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Discussion Starter #1 (Edited)
Hey guys, I have a 2016 SFS 2.0T Limited with the power/smart liftgate.

The liftgate was working fine until tonight.

Suddenly the trunk won't open. I've tried pressing the rubber button, using the trunk release on the key fob and the button on the inside of the car.

The car beeps twice and stays closed

Any idea what's going on?
 

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It will shut down if it is used repeatedly and the motor gets hot, but you do not indicate that you worked it multiple times. There is a manual release located behind a small removable (think 3x3 inches) cut out on the liftgate trim that you can access from inside of the vehicle.
 

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Just checking...it's not turned off in settings? Correct?
 

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Discussion Starter #4
I'm able to manually unlatch it from the inside. The lift gate will close when I push the button, but it just won't open.

I double checked that it's not turned off in the settings.

Brought the car into the dealership and the service manager couldn't figure out why it wouldn't open. They ordered a new latch, all covered under warranty.
 

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I'm able to manually unlatch it from the inside. The lift gate will close when I push the button, but it just won't open.

I double checked that it's not turned off in the settings.

Brought the car into the dealership and the service manager couldn't figure out why it wouldn't open. They ordered a new latch, all covered under warranty.
Glad their fixing you right up...:beer:
 
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