UPDATE: Elantra is still at service department. They have been extremely nice in updating me and have a Hyundai engineer involved as well. They did try the left strut tower, lubricating some mounting point or something (sorry I forgot exactly what) so far nothing has worked. They are now replacing both left and right complete strut assemblies with specific Korean made part (vs the American made same part) Will be waiting to see if this works. I did pass along that some of you did have the noise from the left side as well. I have to say the service manager as been receptive to my input, even though they haven't attempted the specific repair I've suggested from the forum. I suspect he's following the protocol and direction of the engineer at this point but at least he does have the information at hand.

Will update again.....

 

UPDATE: PROBLEM RESOLVED! This is what's written on my repair order: "CS rattle noise when turning right sharp in driveway or into parking lot. Road test with customer confirmed noise. Tech isolated noise to strut mounts using chassis, more pronounced left front upper strut mount area. Tech line involved and instructed tech to replace left front mount insulator. Replaced and noise was still present. Field engineer contacted and assisted in diagnosing issue at dealer. Field engineer directed to replace both mounts and bearings with Korean built parts rather than US built and greasing in between mating surfaces due to previous cases. Two road tests and issue is resolved". 54610R0B Insulator assy-strut (both sides) 54610-F3000 Insulator Assy-Strut 54610-F2000 Insulator Assy-Strut 54612-C1000 Bearing-Strut 54623-C2000 Pad-Front Spring-upr 86155-2H100 Retainer - Cowl top cover MTG

So... I have had the car back for two days now and not a creak, squeak or other noise from the front suspension when turning right over bumps or otherwise. If others continue to have the problem I guess my suggestion is to ask the service manager to get Hyundai Engineering involved. They seem to be aware of the problem.

 

Did they actually "They are now replacing both left and right complete strut assemblies with specific Korean made part" … or just the upper bolt plates/bearing assy and upper rubber seats? Struts still the same?

 

Apologies I must have misunderstood him when he said complete assemblies. The parts I listed is what's on the final repair order and they appear to be component parts. However, they did do the trick and there is a note on there that they are Korean vs US.

 

My creaking suspension issue is getting worse with each day and I've had extremely bad luck with dealerships not taking this issue seriously for me... so I'm now getting Hyundai Corporate involved. What a pain.

 

Had some luck today

I took my '18 VE to the dealer this morning regarding my creaking suspension. Well, it is going to take at least one more trip before all is fixed. My service guy called their Tech Line and was advised to 'loosen motor mount and put into gear and then neutral, and re-tighten bolts. Also if the noise went away to replace motor mount.'

The Bracket Assy (part 21810-F3300) had to be ordered. I go back in a few weeks. I asked whether it was a Korean or American part, and he said it is based on the car's VIN (mine is American). I hope the USA part will work as well as the Korean.

So, yes, it does appear that Hyundai is beginning to address this somewhat common problem (although my service guy made it sound like he had never come across it before).

 

I took my '18 VE to the dealer this morning regarding my creaking suspension. Well, it is going to take at least one more trip before all is fixed. My service guy called their Tech Line and was advised to 'loosen motor mount and put into gear and then neutral, and re-tighten bolts. Also if the noise went away to replace motor mount.'

The Bracket Assy (part 21810-F3300) had to be ordered. I go back in a few weeks. I asked whether it was a Korean or American part, and he said it is based on the car's VIN (mine is American). I hope the USA part will work as well as the Korean.

So, yes, it does appear that Hyundai is beginning to address this somewhat common problem (although my service guy made it sound like he had never come across it before).

hope that works for you. If not take a look at my prior post and the parts involved. My noise came from the left front while making right turn over bumps. No problems since and the engineer consultant was insistent that the Korean parts were not experiencing the issue like the American parts were.

 

Took it back to a dealer again today for my issue; the service adviser seemed to have absolutely no clue what he was talking about so I'm not confident that this is going to be fixed, again. I also brought up another issue I'm having with my auto defrost system and the guy was completely clueless, claiming that the sensor was a "rain sensor"...

Funny thing is, when I brought up that this seems to be a common issue with these models on the internet he told me that I "cannot believe everything you hear on the internet".

I'm really frickin' done with dealing with trying to get issues fixed under warranty. Hyundai Corporate never responded to me either. Hyundai's customer service is extremely poor and I'm really just done with it. If they can't fix it, I'm taking it to a local shop, getting them to fix it out of my own pocket and I'm going to just consider getting rid of the thing.

I really want to like this car but this is just nuts.

