Joined
·
72 Posts
Hello again,
About a month ago I started hearing a high pitch squeal when I had the fan on. When I turned it off the sound went away. So I made a appointment with the dealer. When I went down there I could hear the noise, but the technician could not. Fast forward a month later and the noise is still there. It is intermittent, but doesn't seem to have a pattern. There one day, gone the next. Anyways I have narrowed it down to the fan itself. I took the cabin filter out and by manually spinning the fan blade with my finger I can reproduce the noise.
So my question is: can I have the dealer replace the fan even though they didn't hear the noise? Do the technicians have to physically identify a problem before they will perform the requested work? I have never had parts replaced under warranty so I'm clueless to the process.
Thanks
About a month ago I started hearing a high pitch squeal when I had the fan on. When I turned it off the sound went away. So I made a appointment with the dealer. When I went down there I could hear the noise, but the technician could not. Fast forward a month later and the noise is still there. It is intermittent, but doesn't seem to have a pattern. There one day, gone the next. Anyways I have narrowed it down to the fan itself. I took the cabin filter out and by manually spinning the fan blade with my finger I can reproduce the noise.
So my question is: can I have the dealer replace the fan even though they didn't hear the noise? Do the technicians have to physically identify a problem before they will perform the requested work? I have never had parts replaced under warranty so I'm clueless to the process.
Thanks