Since I am not a mechanic, I'm wondering if anyone on this group might have some insight. I did receive the notification to make an appointment for the Campaign 993 software update. While I surely don't want my car stolen, I also paid extra for remote start when I bought my 2018 Elantra. From reading the little about the update it sounds to me that if they apply the update, it will defeat the purpose of having remote start. For me, remote start is needed in winter when my car is covered with snow and/or ice. If I were to be required to insert the key into the ignition before I activate remote start, then I already have to break enough of the frozen stuff off the car before I can get into the car and turn the key. With remote start, the car is warmed up then I go outside and what ever is frozen has loosened up and clears off easier. Additionally, now I would have the key active in the ignition while I'm waiting inside for the car to warm up. Not only is that ridiculous and defeats the $500 I spent to have remote start installed, but in my state it is also illegal to leave a car running with a key in it and no driver. It is legal to start the car by remote start with no key in the ignition.
I don't get a warm fuzzy feeling when speaking to the Service Department and I also don't feel I get an honest answer from them. I have not made an appointment with them at this point. Did I mention that it is a major pain to even get service done at the dealership? They are not convenient to get to and when I tell them I need to wait, I sit for several hours. They don't understand that I have other things to do rather than sit in their waiting room all day. There's nothing else close to the dealership that I would have any interest in to walk to while waiting. They sometimes offer shuttle, but my house is 40 minutes away from the dealership, so they don't like to do that.
So, has anyone run into this and what was your outcome?
I don't get a warm fuzzy feeling when speaking to the Service Department and I also don't feel I get an honest answer from them. I have not made an appointment with them at this point. Did I mention that it is a major pain to even get service done at the dealership? They are not convenient to get to and when I tell them I need to wait, I sit for several hours. They don't understand that I have other things to do rather than sit in their waiting room all day. There's nothing else close to the dealership that I would have any interest in to walk to while waiting. They sometimes offer shuttle, but my house is 40 minutes away from the dealership, so they don't like to do that.
So, has anyone run into this and what was your outcome?
