Did they just change the oil or change the grade of oil?Check my post's on the crunch-it's a long saga but in the end got them to change the gear box oil and it's much much better just the occasional crunch now I can live with.
They call it a characteristic don't believe them
Yep, doing exactly what you do, but it take about 4-5 attempts to get reverse, as for 1-2 gear change, no matter how i or my wife drives it crunches.:frown:Yea I had similar issues. But I found out that changing gears smoothly and slowly solved the issue.
Don't wrench the gear stick into reverse. Especially on cold starts and when you've been driving forwards. Make sure you're stationary an in neutral, depress the clutch then slowly put it into reverse. If it doesn't work, neutral again, depress clutch and try again. It should work. Next service I'm getting them to replace the gearbox fluid just out of peace of mind.
1st to 2nd is no issue as I change gears slowly and it clicks in lovely. Best gearbox out of any car I've used.
Well said steve67
I tried all sorts of driving styles, never thought as much about driving around problems with a car in my life,still had the problem.
But it's important to say the problem is the car like many I have driven a lot averaging 40000 miles per year for 30 years and never never
had so many silly problems with a car-I hope it's sorted now but not confident.
We all feel that the 5 year warranty is great but give me a 12 or 36 month warranty with no problems any time, other car manufacturers manage it.
Last company car I had did not present any problems for 84000 miles and it was sorted in 20 mins.