take it to the dealership. I've not had this issue with my SFS but on my Optima i had this happen and the camera was bugged. They just ordered a new one and put it in. No charge. Hyundai warranty FTW

 

I'll give them a try. Thanks for the prompt reply.

 

Had that issue also. It does it once in a while.

 

mine goes completely blue while in reverse quite often. of course it won't do it while in the service department and they claim they've never heard of such an issue. lots of times if it's not completely failed/blue, the screen appears very strainy as if you are watching an old worn out vhs tape.

 

Keep your cell phone/camera handy and capture an image when it happens again. Perhaps this will help the service dept. Just perhaps. ^_^
John

 

BSoD on our Santa Fe's???






j/k

 

BSoD on our Santa Fe's???
j/k

Well, it IS Windows under all that...

 

Update:

Finally took it to the dealership last Friday and they decided to order a new head-unit. The camera looks to be ok so they said. I'm just anxious that they will rip apart the dash and create some unwanted noises afterward.

 

my head unit went bad after one week I purchased the car: It will turn to black screen when using rear view camera under cold weather, and after warm up it is working fine. Dealer replaced camera first, which did not help, and they replace the head unit, problem solved! No problem after that, it has been 20K miles.

 

My rear camera quite working also and the dealer replaced. You would put it in reverse and the screen would go black put it in drive and it worked perfectly. Rear camera by licence plate was replaced.

 

This seems to be the only thread with screen/camera issues...
My SFS is now 1.5 years old with 43k on it... got the blue screen while backing up for the first time yesterday - will be calling the dealer. Just wanted to see if others had this issue, and what the fix was.

 

Sure did, blue screen and everything. Started acting up about 3 months after I got the 2014. It seemed to start fogging up after automatic car washes and heavy rains, then the blue screen was intermittent from day to day. Then the blue screen was permanent.
Dealership took care of it under warranty, camera replacement, in and out of there in 1/2 hour.
I never had a camera before prior to this vehicle, it took a while to trust it, but I must say I really missed it while it was broken and I would never get another vehicle without that feature.

 

Eversince they swapped the head-unit, I haven't had this issue. Give the dealership a visit and as it was suggested throughout the thread, take a picture or record the sequence. Good luck!

 

Might be a bad cable(connection) or water in the camera (it's exposed to the weather after all).

I can't believe the head-unit could be faulty (while the other functions remain working .. )

But I can believe that dealers love to spend hours replacing something so they can bill Hyundai for the work.

 

Got this problem 2 weeks ago...

At first it was very slow... like i put on reverse and it took 15-20 seconds to the camera go on...

Couples of days later.. black screen, sometimes, noise in it... sometimes it work...

Since last week... not work anymore.

Got a appointemnet at the dealer for a oil change... they ordered a new camera.. also i have a noise in the passenger rear wheel.... they ordered a wheel bearing... at 37000km... not very impressed!!!

 

I've got this problem as well. The service manager said it's the fourth SF they've seen with this issue in recent months. New camera has been ordered.

 

I got this problem 4 days after buying the car, it is a 2013 Santa Fe. Dealer replaced the camera, not helping; Dealer replaced the head unit, it works! And it's been working fine since that, 2 years and 2 months.

 

Just out of curiosity, does anyone know who manufactures the head unit in the 2013, and is it still the same in the 2015?

 

Sounds like 2013 is very buggy which is not surprised as first year of new model. My 2015 is problem free so far.

 

Same issue on my '13. Blue screen only. Back up sensors work though. Cameras are on back order. So it sounds like a popular failure. I agree. The 13s are 'buggy'. Lots of small issues with mine.

 

So, my blue screen went away two days after it started - didn't get it to the dealer in time... didn't bother once it started working again because we all know what they would have said....

Anyway, yesterday - happened again,blue screen. Made an appointment right away.
On my way there (running errands) the camera started working again - I wasn't happy about that as I know the service department is going to want to see it blue before they touch it.
When I got to the dealer, it was going blue again!
They said "faulty camera", and it's being replaced under warranty - but they're on backorder, so who knows how long until it's fixed - must be a common issue.

