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Discussion Starter · #1 ·
So I have a 2013 Elantra Limited with the Nav system installed. I am running to an issue that I can't seem to figure out how to fix. I have tried with my iPhone and as well as other Android phones, when someone calls me, the name does not appear on my screen. For some reason it adds a +1 in front of the number so if the number calling is 732-555-555 and it's listed under John, it'll come up +17325555555 and not the name. I even tried putting the +1 in the contact in my phone. I have called tech support and it says it's a compatibility issue with the iPhone with iOS 7, but it was happening with iOS 6 and as well as Android Phones. I have AT&T if that helps the situation
 

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Discussion Starter · #3 ·
Yea I tried calling tech support and they said it was a known issue. What year make and model is your car? I have tried a 4s as well running iOS 7 and as well as Android Devices and it still doesn't work. Could I have a bum unit?
 

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Discussion Starter · #12 ·
And it is weird, when I go to my address book it has the correct names. It seems to be a weird glitch and only when iPhone people call me. Because as you may know there are three white boxes, the first one says the name of my phone, ones blank that displays the number when I get a call then the last one is a timer. When I get a call from an android phone the name of my phone goes away and the band of the caller comes up, the number is still messed up but thats ok because the name comes up. But when I get a call from an iPhone, the name of my phone doesn't go away and just shows the messed up number.
 
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