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2018 Santa Fe Sport Limited 2.0T AWD
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Discussion Starter #1
Hi everyone.

I've recently noticed that my drivers side leather seat is showing a 1 inch crack in the leather.

All of my Santa Fe's seats have been carefully cleaned and conditioned since day one. And all of my seats look pristine.

I'm a bit disappointed with this :(

Does anyone know if this is something that is covered by Hyundai's warranty? My Santa Fe was purchased in 2009 and only has 60,000 KM's on it.

Any thoughts/suggestions would be appreciated.

Cheers!
 

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I reslly dont think its covered but if they do let us know I have a 2007 with 44K on it and the drivers seat top side is showing wear.
 

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2018 Santa Fe Sport Limited 2.0T AWD
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Discussion Starter #3
When I go in for my oil change, I'm going to have them take a look at it.

I understand and agree with wear over time, but this crack is on the side of the seat, where there is no physical contact to produce wear. What I'm seeing is material failure.

I'll let everyone know the outcome.

Cheers!
 

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Is it ripped were the leather meets the plastic paneling in the side towards the door? Where the seat controls are?
 

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Discussion Starter #5
Is it ripped were the leather meets the plastic paneling in the side towards the door? Where the seat controls are?
Hi Bobbyg9. It's not ripped "yet", but it's located right in between/middle of the side of the cushion, you can see a cracked area where it's showing some fray.

I'll try and take a pic tomorrow and will post it here.

Cheers!
 

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yes but his is out of warranty. I checked when I went in to Hyundai and they wanted $1500 to replace the entire seat cushion includes labor, it appears they just dont replace the cushion cover. I checked on line and most other Hyundai dealers offer the same entire cushion for $1000 less labor. anyone know a good car upholster in the chicago area??
 

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I haven't looked at the warranty, though, to see whether the upholstery is part of the 5/100km warranty. Things like the electronics were running something on the order of 3/30 if I recall correctly, so there are some exceptions.
 

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I haven't looked at the warranty, though, to see whether the upholstery is part of the 5/100km warranty. Things like the electronics were running something on the order of 3/30 if I recall correctly, so there are some exceptions.
Seats are covered to 100,000km. Only issue I had was when it was cracking the second time, they tried to say they had already fixed it under warranty once and would not do it again.. a bit of calm arguing on my side and they sent the seat to a local upholsterer who bolstered the side of the seat to be stronger and he recovered it.. no issues since.
Dealer called it a "good will" repair
 

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Geez .. no such thing as 'we only do it once under warranty', but glad that the dealer did the right thing, regardless. Good to hear the seats are part of the 100km (60k mile) warranty.
 

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Dealer called it a "good will" repair
Dealers have a lot of sway with a good will item, which is still covered by HMA.

This is yet another reason why I always smile when I read about a person "going in with both barrels loaded, giving them a piece of my mind and then going straight down to the BBB".
 

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How bad was it? Wonder if they will replace mine but its only minor cracking...
There were several small cracks on the side of the seat. Noticed them when cleaning the seats. I pointed them out and they fixed the issue.
 
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