I'm confused about the complimentary maintenance. I am used to getting oil changes every 5,000. Well I just turned 5k and made an appointment but the Service Advisor said I can't get a free one. It has to follow THEIR schedule, which is every 7,500 plus or minus 1,500. I can come back at 6,000, but then my next one can't be till 13,500. But I remember being told that you get 4 free services in 30,000 miles and you can use them on your schedule, meaning I'd have to pay for some of them. So I said what if I go somewhere else for this one, and come back and use the Hyundai oil change at 10,000 but he said no, I'd be too early for the 15k service. I could pay for 5,000 and 10,000, but then I'd only be getting 2 free services in 30k from Hyundai. What experiences have other people had with the complimentary service? Is it really true that it must be done on their mileage schedule? I really didn't want my brand new car to wait till 7,500 for its first change. Also he tried to tell me it didn't make sense to pay for it when it could be free because their oil changes are $78.
12GLS
yes, this is very odd, because one dealership said they'd help me +/- 1000 miles from 5000. a different dealership recommended like yours, +/- 1000 from 7500. Depending on usage, oil changes are needed as early as 3750 all the way to 7500.
you might wanna try a differnt dealership or tell them that based on your driving style you need earlier. i got my palisade done at 5000 and they turned me away beacuse they said 7500. they checked my oil, and it was looking like it needed replacing soon. so they did it and took free complimentary oil change.
you might wanna try a differnt dealership or tell them that based on your driving style you need earlier. i got my palisade done at 5000 and they turned me away beacuse they said 7500. they checked my oil, and it was looking like it needed replacing soon. so they did it and took free complimentary oil change.
I would not trust them to put in the proper grade oil and I have never let my oil changes go past 4000 miles.
I will be changing my brake in oil between 1500-2000 miles.
Also, they let their lower tier people do the changes which could result in loose drain plugs, etc.
With that said, I will be doing my own oil changes on my schedule using the proper grade fully synthetic oil.
I will be changing my brake in oil between 1500-2000 miles.
Also, they let their lower tier people do the changes which could result in loose drain plugs, etc.
With that said, I will be doing my own oil changes on my schedule using the proper grade fully synthetic oil.
Good thread. Months ago upon first hearing of Hyundai's 'FREE 3-YEAR MAINTENANCE' !! (yes, it really got the wife's attention), I found too quickly it's pretty much nothing more than a couple of lo-brow oil changes per year. Oh, and free check the tire pressure. Oh, and then pester the crap outta ya with every trip in to replace every filter and other fluid in the whole vehicle.
Well, after enough decades of both personal and others' experiences with fubared oil changes by BOTH quikee places AND dealers (ranging from underfilled, overfilled, leaks on the driveway, damaged oil pans, destroyed engines), I can proudly say none of my cars have seen the inside of a dealer, a garage, or even a quick change oil place in 15 years.
Now, with all that belly-aching and bragging out of the way, I comprehend the vast population out there does not have the aptitude, tools, equipment, garage, time, or sometimes the physical ability or even desire to do their own car work. Nerds at CERN, nurses, and people working in an OR gots lots bigger fish to fry on this earth and I applaud their priorities - even envy them.
But considering the inconvenience, low cost and outright aggravation of having to drive somewhere just for this 'free' oil change I'm alot more concerned coming up with a bulletproof means to document, prove and otherwise counteract every attempt that's going to be made to 'VOID my warranty' because I insist on doing my own oil changes. And at appreciably fewer miles than any manufacturer's or dealer's imposed maximums. And using only the highest quality oil - AND filters. I'm seeing a spreadsheet in my future, along with date-stamped pics and receipts and whatnot.
When mine gets delivered (~May-June) I'll be mimicking Bubbalou-'s schedule above, but doing it all myself for the peace of mind that nothing else gets fubared from a shop or 'dealer service experience', plus the even greater peace of mind knowing the engine's life-sustaining lubrication and filter are exactly the correct spec, type and amount.
