Hey Jason, as you see above I have the same issue. Where did you get your information in the above post?Jason,
1.) Have the service dept. print out the service record for your visit when you complained about your DCT (hopefully they included that in their comments).
2.) Then have them print out any maintenance service record for the Tuscon, like an oil change. Any will do.
3.) Lastly, have the sales dept. print out the trade in document, which will show what the trade in amount was and how much from your loan was transferred to your new car. They printed this out for me, it was only one piece of paper.
Then scan/upload it to the DCT Hyundai site.
In my case, the guys at the dealership were totally cool about it.
The guy in the service dept. printed out the first two records, then he took me over to the salesmen and they printed out the last one. They were all totally on board with what I was doing.
Of course, they better be - I’ve bought 3 vehicles from them.