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Hyundai admits to overstating MPG on 900k vehicles sold since late '10 (Elantra incl)

97K views 679 replies 144 participants last post by  OkieRich  
#1 ·
It includes the Elantra which seemed to be the posterchild for the mileage woes in the press.


Washington — Hyundai Motor America and Kia Motors America on Thursday admitted to overstating the estimated fuel economy posted on window stickers of about 900,000 vehicles sold since late 2010. They will spend millions of dollars to compensate owners for the faulty claims.

Prompted by an ongoing investigation by the U.S. Environmental Protection Agency, Hyundai and Kia are lowering the fuel economy estimates on a majority of 2012-13 models after EPA testing found discrepancies between its own results and the company's data.

The reductions are unprecedented in the auto industry, which aggressively uses high gas-mileage ratings to woo customers, especially in an era of high prices. EPA said mpg window sticker values have been reduced on just two vehicles since 2000.

Hyundai, which has repeatedly touted that it leads the industry with four models that get 40 miles per gallon on the highway, will have to retract the claim, because the estimated highway mileages of the 2013 Accent, Veloster and Elantra will fall to 37 or 38 mpg, EPA records obtained by The Detroit News show.

In an interview with The News, top Hyundai and Kia U.S. executives apologized. They vowed to compensate owners for the misstated mpg claims.

"Given the importance of fuel efficiency to all of us, we're extremely sorry about these errors," said Hyundai Motor America President and CEO John Krafcik. "We're going to make this right."

Krafcik blamed the problem on "procedural errors" in the company's fuel economy testing. "We've identified the source of the discrepancies between our prior testing method and the EPA's recommended approach," he said.

Michael Sprague, Kia America's executive vice president for marketing and communications, said the company "really regrets deeply the errors and … we sincerely apologize to all our owners."

As a result, Hyundai-Kia's combined fleetwide fuel economy average will fall from 27 to 26 mpg for the 2012 model year, or about 3 percent. But both companies will still be in full compliance with federal fuel economy requirements, Krafcik said.

He said the issue impacts 35 percent of 2011-13 vehicles sold through October — about 900,000 vehicles. Of those, the mileage estimates of about 580,000 will fall by 1 mpg; 240,000 will see mileage estimates fall by 2 mpg. The reduction is 3 to 4 mpg for the remaining 80,000 vehicles.

Hyundai-Kia on Thursday was printing new window stickers and they will be applied starting today. "We should have this done in a matter of days," Krafcik said.

Customers to be reimbursed

For customers who bought vehicles with the faulty readings, Hyundai will reimburse them for the lower gas mileage.

Dealers will check cars' odometers and calculate how much owners might have saved if the cars achieved the promised gas mileage. Hyundai and Kia will add 15 percent to the dollar total and send debit cards to owners. And they will continue to reimburse customers for as long as they own the vehicles.

An owner who drove 15,000 miles in Florida this year in a car that overstated its fuel economy by 1 mpg would get a refund of about $88, Sprague said.

That figure doesn't include future payments, so at $100 or more per vehicle, the program could easily cost Hyundai tens of millions of dollars.

Both brands will launch new websites to explain the program to customers. Future owners will not be reimbursed.

The EPA said its investigation is ongoing and it could seek to impose civil penalties. Krafcik said the company is fully cooperating.

"Consumers rely on the window sticker to help make informed choices about the cars they buy," said Gina McCarthy, assistant administrator for EPA's Office of Air and Radiation in a statement.

Other federal agencies could investigate, including the Federal Trade Commission for advertising claims.

The EPA declined to comment when asked if any other agencies are involved.

Older models not affected

Hyundai and Kia share the same Korean parent company. U.S. units operate as separate sales and marketing companies, but share a joint research and development arm.

Hyundai-Kia's research arm changed its testing procedure in 2010. The reason that some current models aren't affected is because their window mpg ratings were validated before 2010.

But the company is confident that no older models have discrepancies with their window stickers.

Sung Hwan Cho, president of Hyundai America Technical Center Inc., said the company in 2010 changed testing procedures to calculate road resistance that accidentally overestimated the fuel economy.

It's impossible to say how many sales Hyundai may have gained because of higher mileage numbers, but automakers have touted 40 mpg as a benchmark to draw consumers to showrooms.

Krafcik compared the problem to Hyundai's early years in the U.S. market when it had quality problems and fixed them.

The EPA noted that the only two models since 2000 to see a reduction in vehicle mpg were the 2001 Dodge Ram pickup, which fell by 1 mpg, and a 2012 BMW 328i, which fell by 2 mpg highway/1 city.

Both were isolated instances and not the result of a broad company issue.

