Please see my other post “Where Is My Car? Can Anybody Help” As an update to that post I would like to thank everyone for all the suggestions I received about finding my 2010 Santa Fe. Unfortunately none of these worked. It has now been 12 weeks and no car.
It’s too bad that like many other forums that have someone who can help answer some questions that there is no one from Hyundai that reads or monitors this forum. It sure would be helpful to actually have someone from the manufacture to help with many of the issues posted here.
After 12 weeks of frustration I thought I would try and write a letter (or multiple letters) to try and get some help. I really don’t want to send these to a generic address where it would most likely get tossed in a pile. I was wondering if anybody had direct knowledge of where I could send these letters and to whom? Maybe there is someone at Corporate Hyundai that can help.
As a side note I have called Hyundai’s customer relations twice (even have a case #) and must say that both times the representatives I spoke with where extremely friendly and helpful. The problem is that they can only do so much.
Thanks
It’s too bad that like many other forums that have someone who can help answer some questions that there is no one from Hyundai that reads or monitors this forum. It sure would be helpful to actually have someone from the manufacture to help with many of the issues posted here.
After 12 weeks of frustration I thought I would try and write a letter (or multiple letters) to try and get some help. I really don’t want to send these to a generic address where it would most likely get tossed in a pile. I was wondering if anybody had direct knowledge of where I could send these letters and to whom? Maybe there is someone at Corporate Hyundai that can help.
As a side note I have called Hyundai’s customer relations twice (even have a case #) and must say that both times the representatives I spoke with where extremely friendly and helpful. The problem is that they can only do so much.
Thanks