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i10 Stalling Issue

22K views 19 replies 13 participants last post by  Hyundai i10 person  
#1 ·
Hi there,

I purchased a black i10 three weeks ago from a local garage in Bristol.

The car was only three months old and with a price tag of £7,000 pounds, I decided to purchase it due to the fact it would be SAFE & RELIABLE and would be an easy enough car to learn to drive in.

I did a search on the internet and see that many people are suffering with stalling and clutch judder issues with the i10. I really deem this a serious issue and feel I am not in full control of the car. The only way to counter-act the discrepancy is to over rev!

I decided to contact my local garage to inform them of my concerns and they said it was an issue they were not aware of.

I'm am just choking with rage and anger at the moment. I don't have money to waste.

If anyone else has had a similar issue, could they please reply.

Many thanks.
 
#2 ·
Warranty, the car has warranty so you won't loose out on money. Maybe ferrying it back to the dealership every so often to get things fixed.

I think the clutch judder thingie was because the plates weren't aligned.

Call your dealership and explin the problems and tell them you would like it sorted.

Loosing your temper isn't the way forward.
 
#3 ·
Clutch judder doesn't seem to be a problem anymore. Clutch cable adjustment on brand new cars still is. I recently picked one up with delivery mileage that was biting at almost full pedal travel and it was very hard to pull away without stalling and I would have had trouble holding it on a hill. But it took the garage less than a minute to adjust it correctly. If you had picked that car and drove off to learn in it you would be posting as you are now. Warranty.

Master Tech also posted that a new download is available for those who have stalling problems but your new car may already be programmed. Warranty

As you are learning, it's got to be worth asking an experienced driver to see what they feel about the clutch.

As trident barclay says don't lose your temper but use your warranty.

Anyway welcome to the forums. :00000732:
 
#9 ·
mastertech, are you saying that there are two steps to clearing the issue, the TSB *and* 'clearing the autoadaptives' ? I had the TSB applied the other day, certainly improves the situation but car revs still do not drop as quickly as other cars... wonder if i should have asked for the autoadaptives to cleared as well ?
 
#5 ·
Hi, many thanks for all your replies.

I am really angry because £7,000 is a lot of money and my parents are equally livid having tested the car on numerous occasions.

This is compounded further by the manager accusing us of tampering with the car! Clearly, the five year warranty is not worth the paper it is printed on!

I'm going to write down what you say Master_Tech for tomorrow, many thanks and I'm sure any mechanic worth his salt would understand.

I understand zero when it comes to car components.

I had to rely on the honesty of the garage with my purchase and informed them the car was for a learner driver to practice in. Surely, they had some duty of care to inform me of the stalling issue prior to the transaction?

Thanks again.
 
#7 ·
Almost stalling

I'm on my second i10 and have never driven a car that wants to stall so much, which adds to over revving and sometimes wheelspin which wrecks the tyres.
when I had my fronts replaced the locking wheel nut broke! Great quality for a 2 yr old car!

Nissan Micra Collette was the car I learnt to drive in and biting point was so much easier in that.
 
#13 ·
No, don't clean the trottle [whatever a trottle is :) ] and don't fiddle (as Jamiz suggests) with the idle air control....the car's only a few months old...that's why you buy a new car - so you don't have to fiddle with the blessed thing!

Get on to the dealer again and if that doesn't work get on to you know who up at Beston....as so many others have done. For goodness sake don't start fiddling with it. (Not that you were very likely to).

Jamiz, where are you based? I suspect not in the UK? Here in the UK we used to have what were called "Agony Aunts" whose job it was to dispense good, wholesome advice to members of the public who didn't seem to be able to manage their affairs without the advice of a stranger. You would have done well there. :)

But why in the world are you even thinking of suggesting stripping down components on a brand new car, voiding the warranty and risking damaging or maladjusting the thing when it clearly needs to go back to the proper place?
 
#15 ·
if the car is still under warranty, follow what oldstan said. what you can do is to suggest to your service advisor what to take a look at since the car computer was already updated. since it is new as mentioned earlier, there might be some electrical problems(or mechanical).mechanics in the service shop where not so skilled. they are only use to in changing oil and other regular preventive maintenance on the car.dont rely on them too much to solve your problems.better is to make suggestions to them.
ask them to plug it on the OBD and ask for the result.

the throttle body is located just after the air filter. it has cables(accellerator) attached to it.inside is a butterfly valve that regulates the amount of air that the driver wants to let in into the engine.the more air the higher the rpm(the more the driver will press the accellerator pedal).the idle air inlet control valve is responsible for maintaning the right rpm during idle.
these two becomes dirty due to the engine breather located at the inlet manifold
 
#16 ·
Jamiz, where are you based?

"if the car is still under warranty"... There's no "if" here - it says on the left hand side of the relevant post that it's a 2012 car.

I've had my differences with Hyundai but please advise me where you have the authority to know what level of technical knowledge and ability that all Hyundai technicians are endowed with and which, according to you, dictates that they can only change oil and other preventative maintenance.

If I were to go to the average customer facing 'Service Advisor' however and start telling them about the position of the throttle body relative to the butterfly valve the conversation would stand little chance of developing in to a meaningful and constructive one. Most Service Advisors are assistants who book work in, maintain schedule regimes and deal with customers at the counter and on the telephone - they are not required to be technically competent....if they do have some technical background then that's just a bonus. They are not required to know about shims, CV joints and idle mixtures.

They are required to be able to spell reasonably well and have a fair grasp of punctuation though.

I hope fellow poster 'Mastertech doesn't read your previous post - he wouldn't be happy. :)


I'm getting a bit too negative aren't I ?

I shouldn't really respond. Maybe I should take a rest from here.
 
#17 ·
Well the garage has had my car in three times now to update the software, the most recent time they loaded it on a trailer along with some others they had and sent it to a Birmingham garage where a Hyundai technical specialist came over from Germany to 'attempt' to fix the problem. I've had mine back a month and the problem has started again this morning, so I'm taking the car back on Monday for a full refund. If the top guy in Germany can't fix the problem, then I feel there's no hope !
 
#21 ·
Hello
I have the same problem with my 2013 I10. The garage will not acknowledge the problem and I am at a loss on what to do. The car has been/in out of the garage and they 'have run tests' etc. But she still intermittently stalls. The managers options on the last visit was to buy a new car (having spent over £7k on this one was not an option) or they will see if they can find a similar 2013, same mileage as mine and 'swop' the car over.
Does anyone know what the problem is and if Hynundai are hiding the problem from the public?
lyn