I have a 2014 Hyundai Santa Fe Sport, AWD. For the most part, my wife and I really like it. We had the engine replaced in 2017 because it started dying on us. Come to find out, there was a recall due to the engine's internals grinding themselves to death. So, for the most part, the car has been pretty good.
However...we've been having some serious issues with the transmission. For instance, after the car sits for a few hours and we decide to drive it, there's a horrible slipping feeling in the transmission from 1st to 2nd gears. The engine will also rev very high...sometimes close to red line. It'll do this for about a second, then after that, the transmission shifts fine. The next problem with the transmission is while coasting down any kind of incline. There's an abrupt jerk when the transmission downshifts from either 3rd to 2nd and/or 2nd to 1st. We took it to the dealership numerous times. After all of the diagnostics and testing, they found absolutely nothing wrong. I was shocked. They reprogrammed and serviced the transmission a couple times and nothing changed. They even had our car for 2 weeks at one point and of course they could not reproduce the issue. It also never threw a code or caused the Check Engine Light to come on! I recorded it on my phone happening to us about 20 times. I even showed them other videos of the transmission doing its thing. It didn't matter one bit. If they could not reproduce the issue, to them, it didn't happen. I wrote to the dealership begging them to send someone over our house for a couple mornings so they could see what I/we were experiencing. Guess what, no response. Can you believe it's still happening to this very day? Of course we're over the 100,000 mile warranty. Our only saving grace is the dealership told us that if the transmission fails, Hyundai will most likely fix it under the warranty because we've been complaining about it for so long. I'll believe it when I see it.
Does anyone else have the same issues that we're having...or had the same issues? Does anyone know what might be causing the transmission to slip like that almost everyday? What would cause the abrupt downshift while coasting down an incline? This has been nothing but a huge headache. I just want to know what's causing those things to happen!!!
Thanks for reading my rant. Hopefully it made sense.
However...we've been having some serious issues with the transmission. For instance, after the car sits for a few hours and we decide to drive it, there's a horrible slipping feeling in the transmission from 1st to 2nd gears. The engine will also rev very high...sometimes close to red line. It'll do this for about a second, then after that, the transmission shifts fine. The next problem with the transmission is while coasting down any kind of incline. There's an abrupt jerk when the transmission downshifts from either 3rd to 2nd and/or 2nd to 1st. We took it to the dealership numerous times. After all of the diagnostics and testing, they found absolutely nothing wrong. I was shocked. They reprogrammed and serviced the transmission a couple times and nothing changed. They even had our car for 2 weeks at one point and of course they could not reproduce the issue. It also never threw a code or caused the Check Engine Light to come on! I recorded it on my phone happening to us about 20 times. I even showed them other videos of the transmission doing its thing. It didn't matter one bit. If they could not reproduce the issue, to them, it didn't happen. I wrote to the dealership begging them to send someone over our house for a couple mornings so they could see what I/we were experiencing. Guess what, no response. Can you believe it's still happening to this very day? Of course we're over the 100,000 mile warranty. Our only saving grace is the dealership told us that if the transmission fails, Hyundai will most likely fix it under the warranty because we've been complaining about it for so long. I'll believe it when I see it.
Does anyone else have the same issues that we're having...or had the same issues? Does anyone know what might be causing the transmission to slip like that almost everyday? What would cause the abrupt downshift while coasting down an incline? This has been nothing but a huge headache. I just want to know what's causing those things to happen!!!
Thanks for reading my rant. Hopefully it made sense.