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Discussion Starter · #1 ·
Hi all,

I recently bought a chinese unit and all looks nice and is running well but there is a problem:
The sound fades away at any possible moment for about 10 to 15 seconds.
Playing from all sources, USB, SD, DVD, Radio and TV. When I push the volume button + or - on the steering wheel or I turn the wheel on the unit itself, the sound is back for just as long as I keep playing with the buttons.
If I let go, the sound disapears again to come back on after 10, 20 or sometimes 30seconds.

The seller of this unit is pretty helpfull and sugested to try some things before sending it back because the shipping back is expensive.
The seller believes there is a loose speaker cable and wants me to take out the unit and start playing with the connectors on the back of the unit.
I allready took out the flip box on top of the dash so I could feel the cables on the back and played with them when the sound was gone but nothing changes...

Any soundspecialists here to tell me what I could trie?

Thanks in advance!
 

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QUOTE (Bart Bever @ May 19 2010, 06:02 PM) index.php?act=findpost&pid=324390
Hi all,

I recently bought a chinese unit and all looks nice and is running well but there is a problem:
The sound fades away at any possible moment for about 10 to 15 seconds.
Playing from all sources, USB, SD, DVD, Radio and TV. When I push the volume button + or - on the steering wheel or I turn the wheel on the unit itself, the sound is back for just as long as I keep playing with the buttons.
If I let go, the sound disapears again to come back on after 10, 20 or sometimes 30seconds.

The seller of this unit is pretty helpfull and sugested to try some things before sending it back because the shipping back is expensive.
The seller believes there is a loose speaker cable and wants me to take out the unit and start playing with the connectors on the back of the unit.
I allready took out the flip box on top of the dash so I could feel the cables on the back and played with them when the sound was gone but nothing changes...

Any soundspecialists here to tell me what I could trie?

Thanks in advance!

If I understand you correctly, and you're referring to a replacement head unit (radio, cd, etc.), I would say the problem is in the unit. If it were speaker wire related, you would experience it on just one of the 6 speakers, not all at once. Consider that the speaker wire connector snaps in to the back of the unit, so a loose connection is highly unlikely, as long as it's "clicked" in. Furthermore, you would have an intermittent crackling as it came in and out. For it to be doing what you describe, sounds like an amplifier or line-in issue that is in the unit itself. Time to send back to China for warranty replacement!

Good ruck! (a little Chinese humor...)
 

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Discussion Starter · #3 ·
Hello, well...
So far no complaints about the service from China, The deal for now is..
they sent me a new mainboard for the unit and asked me to trie replacing it myself.. It should be doable.
If not possible or not working, I can sent the unit back and they will fix it or replace it for me.
Extra cost is the courier service from Belgium to China, they pay the fix and the retour.

I can live with that for now.

Greetz!
 

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QUOTE (Bart Bever @ May 19 2010, 03:02 PM) index.php?act=findpost&pid=324390
Hi all,

I recently bought a chinese unit and all looks nice and is running well but there is a problem:
The sound fades away at any possible moment for about 10 to 15 seconds.
Playing from all sources, USB, SD, DVD, Radio and TV. When I push the volume button + or - on the steering wheel or I turn the wheel on the unit itself, the sound is back for just as long as I keep playing with the buttons.
If I let go, the sound disapears again to come back on after 10, 20 or sometimes 30seconds.

The seller of this unit is pretty helpfull and sugested to try some things before sending it back because the shipping back is expensive.
The seller believes there is a loose speaker cable and wants me to take out the unit and start playing with the connectors on the back of the unit.
I allready took out the flip box on top of the dash so I could feel the cables on the back and played with them when the sound was gone but nothing changes...

Any soundspecialists here to tell me what I could trie?

Thanks in advance!
But this really has nothing to do with the Santa Fe, or Hyundai. We do have an Audio Electronics forum here :00000732:
 
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