehicle really being done when I bring my Santa Fe in for its scheduled service?
Are the factory ceramic brake pads too hard for the rotors?
Are all the caliper slide pins lubricated enough to all the calipers to slide freely?
Since Hyundai uses a tandem master cylinder is there an issue with it?
Is there a problem with equalization to all calipers?
Is the brake pressure equalization controlled by the computer?
Why would the rear brake pads wear faster than the front pads when the front brakes usually do 70% of the stopping?
I pulled all four wheels and checked the slide pins and found them all loose with slide grease on them. This included the two pins on the drivers side rear. They were greased and moved easily as well. The dust boots on all the calipers were also intact with no visible damage. So unless the Caliper itself is sticking or there is an equalization problem going on, I can find no reason why the drivers side rear caliper, pads, and rotor would have an issue.
The service manager at the dealership agreed to turn both my rear rotors for free because it was obvious someone did not carefully inspect the brake pads and rotors for problems. My drivers side rotor took 4 passes to get it smooth and the passenger side rear took only 1 pass. The rotors were turned in about an hour.
I reassembled the rear brakes on the car following the Hyundai TSB for lubrication and used both CRC synthetic slide grease and Sil-Glyde for the retainers. I also cleaned up the caliper pistons and followed a newer TSB for those. I installed Wagner Thermoquiet Ceramic Brake pads that come with a limited lifetime warranty.
What I would like to know, is if those of you that have had the dealer replace your brakes, or have performed the replacement yourself following the TSB's have eliminated the drivers side rear caliper, rotor, and pad problems?
Thanks in advance for your answers.
Jason
ComicDom1@aol.com
2007 Santa Fe SE AWD