Your dealer is incompetent. Take it to a different dealer. My dealer Hyundai of Lansing has been incredible.Still haven't got recalls completed, Dealer said parts were in 12/5/2011 scheduled appointment, sat in waiting room for an hour and was finally told "wrong" parts came in. Received phone call that parts would be in 12/22/2011, nope didn't happen, now it's 1/5/2012 date, nope no parts. Is this Hyundai or is it the dealer. Either way the confidence level is dropping daily. Should have waited for the Camry.