2019 Santa Fe SE (Earthy Bronze) with factory trailer hitch.
As an owner/Driver of 2 Toyotas, I can say they are fairly reliable. My gripe with them is the horrible clearcoats they used. On the red 06 Toyota pick-up, the headlights also have this clearcoat. It turns yellow and deteriorates. I can chip it of the body with my fingers. Absolutely dreadful. But my black Corolla (08) doesn't have the issue on the headlights, but the body has the same crappy clearcoat.I think with any brand you'll find a certain number of people who swear they are unhappy and won't buy again. From the reports I've seen Toyotas are still very reliable but a growing number of industry reviews are increasingly critical of some of Toyotas products as now lagging the competition in a number of areas - such as power trains where their na engines don't make good power until high in the rpm range and the result is increased nvh.