Since this so-called 'Free' maintenance is of such little value to begin with, others who choose to, or have to, have others do their car work the same plan above turn's out the most prudent tack as well.
I'm getting another cup 'o joe ::rants off::
Well, after enough decades of both personal and others' experiences with fubared oil changes by BOTH quikee places AND dealers (ranging from underfilled, overfilled, leaks on the driveway, damaged oil pans, destroyed engines), I can proudly say none of my cars have seen the inside of a dealer, a garage, or even a quick change oil place in 15 years.
Now, with all that belly-aching and bragging out of the way, I comprehend the vast population out there does not have the aptitude, tools, equipment, garage, time, or sometimes the physical ability or even desire to do their own car work. Nerds at CERN, nurses, and people working in an OR gots lots bigger fish to fry on this earth and I applaud their priorities - even envy them.
But considering the inconvenience, low cost and outright aggravation of having to drive somewhere just for this 'free' oil change I'm alot more concerned coming up with a bulletproof means to document, prove and otherwise counteract every attempt that's going to be made to 'VOID my warranty' because I insist on doing my own oil changes. And at appreciably fewer miles than any manufacturer's or dealer's imposed maximums. And using only the highest quality oil - AND filters. I'm seeing a spreadsheet in my future, along with date-stamped pics and receipts and whatnot.
When mine gets delivered (~May-June) I'll be mimicking Bubbalou-'s schedule above, but doing it all myself for the peace of mind that nothing else gets fubared from a shop or 'dealer service experience', plus the even greater peace of mind knowing the engine's life-sustaining lubrication and filter are exactly the correct spec, type and amount.
Since this so-called 'Free' maintenance is of such little value to begin with, others who choose to, or have to, have others do their car work the same plan above turn's out the most prudent tack as well.
I'm getting another cup 'o joe ::rants off::
Apparently the value of the free maintenance depends on the dealer? I don't get how a full synthetic oil change every 7,500 miles for three years is of little value. Yes I am getting one at 3,000 miles I will pay for but after that 7,500 is reasonable with full synthetic, plus they do check a few things etc. If your dealer is not replacing with full synthetic I can see the problem more.
^^^The dealer used 5-30 on my first (and last) “free” oil change. And didn’t reinstall the (2) 10mm bolts holding the oil drain cover onto the undercarriage. When called out on it the service manager graciously offered to reinstall the bolts. He however argued the 5-40 oil was perfectly fine. Yeah, sure it is….
If you have a bad dealer you shouldn't be going there for anything. The vast majority of dealers will use the correct oil viscosity.
They keep sending me the reminder emails, as I haven't put on a lot of miles in the past year. I will call the service manager and tell them my concern. If he doesn't guarantee that they will use the proper 0W30 on the turbo and show me the used bottle(s), I'll take it to my local shop that will allow me to use the lift and just do it myself. They can sign my logbook entry that the proper oil/filter, etc was used.
I confirmed with my dealer that it gets a synthetic blend. The turbo cars will get full synth. Also this is more than an oil change - its a tire rotation too. Its very important to rotate the tires to get even wear. Normally that is $20 I think. Now after your factory tires wear out and get replaced the tire shop will rotate them for free - don't buy them from a dealer because they don't give free rotation with tire purchase for life of the tire. My dealer said the total cost if I paid for it would be 70-80 bucks.
I just got my first done.
one dealership said its 6 months/5k miles
i was at 6k/12 months when booking
My original dealer told me 12 months/7.5k
i went there
they said next free is 12 months/15k i think it was
i know there is something in the manual about severe driving or something that knocks it down to 5k changes
one dealership said its 6 months/5k miles
i was at 6k/12 months when booking
My original dealer told me 12 months/7.5k
i went there
they said next free is 12 months/15k i think it was
i know there is something in the manual about severe driving or something that knocks it down to 5k changes
yea Im like a 60%/40% split on crossing off those severe conditions.
ill do my next one @ 5k probably
ill do my next one @ 5k probably
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