 

Unfortunately Hyundai still has some "straightening-up" to do with their dealer network. I'm curious if a Genesis-Qualified dealer would deliver any better service on the Hyundai side.

That being said, I wish I had a good story to give some hope. But, out of the 7 closest Hyundai dealers in the entirety of the East and South SF Bay Area, I've already written 3 of them off. One overcharged for maintenance and repairs when my S.O.'s tire got a nail in it (Fremont Hyundai), one damaged my car when I took it in for routine maintenance plus did a terrible job replacing my headliner (Dublin Hyundai), and the third was a scummy dealer in Oakland (Nicholas Parks Hyundai).

I go to San Jose for maintenance and repair now.

Reason I'm subscribed to this thread, is because the '17 VE I traded in had the same problem and noises for nearly 10,000 miles. It was getting worse but didn't go bad enough to get a clear diagnosis, before I traded it in.

My car had multiple issues, but they were mostly interior or cosmetic, and minor.

May want to take it to the most reputable dealer you can find, and get a second opinion.

Dealers; sales and service side, alike, are always afraid of the internet. Because an informed consumer is the most difficult to swindle.

 

update?

is it a motor mount or strut

 

They've said it's a strut, but they have to order the part. That was over 2 weeks ago and I haven't heard back from them. I've been blowing up their phones and e-mails trying to get some response but nobody's got back to me yet.

Awesome customer service.

 

Close to a month later...but issue finally resolved. The strut replacement seemed to do the trick.

 

G'day ,glad I decided to have had a read this morning ..

I think I also mentioned an identical noise coming from my 17 Elantra AD 1 year ago on this forum ..So my noise is still there only in cold weather though and first up (our winter at present) morning drive to work .It goes most afternoons and middle of the day in the warmth ..Mine squeaks going around corners to the right and uneven corrugated road ....I tried a few things first but had no luck so took it to my dealer In Coffs Harbour last winter last year ..First visit to dealership he pulled both front shock absorbers apart and re lubricated(didn't work) .Second visit the next week he replaced front left shock absorber (didn't work noise still there). Third visit he replaced front right shock absorber (didn't work). I have learnt to except the squeak , it does go after a short time while on trips and certain driving conditions ... Now with this info on engine mounts I will put it to my dealer again, next due service is soon ....

It makes sense ,when the rubber in the mount gets warm it stops squeaking... thanks guys..from down under..

 

For what it's worth, here are links to videos I took today documenting the sound. It happens only when making right turns.

Pardon the sprinkling rain in this one:

Three examples. Three right turns. Creaks. Annoying.

 

For what it's worth, my sound has returned as well about a month afterwards.

I'm just going to live with it until I end up trading it in for something non-Hyundai. Or, until the engine falls out. Whichever comes first.

 

does not sound like anyone knows exactly what is causing the right turn noise ..been watching forum....and hear this noise every day....hope some point a solution for this is found

 

Hi Guys , well just got the car back from my dealer today. I had my 45,000k service last week ,my cars done 38,000k( about 22,800 miles).So last week I told him that I still had the rubber squeak from last year .He already replaced both front shock absorbers this time last last year's service trying to eliminate the noise ... So while under service last week he found my main engine mount losing fluid(needs replacing) . He booked me back in this week and replaced the engine mount today. So far no noise driving home this afternoon turning right , where I always have heard the rubbery squeak in the past. But its early days .I will keep this forum informed, until I drive to work next week early mornings in our cold temperatures,that will be the real test.....Lets cross our fingers and toes.

 

Finally ,, "what a difference a Mount makes"..Been to work in freezing cold turning right over bumps and ..No noise what so ever..."it's GONE" ..Further more I didn't realize my car was vibrating more because of it, I just became used to it progressively over time as it got worse .. Much Much smoother ride now.. Happy trails my friends ...P.S .My Engine mount number is different in Australia...PRT..HYU 21810F2000 ..

Lucky its under warranty and I didn't have to pay, its cost $445.23 AUD part only.

 

I don't want this to sound patronizing but for everyone who gets frustrated with their service advisors, it's not an easy job trying to interpret other peoples complaints, especially when it comes to noises. People describe things differently. It's much better to request a technician or shop Forman to drive with you so you can replicate the noise for them. Any good dealer will be happy to do it. It will at least acknowledge your issue, even if it takes them a couple tries to actually get it right. Just because they heard it doesn't mean they will isolate it correctly on the first try.

