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I just recent purchased a 2015 Hyundai Sonata Hybrid. Every time I try to connect my phone to the bluetooth, it tells me it can't connect to the old owners phone. It gives me no option to clear that phone. I've tried plugging a USB and it said media error. I am basically unable to do anything other than listen to the radio. Can someone please help? I have tried the reset button at the top left corner, no success. I need help!
 

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Have you disconnected the 12 volt battery in the trunk and let it sit for a while yet?
 
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