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Discussion Starter · #1 ·
While my brother and I were walking in an aparantly deserted nature reserve and enjoying the peaceful countryside, we heard a persistant car horn. It sounded familiar and I realised that it was my car alarm. We were near enough to see an unhelpful witness - or a criminal, drive away as we rounded a corner.

The driver side lock had been forced. A flat tool had been inserted and then forced downward to leave a narrow indentation in the plastic surround, at six o'clock.

This had enabled the baddy to open the door but as I had locked it using the remote, the alarm sounded. Nothing interesting was in sight (in fact there was nothing valuable anywhere in the car) so maybe he just wanted to steal it?? A foolish decision as there are only a couple with that precise spec/colour in the whole of Spain!

My questions are:

How did this open the door?
Can anyone now open it with a screwdriver, as baddy has broken the lock barrel?
Is the best solution to replace the lock slot with a blanking plate? I have two remote keys and the passenger side lock as a fall-back option and don't want to replace both the door locks and the ignition lock.

I would be grateful for any suggestions and ideas.
 

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:angry: I hate hearing stories like this..............................let's hope 'Baddy' gets his just desserts.

I think you would need to get just the lock replaced and any bodywork around the lock, I don't think the ignition or passenger lock need be changed. No idea what this may cost though €€€€€€ though! Would insurance cover it?
 

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Discussion Starter · #4 ·
Thank you both for the comments and sympathy. The first steps have been taken. I have spent an hour with the Guardía and given an account of the incident and the description and registration number of the "witness", who was in too much of a hurry to stop for us..................

My copy of the complaint will enable me to contact the insurers but my first stop will be the dealer, to enquire about costs. There will be little point in claiming if they are close to my first liability under the policy. Above the lock, something has dented the panel outwards, so the bodywork has suffered slightly and the yellow plastic lock surround will be a rare item.

There was nothing visible in the car and thanks to the alarm, no other damage was done (eg by trying to remove the radio). Perhaps we i10 owners are considered to be a wealthy crowd who conceal items of great value?
 

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From my experience, you won,t hear anything more from the Guardia Civil...their paperwork,s done, and that comes first here (tons of it!).
I hope you are successful with a fix...probably an authorised dealer is the best bet.
I find we are in a "catch 22" situation here....park well away from ,em and your scenario can occur, park in amongst ,em, and bumper dents, side scuffs, etc.,
are a guarantee...you probably know what I mean, eh!!!
Adios por ahora!
 

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Discussion Starter · #6 ·
Papanata and others, the denucia is a necessary step for the insurance claim and this is where I now stand. The entire Parque Natural was deserted so there was no chance to park with a flock!

Linea Directa will send their perito to the garage (the local Hyundai dealer) on Monday and I will place the car there for inspection.

If approved, the garage will order a new lock barrel (which has to be set to my keys) and a lock surround trim and will treat and re-spray the trim and dented door panel.

As it is an attempted robbery, I do not have to pay a thing and as it is my first claim, the bonus isn't affected either. 21 days car hire are on offer but I don't propose to take it up if the car is only required for a short time - I can walk home in 20 minutes.
 

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Thats such good news...and a speedy response from all parties, eh?
I often smile at the term "perito"....in this sense it means "insurance assessor"...
it also means "little dog!"
I too am with Linea Directa.....and have found them to be very efficient.
Hope all ends well for you.
Out of interest..very few i10,s here in Mallorca, but while at Palma airport the other evening,
I saw for the first time, one identical to mine........YELLOW!!
 

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Discussion Starter · #8 ·
QUOTE (papanata @ Aug 6 2010, 12:15 PM) index.php?act=findpost&pid=347583
Thats such good news...and a speedy response from all parties, eh?
I often smile at the term "perito"....in this sense it means "insurance assessor"...
it also means "little dog!"
I too am with Linea Directa.....and have found them to be very efficient.
Hope all ends well for you.
Out of interest..very few i10,s here in Mallorca, but while at Palma airport the other evening,
I saw for the first time, one identical to mine........YELLOW!!
When our social club was rain damaged, I met a perito who might have warranted the alternative translation! ¿May be we should be more modern now and call them "Mascotas"?

Our i10 is also yellow! When we bought it, we were told that only two yellow autos had been orderedby the Spanish importer, as they did not know if the colour would sell.
 

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Discussion Starter · #9 ·
Here is some feed-back.

I collected the car today, everything looked perfect again and the insurers were only charged €305 by the garage.
 

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Hey Jubilado......... nice to hear that your car is all fixed :banana: . Seems weird, but I was thinking about this only yesterday LOL.
 

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Discussion Starter · #12 ·
QUOTE (BlakeyMusicPromotions @ Aug 28 2010, 01:57 PM) index.php?act=findpost&pid=352577
Glad you got this sorted.

I'd of have this done within a few days.

I don't have an n/s/f lock. (Pass Lock to you)
I may have given a false impression of the time required.

The Feria de Málaga delayed things for a week but the "time in garage" was not too bad. I took it in on Monday morning at 0830, the car lock and door handle was stripped out, the dent removed and the door re-sprayed and the new lock set to the key by the specialist in Málaga (lock and number plate matters are fairly well controlled by law here). Following assembly, the car was washed.

The climate is such that, in Summer the garage workshop functions between 0730 and 1500. I delayed collection by a day to avoid walking in the heat. Since we don't use the car daily, we didn't bother to take up the hire-car option under our insurance and could tolerate the 4 days that the workshop required.
 

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QUOTE (Jubilado @ Aug 6 2010, 07:23 PM) index.php?act=findpost&pid=347606
When our social club was rain damaged, I met a perito who might have warranted the alternative translation! ¿May be we should be more modern now and call them "Mascotas"?

Our i10 is also yellow! When we bought it, we were told that only two yellow autos had been orderedby the Spanish importer, as they did not know if the colour would sell.
Incredibly, here in Mallorca over the last 3 days, have seen 4!!!! others in YELLOW....having seen only 1 in the last year.
Also, there seems to be an influx of i10,s here, as I have also seen about 10 others in a range of different colours, from Blue, Black white and grey....
they,re getting popular here at last!!!
 

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Discussion Starter · #14 ·
Papanata

There is now a yellow (manual) model that sometimes parks in our road. The old Spanish objection to the colour is fading.

BTW I take it that your handle is in no way related to the "Nata" that appears in the sea water off some unlucky beaches!
 

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QUOTE (Jubilado @ Oct 6 2010, 09:53 AM) index.php?act=findpost&pid=361448
Papanata

There is now a yellow (manual) model that sometimes parks in our road. The old Spanish objection to the colour is fading.

BTW I take it that your handle is in no way related to the "Nata" that appears in the sea water off some unlucky beaches!
I am (jokingly) called "papanata", by some of my Spanish friends...it means "simpleton".....how true!!!!
 
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