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Discussion Starter · #1 ·
The voice command (on steering wheel) button doesn't work in my Kona. I get the message "this feature is available when you connect a phone supporting Android Auto or Apple CarPlay using a USB cable."

It's really annoying, because I can't start a phone call (or do any other voice commnds) handsfree unless my phone is physically connected to the car with USB.

Does anyone else have this problem? Does the system work for others?

Thanks in advance
 

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Thanks for the advice. I do just press it once (no hold), the way I would in my previous Elantra.

My vehicle only came with the owner's manual, no multimedia/bluetooth guide
Go back and ask SALES where the rest of your book set is
 
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Go to the touch screen, swipe left and press settings, then voice command, make sure it's on beginner. Make sure you don't have your phone plugged into the USB port. With you thumb, simply press the voice command button once for a half a second and let go. Otherwise, as fast as you press it, let go of it. You will have a prompt from the voice command, without the little screen popping up telling you to connect your device. It can be a little tricky at first but just push the button for about a half a second and let g as quickly. If you push it for a full second, it will default in an attempt to utilize Apple car-play or whatever the call it for Android and give you the same prompt screen. Once you've done this several times, you will easily master the required touch.:smile:

Peace and Blessings
 

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Good guess since no one else has responded.:smile:

Mine works just fine, as it's explained in the media portion of the owners manual. Don't know what to tell you, except take it to the dealer where you bought it from and let them explain the function and how to. Good Luck!
 

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Unfortunately it seems that in latest Konas voice command WITHOUT Android Auto connected is not supported anymore....

Even the Multimedia User Manual, where it shows the voice command button, it has a small reference to check the Phone Projection User Manual (for AndroidAuto or CarPlay)

Στάλθηκε από το SM-G930F μου χρησιμοποιώντας Tapatalk
 

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Here is the sad truth about Hyundai. At least for 2021 Elantra's and Sonata's. Their base model, the SEL, allows you to make voice command calls wirelessly. But if you make the mistake, like I did, of buying an SEL Plus or a Limited you CANNOT make a voice activated call unless you first plug in your phone, And on the SEL, but NOT on the SEL Plus or Limited, you can access Android Auto or Apple Car Play wirelessly. On the SEL Plus and Limited you must be plugged in. It makes absolutely no sense that the better equipped and more expensive models require you to plug in. And one other noteworthy difference. In the SEL model you have WiFi so both you and your passengers can connect to the cars WiFi while traveling. NO WiFi in the SEL Plus or Limited. I am so disappointed in my 2021 SEL Plus just because of this stupid decision by Hyundai. And the dealer says the issue cannot be fixed. We are stuck with this. I think it's only a matter of time before the port on the Android phone I use gives out from the constant plugging and unplugging required. I know iphones have a notoriously poor port that often fails. My son has a 2017 Elantra and was looking to buy a 2021 Elantra but he has an iphone with a port that is already bad. So I've had to warn him to make sure he gets a model that allows wireless calling and wireless Car Play. This just should not be an issue on 2021 cars. Wireless voice command should be standard in all cars. What is wrong with Hyundai??? This is the most stupid design decision imaginable. Something so basic and they decide to do this. Hyundai should be crucified over this. How many unsuspecting customers like me have been duped into buying these cars with this flaw?
 
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