About eight months ago, staff at EPA's National Vehicle and Fuel Emission Laboratory in Ann Arbor observed discrepancies between results from EPA testing of a 2012 Elantra and data from Hyundai. EPA expanded its investigation into data for other Hyundai and Kia vehicles.
:gunsmilie:

Hyundai, Kia misstate mileage claims | The Detroit News | detroitnews.com

https://kiampginfo.com/
 
#581 ·
Ubiquitous



--My 2013 Accent more or less gets the original EPA numbers. I have no idea what it would get in the actual EPA test but I am able to match the claims if I really focus on my driving style. The one thing that is annoying is how far off the comp. is. It usually says 41-42 and I get closer to 37-38 w/ quite a bit of urban and semi urban driving mixed in. I drive in NYC and am able to get 31-32 in the city which is a terrible mileage environment. On long hiway trips at a good clip I can get indicated 43-44 which is about 40. It does seem like Hyundai exaggerated actual mileage somewhat across the model line, but only marginally, and this seems to be somewhat ubiquitous in the industry. Seems like Ford is at least as guilty if not more so. Was Hyundai singled out bc. they are a giant SK multinational? I'm not sure but I think they may have been

Matt
 
#9 · (Edited)
Their not more exaggerated.....we use a different measuring system when it comes to Gallons I believe.

On this note though, It better come to Canadians. I feel like I got insanely ripped off. One of the main reasons I bought the car was because of the mileage. For the 37 or 38 that it is rated at now I should have got a different vehicle. I know it is not much, but when compared to a mazda 3 or civic, they meet or beat those numbers BUT they are faster and handle better :p (the civic and M3 that is)

Now I own a car that is on the low end of the "High", fuel economy range with no Horsepower and No handling.....WTF!!

If you buy a Hyundai your gonna have a bad time.

To be honest, I am a total Hyundai Fanboy. I brag about thier new models constantly! That is going to change because of this and I doubt I will buy another.

Good on them for reimbursing people though.
 
#10 ·
They didn't say it's impossible to achieve the numbers, but now we understand why Hyundai was not able to keep up in the 40 MPG competition (Cruze Eco, Mazda3 Skyactiv, Focus SFE), those 3 cars specificially used added technologies to achieve the 40 MPG while the Elantra was just a normal car with an engine without even GDI...
 
#23 ·
Elantra has been revised to
28 City
38 Hwy
32 Combined

source = https://hyundaimpginfo.com/overview/affected-models

We have seen all of the mpg comparison articles guys but here are a few for those concerned about other cars

40 MPG Compact Sedan Comparison - Chevy Cruze Eco vs. Ford Focus SFE vs. Honda Civic HF vs. Hyundai Elantra GLS vs. Mazda3 vs. VW Jetta TDI - Motor Trend

Fun at 40 MPG - Feature - Car and Driver

Honestly we are talking about a cost difference of less than $5 per week between Elantra and comparable cars. In my case all of the competitors I looked at cost more money.
 
#27 ·
Honestly we are talking about a cost difference of less than $5 per week between Elantra and comparable cars. In my case all of the competitors I looked at cost more money.
That's not the point. The fact of the matter is that it's false advertising. I'm sure there are a lot of people that purchased the Elantra not just because of looks, but the reported fuel economy.
 
#25 ·
I also bought this car because of the 40 MPG claim. Even though I get bad gas mileage in town I do get decent MPG on the highway. My Elantra does better then my previous 2007 Focus so I'm satisfied. I also love to drive my Elantra, I like the quality of the interior, 3 of my friends have Civics and beleive me I don't like their car's interior. I still love the styling ;) This won't make me buy another car, unless Toyota, Nissan and Honda start to make good looking cars.
 
#28 ·
Hmm, drove 26,300 on my 2011 Elantra. Have 11,400 on current 2013. Cha-Ching! LOL

Okay, the window stickers will now say something else. I still would buy an Elantra. Call me a homer, I guess. 10 years/100,000 miles with great styling still makes it an easy decision for me. Stuff happens.

Back in the 70's when Mazda had poorly manufactured rotary engines in many of their cars, Mazda decided to replace every rotary engine in every car with non-rotary engines...regardless of whether you bought it new or used. That cost them a fortune. People ran out and bought old rotary-powered cars, took them in and got a new engine installed. This gesture by Mazda said a lot about their standing behind their vehicles. They didn't have to do it. Look at Mazda today.

It appears Hyundai is following suit. There will always be those that will want to burn Hyundai at the stake over this MPG announcement and they are entitled to their opinions and comments.

Personnally, for me, I'll take the money and be thankful. "Noone made them arrive at this reimbursement decision, did they?"
 
#55 ·
Okay, the window stickers will now say something else. I still would buy an Elantra. Call me a homer, I guess. 10 years/100,000 miles with great styling still makes it an easy decision for me. Stuff happens."
I agree. Two mpg is not going to cause me to dump my '13 Elantra. Anyway, I got "burned" by the horsepower "scandal" of the early 2000's after buying my 2001 Elantra. From there, I went on to buy an '06 for my wife, and then the '13 for me. Perhaps Hyundai did their fuel economy testing in a complete vacuum, on a downhill course.
 