Also, for these creaking suspension problems specific to the right turn thing, Hyundai is aware of the issues so If your shop isn't let them know that Hyundai is and politely suggest they use their tech line.

Since mine was repaired (posts in thread above) I have not had any issue.

 

I don't want this to sound patronizing but for everyone who gets frustrated with their service advisors, it's not an easy job trying to interpret other peoples complaints, especially when it comes to noises. People describe things differently. It's much better to request a technician or shop Forman to drive with you so you can replicate the noise for them. Any good dealer will be happy to do it. It will at least acknowledge your issue, even if it takes them a couple tries to actually get it right. Just because they heard it doesn't mean they will isolate it correctly on the first try.

Also, for these creaking suspension problems specific to the right turn thing, Hyundai is aware of the issues so If your shop isn't let them know that Hyundai is and politely suggest they use their tech line.

Since mine was repaired (posts in thread above) I have not had any issue.

Doesn't sound patronizing just good advice Mimartin65 .......I drove with the dealership technician first time back 2018 when I first noticed the noise and he heard it also. Trouble was I was one of the first on the forum and in real time here in OZ to have the problem , so as previously explained it was trail and error as they replaced parts.. Also as I mentioned above the part numbers are different in Australia to the USA ..cheers

 

Hi Guys,

It's been a while since I posted in the forum, but I've been having this exact issue for well over a year now. I've driven with the service manager as well as the head of their operations and they've been unable to replicate the sound (or they're probably not listening enough). I really wish I'd come here last night as I intended as I took the car in this morning for servicing. But now that I have more information, I can hopefully get this resolved once and for all.

 

It may help ( I did it) to find an area near the dealership where you can replicate the noise so when you take the technician out you'll know it will happen. I got lucky and it did it right at the entrance to the dealership as well as a few corners nearby.

 

Haven't heard this about the Hyundai yet, but with other vehicles the law forces to use unit body construction, the robots that do the welding are skipping some welds. Not easy to find with the interior in the way. More dangerous are missing welds in the shock towers.

Not looking forward to another winter with road salt and the ABS once made law is pure worthless garbage for slowing down your vehicle with that tiny way overpriced ABS module.

Least Hyundai is using undersized brakes for the rear wheels. Other vehicles using the same size calipers in the rear are depending on the ABS to pulse to reduce rear braking to 20%. If that fails, either no brakes or way too much braking.

 

Not looking forward to another winter with road salt and the ABS once made law is pure worthless garbage for slowing down your vehicle with that tiny way overpriced ABS module.

I've had non-ABS cars before. Between the wheel lockup, nosediving during panic stops and having to pump the pedal in the snow, I would never go back. As far as ABS reliability - my family has never had to replace any system components before. And we keep our cars 200k+ miles.

 

WOW...….MY 2018 Elantra Limited does it too....going slow in a right turn, uneven road does it...My dealer has tried a few things but nothing. So on my next service, I am going to go
find a spot right near the dealership where the problem happens and then go with the mechanic......

 

so..who knows what is the issue/fix?

 

If you are still having this issue then please file a compliant https://www-odi.nhtsa.dot.gov/VehicleComplaint/
It takes just 5 minutes.

 

UPDATE:

Was finally able to duplicate the noise with the mechanic in the car....Uneven road in a slow right turn....He also used a tool when we got back to the shop which he says can
also listen for noises and this tool or instrument, whatever it is.....was also able to duplicate the noise I hear.....
They ordered new struts and should hopwfully be fixed in a week or 2....Fingers crossed......

 

Noise came up again after a few thousand miles and a few months (took a trip). This time around the motor mount was the issue. After replacement all is quiet again. I made several posts earlier in this thread about the noise and how it was repaired (strut components made in Korea). I've noticed some people get it fixed by strut components and some were the motor mount. Now I've gotten both. We'll see if it comes back again.....

 

Can you share the part numbers.

 

Which mount? There is like 4 of them. One rear, one front, one under the airbox and one on the right side by the serpentine belt.

 

Part 21810-F3300 for the engine mount. RO doesn't specify which one but I assumed it was one somewhere on the left of the vehicle since that is where the noise was coming from.

The first parts replaced were both strut mounts and bearings with Korean parts, with greasing in-between. Listed parts for those were 54610-F3000 Insulator Assy-Strut, 54610-F2000 Insulator Assy-Strut, (2) 54612-C1000 Bearing- Strut, (2) 54623-C2000 Pad-Front Spring-UPR, (2) 86155-2H100 Retainer-Cowl Top Covert MTG. Hope this helps....

 

Oops