QUOTE (keyoshi @ Aug 4 2010, 08:21 PM) index.php?act=findpost&pid=347026
I have been having this same problem since few years back. The door handles (all 4) started to melt away around 4 years ago. Initially I thought it was due to oil from the mechanics who serviced my car but I later realized that they are actually the plastic melting away. I replaced all 4 handles around 2 years ago. But soon after that I realized all other plastic/vinyl interiors of my cars have also started to melt. The current status is such that the entire dashboard and the sideboards are sticky, with the middle portion that houses the radio player and aircon outlet melting away quite badly such that my nails get stained very easily (almost every day when I fiddle with the controls).
After the recent brouhaha about plasticizer contamination in air and dioxin (a carcinogen / cancer causing agent) released by plastics etc... I started to get very worried about the amount of toxic chemicals that could have been released into my car and henced being breathed in by me and my baby so I made a complaint to Hyundai customer service. They reluctantly sent 2 personnel over to take some photos of the affected parts and asked me some questions. The customer service officer then told me that she is agreeable that it's the quality and it cannot be due to any mishandling by me. But after taking more than a month to "investigate", they came back today saying that my claim is rejected and that the plastic melting was "probably" caused by the application of chemicals such as polisher on the vinyl surface without any scientific proof.
I am totally not satisfied with such a claim because I am a lady driver who knows nothing about car maintenance, much less to polish my car. I also own other cars before this and I have been handling my Getz the same way I did with other cars, same goes with my husband car but this never happened before. Even my 8 year old kancil prior to this car and my hubby's ex proton wira which was >10 yr old then and his current Honda Civic which is 5 year old do not have this problem!
To be honest, I do not wish to own this car any longer and am now looking at changing to another car because I am gravely concerned about my health and also the health of those around me. Who knows how much plasticizer or dioxin or whatever chemicals have I been breathing in in the last 6 over years!?
Hi! I'm also from Malaysia and I own a Hyundai Getz 1.3 from 2004 Dec, first hand owner. It was a fully imported one from Korea, and I suppose yours is too.
I have been having this same problem since few years back. The door handles (all 4) started to melt away around 4 years ago. Initially I thought it was due to oil from the mechanics who serviced my car but I later realized that they are actually the plastic melting away. I replaced all 4 handles around 2 years ago. But soon after that I realized all other plastic/vinyl interiors of my cars have also started to melt. The current status is such that the entire dashboard and the sideboards are sticky, with the middle portion that houses the radio player and aircon outlet melting away quite badly such that my nails get stained very easily (almost every day when I fiddle with the controls).
After the recent brouhaha about plasticizer contamination in air and dioxin (a carcinogen / cancer causing agent) released by plastics etc... I started to get very worried about the amount of toxic chemicals that could have been released into my car and henced being breathed in by me and my baby so I made a complaint to Hyundai customer service. They reluctantly sent 2 personnel over to take some photos of the affected parts and asked me some questions. The customer service officer then told me that she is agreeable that it's the quality and it cannot be due to any mishandling by me. But after taking more than a month to "investigate", they came back today saying that my claim is rejected and that the plastic melting was "probably" caused by the application of chemicals such as polisher on the vinyl surface without any scientific proof.
I am totally not satisfied with such a claim because I am a lady driver who knows nothing about car maintenance, much less to polish my car. I also own other cars before this and I have been handling my Getz the same way I did with other cars, same goes with my husband car but this never happened before. Even my 8 year old kancil prior to this car and my hubby's ex proton wira which was >10 yr old then and his current Honda Civic which is 5 year old do not have this problem!
To be honest, I do not wish to own this car any longer and am now looking at changing to another car because I am gravely concerned about my health and also the health of those around me. Who knows how much plasticizer or dioxin or whatever chemicals have I been breathing in in the last 6 over years!?
