NOTICE: Beginning December 20, 2013, access to Hyundai Service Information on this site will require a paid subscription. Registration and pricing information will be available at that time.
Logged into the site this morning to look something up and got a notice saying that beginning 20 December is will become a paid subscription website and pricing information will be available at the time.
Just wanted to let as many people know as possible.
Someone (posted here last summer the first time) has pulled all the content from that site and put it into stand-alone ZIP archives. Excellent resource, allowing you to have all the content locally on your own computer. See here: Dev-Host - The Ultimate Free File Hosting / File Sharing Service
I use this site all the time and just got the bad news. Starting Dec 20, 2013 its becoming a paid subscription site. Too Bad. Hopefully its not too expensive.
The global "service way" website, the equivalent for Europe, is already using paid registration. You can choose to buy a 24h access.
I don't mind if we pay and we can access more up-to-date firmware updates, install instructions, TSBs... These are always out-of-date on the USA website.
Until Dec.20 you can download the content using HtTrack website downloader and some tweaking with cookies and such.
I don't work on my own car, but I like the extra detail that is missing in the owner's manual, and I have checked for TSBs a few times. I wish TSBs would stay public. On my first service visit, they performed one and it wasn't on the service receipt. If there's no free access to TSBs, I'll have to start asking every visit what they did, and why.
I think this change is unfortunate too, but it is relatively rare in the car business to offer service information like Hyundai has been doing for free. Dealers hate this - it cuts into their business. So this takeaway is returning Hyundai more to the status quo for the industry in general.
It will be interesting what they charge - I suspect it will be prohibitively expensive for the average, one-Hyundai garage, need it now and then, DIY'er.
Personally, I like Honda's model the best - publish a comprehensive, paper, readily-available, DIY, OEM service manual and charge a reasonable cost. I paid $55 for one for my Pilot and it is 3" thick and extremely comprehensive - much higher quality than anything I've seen from Hyundai. I don't mind paying for something like this.
Unless this fee is very, very reasonable this move will make me rethink buying another Hyundai ...
It's kind of a shame since they somewhat force you to go to dubious russian websites go get information.
Let's see how much they want to charge and then decide.
I think only the ETM uses the obsolete Adobe SVG standard which is a pretty esoteric document for the common DIY'er. AFAIK, the standard service manual is readable without anything special, although it is sensitive to browser versions.
Looks like they just switched it. Was in the middle of making pdfs and the documents were no longer available. Tried registering for the new site and the rates appear to be:
$20 for 1 week
$60 for 1 month
$300 for 1 year
Fill your printer with ink and paper. Buy a weeks worth and print a Shop manual and ETM. I did mine that way and stuck it all in document protectors and binders. That's still less than you would pay for such a manual. Mine has paid for itself several times over.
They should still have a place where the consumer can look up the TSB's, as I should be the one that decides if I need the update, repair or replacement. I sure don't trust that Hyundai will inform me when my cars should have something fixed or upgraded.
Says you need IE8 for it to work. I have IE9 32 bit currently on my Win 7 PRO 64 bit OS and it will not load after I put in my username and password. Downloaded IE 8 32 bit and it will not load on my Win 7 64 bit OS. Downloaded IE 8 64 bit and it will not load on my OS. I had just got the IE 9 32 bit to work with the Hyundai site a month or so ago on this computer.
Back to the XP machine with IE8 and 32 bit. It didn't like my old account. So I set up a new one and logged in. There I have to choose a payment and service option. If I don't then it won't let me do anything and gives me the boot back to the log in screen.
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