#31 ·
Wow. I always knew that my elantra wasnt getting the mpg numbers of 29/40 as advertised. I commute about 5 miles in heavy traffic to work and get around 23/24 mpg on the trip depending on how bad the traffic is. Hwy mpg has been more like 36/37 if im not going too fast. I was wondering if something was wrong with my car for only getting around 24 mpg on my commute to work and I was baffled by ppl posting that they were getting 29/30 mpg in stop and go traffic so at least now I know that my car is normal. I think its good that they will be compensating buyers but Im frustrated bc the high mpg claims was a big factor in my car buying decision (bought the elantra in april this year). I might have given more of look to the mazda 3 if these revised mpg numbers were out then. On the other hand, there were a host of other reasons that I bought my elantra, namely, good looks, the relatively roomy interior for a compact (better than all the competition imo), the assortment of standard features, and solid warranty. It will be interesting to see how all this plays out. On a side note, I think this has been discussed before in this forum but I'm pretty sure my elantra "under-reports" mileage by a small amount. Like if I travel 100 miles the odo only shows I traveled 98 or something. If they are reimbursing us on mileage driven then were kinda getting shorted due to this issue.
 
#32 ·
We all knew our cars didn't make the 40 MPG but still loved them, will we start hating Hyundai just because they admited it, sincerely apologized and took action? We all learn from our mistakes, I'm sure Hyundai will now try to really tune their engine to acheive better MPG.
 
#42 ·
Yeah, but they're only apologizing because they got caught.

"Prompted by an ongoing investigation by the U.S. Environmental Protection Agency, Hyundai and Kia are lowering the fuel economy estimates on a majority of 2012-13 models after EPA testing found discrepancies between its own results and the company's data."


I appreciate Hyundai stepping up and reimbursing owners, but they should. If it was discovered that they intentionally fudged mpg numbers and didn't do anything about it, they would probably get hit with a class action lawsuit, similar to the one with Honda. Hyundai is going to pay either way. Might as well be pro-active and let your marketing team put a positive spin on it.
 
#34 ·
Here's my take.......

  • Was it right for Hyundai to make false claims about MPG numbers? Of course not, but nobody here knows for sure that they did it on purpose. Their procedure was incorrect and they corrected it. Bottom line, the system is flawed when it allows the manufacturer to test it's own cars.
  • Does 2 MPG make a difference to me as an owner.....yes and no. We have consistently achieved 36 - 38MPG on the highway. I can't complain about that no matter what the sticker says. Would I like 2 more MPG, of course everyone would. But I bet most of the competition never achieves published ratings by the majority of it's owners. It's a guide not an absolute given value. In my history of new cars I've owned, I've never gotten more than the published MPG numbers and usually less no matter what manufacturer or vehicle.
  • I take just about every specification given by any manufacturer with a grain of salt.....they want to sell cars and make it sound good or better than it is.
  • I'm glad Hyundai is coming forward and admitting an issue and trying to make it right for owners.
  • Would I purchase an Elantra again? Absolutely.......when we purchased our Elantra 1 year ago there was nothing else that compared in ride, comfort, amenities, styling, and price. There still isn't IMHO.
  • We have have had zero issues with our car and love it! Never been back to the dealer since purchase!
  • Go ahead and jump on the Hyundai flogging......do they deserve it? Maybe, depends how much they actually knew.
  • As an owner it's your right to feel deceived and pissed.
  • Me, I'm not pissed. I still love the car and all it has to offer. That hasn't changed at all. I will continue to drive it as I always have.
  • When do we get our money? ;)
 
#37 ·
If I understand the announcement correctly, these reimbursements will continue as long as we own our cars! BONUS. If I was on the fence about buying one of these vehicles, I'd do it now before they change the sticker so I can get in on the future reimbursements.

I can see dealer's scrambling now to get those widow stickers replaced, LMAO.
 
#44 ·
#47 ·
The right way to think about this is that the Elantra is sort of like the kid with the lowest score in a CalTech physics exam. Still pretty darn good, in other words.
Kind of like going to your doctor. He may have graduated at the bottom of his class. Class standing might be something that should be public knowledge when selecting a surgeon. Working in the OR, however, avails you to first-hand information. It's not necessary to see the GPA's to differentiate between the good and the great, LOL.

Thank goodness a few MPG's, either way, won't have a critical effect upon your lifestyle! Like dad always said, "If nobody died, keep it in perspective." ;)
 
G
#45 ·
so from my understanding, this is only for Americans only at the time being?

also with them knocking it down 2mpg to 38mpg Hwy(6.2L/100km) and 28mpg City(8.4L/100km), combined 32Mpg(7.3L/100km). This is much more real. Over course of year since i started calculating my fuel economy i have averaged 30.2mpg. i do primarily 75% city and 25% hwy.

the best i was able to reach was 39.6mpg on trip to regina but didn't have ideal conditions so i know my car can go above 40mpg but has to be almost perfect conditions. now my fuel economy is dropping. last tank 28.4mpg but there are more factors to consider, remote starter being used/warming up car, cold and snow conditions starting resulting in slower traffic and more stop..wait and go traffic and will likely drop another 2-4mpg over course of winter as gets even colder out, am i surprised? no, this is typical, and will happen regardless of what vehicle you own. some of you guys/gas may go back and forth on this new statement released but at end of day, these new mpg ratings i would say are correct and bar far is the best car i have owned and don't regret it