[bob441]

Saturday Night my check engine light came on. So I brought it to Autozone Sunday morning to see what the code was. It was the P0711 code. Interesting that it relates to the transmission because I've had it at dealers at least three times in the last three years for a slipping/erratic shifting. Of course they can never duplicate the problem so nothing gets fixed. I made an appointment for this next Saturday to have the code diagnosed, hopefully once and for all fixing this three year issue. But as my luck would have it the check engine light went off this morning. Is this going to be another case of "we can't duplicate the problem" or are these codes stored in memory even after the light goes off?

 

[greysave]

The light coming on indicates a hard failure at that time. Now the light will stay on dependent upon the programming for that code. By that I mean that some may go off as soon as the problem goes away. For other codes the light may remain on until the failed tests passes X number of times or until you have X number of key cycles without that problem occurring.

The code will be stored in History, but some self clear after X number of key cycles. Others remain until manually cleared.

In GM (And I believe the codes are standardized industry wide)....

DTC P0711Transmission Fluid Temperature Sensor Performance

Within GM there are diagnostics steps to be run, but only one component involved so if we could not duplicate the concern and the code resets again we would probably replace that component as a best guess repair and hope for the best. It could be a completely different scenario with a Hyundai transmission.

 

[lttlgrnman]

I had the same problem in the past. Felt a bit of hard shifting until everything warmed up. Then a couple weeks later felt it again and had the CEL come on. After AutoZone gave me the P0711 code it went off but took it to my dealer anyway, who checked and replaced a faulty temperature sensor gauge under warranty. I think they were able to see the code in history but I also kept and showed them the printout that AutoZone gave me when they checked the code. Took them about 2 hours to do the work. Haven't had a shifting problem with it since. Hope you get your issue cleared up.

 

[bob441]

Thanks everyone, I was concerned it would disappear from memory, but it may not.
Would be nice to see if this problem finally get resolved. I'm assuming this is a warranty fix, I have 62,500 miles??

 

[SVTfocusO3]

Yeah, it is covered under 10/100. Have proof of ownership ready!

 

[bob441]

Thanks, I was hoping the 10/100 would cover it.
We will find out tomorrow of course now the engine light randomly turns off and on.
Off right now (hope it's in memory). I have the print out from Autozone with code just in case.
Proof of ownership shouldn't be a problem, have bought 5 cars from this dealer over the years. The three current ones seem like they are there at least once month. Not good when the the Service Manager knows you by first name.

 

[Adogg9626]

Had same issue with my sonata and they ended up replacing the whole tranny under the 10/100 as it failed a slew of diagnostic tests in addition to the stored code.

No warranty on Copper Top as I am second owner so I hope this doesn't crop up in the future

Oh and on 10/100 repairs you have to sign a document stating you are the orig owner. Unless things have changed I never had to present proof of that. Not like we all are carrying our SFS' CarFax around with us...

 

[bob441]

I would be shocked if they go for a new transmission. Like I said above, I've had it in at least three times over the last three years for a slipping/erratic shifting, never had a an engine light come on before this time though. In the past they could never duplicate the problem or find anything wrong.

 

[Adogg9626]

Agree it is very dependent on the dealer. I was lucky because my dealer is very thorough and went the extra mile with the diagnostic.

It was not the STD 1 or 2 page report. This was a booklet with pictures and graphs illustrating the failures. Only wish I hadn't given it all to the new owner when I sold.

 

[kiaguy1]

Thanks, I was hoping the 10/100 would cover it. ....

Don't want to be the turd in the punchbowl on this one, but do need to mention that I've read a few reports of Hyundai and KIA stealerships denying coverage under the 10/100. This trans temp sensor issue is quite common on multiple vehicles, and there are lots of threads related to it on the forums. Although I haven't kept a count, I'm certain that the great majority of the ones I've read were covered under 10/100.

Even though this will probably go ok for you, I'm just writing this so that you can have your strategy prepared in advance, if they try to deny coverage. Might be worthwhile calling Hyundai corporate in advance, and ask if they have a warranty policy on that specific repair. They'll probably not commit either way, but perhaps they will deliver happy news, so IMO it's worth a try.

 

[Adogg9626]

Valid point and well worth stating.

Easy way to fight it is that 10/100 is supposed to cover the assemblies (engine, trans, driveline) and the sensor is inside the transmission assembly

Constantly amazed at how the dealers like to interpret the warranty vs follow it as written

 

[greysave]

To help clarify the discussion of powertrain warranty covered items.....

In all likelihood there is wiring and wiring connectors inside of the transmission as well, but those may not be powertrain covered even though they are inside of the component. GM as one example does NOT cover wiring, connectors, and some sensors as powertrain. GM also covers Diesel fuel injectors as powertrain but not gasoline fuel injectors.