Funny enough, coming back to work this afternoon, started working again - so i'm glad it's getting fixed... Here's hoping it is just the camera and not the "head unit".

 

Not sure if this is a wheather related issue causing the cameras to fail. Or faulty cheap parts. My replacement part has been on back order for 3 weeks now The screen has gone blue and stayed that way. It's funny how you come to rely on this feature.

 

Add me to the list of those waiting for a backup camera! :frown: The service advisor thinks it is weather-related too. He is waiting for cameras for 4-5 2013 SFS right now. Says the problem cropped up when the weather got COLD. He saw the same issue with Elantra cameras last year around here.

 

Since my post last Thursday - my camera keeps "kicking in and out"... 80% of the time it's a blue screen - but it the picture keep coming in and out while in reverse.
It's almost as if it's not the camera- more like a bad connection/loose wire....
I hope the camera fixes it, we'll see.....

 

My camera finally died today after slowly dying over the past few weeks. Probably related to the cold weather here in Boston. We'll see if the dealership gives me any crap about replacing it.

 

Camera replaced under warranty, that was about a week ago now-no issues since.

 

we too now have the blue screen of death. these camera's are NOT covered under the PLATINUM EXTENDED WARRANTY, but the head unit us.

at 46,000 miles, we are pretty pissed off.

if you need a replacement OEM camera, visit www.HyundaiOEMparts.com
(they are a Hyundai dealer, and service center. they have all the OEM parts you need.) they have this camera for 25% less, than any other dealer i called up.

 

this happens to be a $366 camera. at this point, its almost cheaper to get an aftermarket setup.

Keep us posted on what you end up doing... I think these cameras are crap - especially if you live in the northern parts of the world and have to deal with cold and road salt - seems that's what's killing them.
I'd like an alternate camera if/when this happens outside of my warranty period.

 

so i disassembled the rear trunk hatch/lid Saturday:

http://www.hyundai-forums.com/dm-2013-santa-fe/365689-diy-disassemble-rear-trunk-lid.html

i cant wait till the camera comes, and i will install it. hopefully this fixes the problem. i will have pictures and maybe video of the install. this weekend was more or less a "dry-run".

the finish panel has to come out, in order to access the camera unit

if you need a replacement OEM camera, visit www.HyundaiOEMparts.com
(they are a Hyundai dealer, and service center. they have all the OEM parts you need.) they have this camera for 25% less, than any other dealer i called up.

 

back up camera in santa fe

I have a 2013 and the camera went blue screen 3 days ago. out of warranty. things starting to go kaput on this car.
any ideas?

 

I have a 2013 and the camera went blue screen 3 days ago. out of warranty. things starting to go kaput on this car.
any ideas?

1. call corporate and file a complaint. this is a MUST. the more people the faster the recall comes out. we will get reimbursed for any repairs.
2. if you are handy, order this, and install it: 95760-2W150 CAMERA Assembly-BACK VIEW Santa Fe | 2014 Santa Fe Parts | 95760-2W150
3. if you have roughly $125 to waste, you can go to the dealer and they can diagnose whats going on. it could be the headunit, or the camera. depending on whether you have the extended (extra) warranty, is whether or not this will be an out of pocket expense.
4. buy the camera, and head to your local car audio installer, or mechanic and they can throw this camera in for you, probably within the hour.
5. if you can follow along DIY video's on youtube, stay tuned. i am awaiting the arrival of my camera from Hyundai Parts | Hyundai Replacement Parts and will do a very detailed youtube video for you guys to use.

we have the extended warranty through hyudai, but it does NOT cover the rear camera. it WILL cover the headunit. so we took a stab in he dark and hope its the camera, and ordered from Hyundai Parts | Hyundai Replacement Parts and will try it. if not, we have an extra camera laying out - and will then go through the warranty, since it will be the headunit's fault.

i am sorry for your (ours) problems, but it seems as if the 2013 rear cam is buggy