The manufacturers normally identify in their warranty time labor time guides what components are base warranty, powertrain, hybrid, standard emission (If applicable), select component emission (cats, PCM/ECM), and / or enhanced emission (PZEV if applicable). What is covered is covered and what is not is not, and it does not always make sense. You would think that hubs on drive axles would be powertrain but for GM they are not. Yet at one time years ago GM did cover starter motors....

The Dealer really as no say in what is covered and has no flexibility to work with. The LTG is the bible and wherever the component falls is where it falls, and that may vary by model year. Hubs for example were as I recall covered by GM in 2009. 2010 and newer...Not.

 

[SVTfocusO3]

The Hyundai parts department is the best place to see if it is covered or not. Part numbers will specify.

 

[sbr711]

Saturday Night my check engine light came on.
Ok

So I brought it to Autozone Sunday morning to see what the code was. It was the P0711 code.
Every other day DTC for ATF Temp sensor, TSB for how to repair.. Replace temp sensor with newest part (harness with sensor as assembly),, hopefully Autozone left the DTC in place for dealer tech to recover to validate claim for repair.. they erase, you can claim up and down all day there was a 0711,, dealer scan and clean memory,, sorry..

Interesting that it relates to the transmission because I've had it at dealers at least three times in the last three years for a slipping/erratic shifting. Of course they can never duplicate the problem so nothing gets fixed.
First thing done is quick test drive... followed by complete FAULT CODE SEARCH using GDS.. that'll get the tech 0.3hr pay time.. find 0711 in memory,, yee haw,, he gets another 1.5hr to replace sensor-wire assembly and refill trans with new oil (19057).. Dont forhet to tell them to reset trans adaptive learn,, and you want to see screen shot of the reset (it can be easily printed, dont let them tell you otherwise)

I made an appointment for this next Saturday to have the code diagnosed, hopefully once and for all fixing this three year issue.
Ok

But as my luck would have it the check engine light went off this morning.
As long as you or Autozone left DTC for them to find,, tell them to do complete FAULT CODE SEARCH,, that all they need to do,, find 0711 in TCM memory, and make the repair as directed by Hyundai in 15-AT-011

Is this going to be another case of "we can't duplicate the problem" or are these codes stored in memory even after the light goes off?
Codes remain in memory until manually erased via scan tool..

0711 / 0712 / 0713 is common trans temp sensor fault, see it most with Sonata, then Elantra, couple Tucson, and you adding a Santa Fe to the mix..

 

[bob441]

Update after dealer visit today:
They called me to say they need to order the transmission fluid temp sensor, not sure if it's covered under warranty or not because they could not get through to Hyundai mother-ship. If it is not covered it will cost approx. $420. I immediately got defensive and said I will do whatever it takes not to pay for this fix, especially since I've had in many times for the slipping problem that they could never figure out. Then they said that they didn't think it was safe to drive, but it will take a few days to get the part. I told them I wanted a loaner but they said they didn't have one. I ramped up my frustrations some more, and an hour later they called back and said they pulled some strings to get me a loaner. I guess Monday or Tuesday I'll know if it's covered under warranty.

 

[sbr711]

Update after dealer visit today:
They called me to say they need to order the transmission fluid temp sensor, not sure if it's covered under warranty or not because they could not get through to Hyundai mother-ship. If it is not covered it will cost approx. $420. I immediately got defensive and said I will do whatever it takes not to pay for this fix, especially since I've had in many times for the slipping problem that they could never figure out. Then they said that they didn't think it was safe to drive, but it will take a few days to get the part. I told them I wanted a loaner but they said they didn't have one. I ramped up my frustrations some more, and an hour later they called back and said they pulled some strings to get me a loaner. I guess Monday or Tuesday I'll know if it's covered under warranty.

DO NOT DO TEMP SENSOR by itself.... they need to replace the complete 46307-3Bxxx harness...

Order part ???? We keep usually 2 or 3 of the 3B650 harness, and a 3B050 (YF Turbo) on hand most of time,,, been couple times we used inventory and not have any for couple day till stock order arrive..

Safe to drive,,, drive it till cows come home..

 

[cotorassiel]

There is a TSB that MUST be followed TSB states to replaced sensor and wiring harness, do not replace Temp sensor alone, as long as warranty this is part of the power train coverage but this 10/100 only applies to the original owner and the owner of a Hyundai certified vehicle CPO, if you bought that vehicle as a used car and it was not a CPO you do not have the 10/100 and this would not be covered under warranty, your service advisor could send a prior approval (PA) request as a goodwill PA and see if it gets approved.

 

[bob441]

I am the original owner so hopefully it's all set and they follow the TSB.
Does anyone know the TSB number and know where I can get a copy?

 

[SVTfocusO3]

They know it, they followed it, don't worry.

http://www.velosterturbo.org/forum/...-s-hyundaitechinfo-oil-temp-sensor-14-010.pdf

 

[bob441]

Thanks for the PDF SVTfocus03, good to have just in case this all goes sideways.