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Discussion Starter #1
Ok- I know I shouldn't have gone through it but, it was close to home and I was exhausted. I went through a tunnel car wash in which a conveyor escorts your car while you are in neutral.

Well, my car shoots off the track into equipment. I'm told I hit the gas, stomped the break and even "sub-consciously" drove the car off the tracks. It's made the nightly news on several stations in Little Rock, Arkansas. I've been told it can never happen and it's my fault. Of course, the carwash isn't going to pay for damage-they never do in hopes you will go away. Any internet search clearly shows this happens.

Upon the stations airing the story last night, the phones have lit up with smaller cars having the same issue. A 2013 BMW had $4,000 in damage. The interesting part of the story is another 2013 Elantra had the same problem- shooting off the track. This time there were multiple witnesses in the car that could back up the drivers story.

Unfortunately, the carwash claims the tapes are erased and there are no cameras in the bay, yeah right.

Has anyone seen any similar issues? I've got a lawyer with case precedent on my side but just want to see what you guys might have seen.
 

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Another testimonial to stay out of automatic car washes. It's the Law of Averages at work, here. You've enlisted the services of a mouthpiece. Let him/her do your talking for you. That's what they are paid to do. And a lot of them do it quite nicely. I'll wager this gets settled out of court. That's the smart move. Maybe not the most financially rewarding, but the quickest solution to receiving remuneration. For both you and the attorney.

I've always said that "one's ability to be acquitted of a crime is directly proportionate to the amount of legal representation they can afford." To wit: O.J. Simpson & The Dream Team vs. The State of California, Marsha Clark, and Christopher Darden. Hard to argue that logic. ;)
 

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Sounds like a class action lawsuit in the making.
 

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The only cars I ever take through automatic tunnel washes are rentals. I hope this works out for you!
 

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Crazy, I don't think anyone has mentioned this before. I would expect the car wash place to have insurance and to just cover the damage.

Sent from AutoGuide.com App
 

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You've "got a lawyer with case precedent on your side" for a reported $250 in damages??? wtf

I really like their sign that they are not responsible, in particular for 'vehicles 7 years or older, or with more than 100,000 miles".

Implies that their equipment puts at risk a car with that age/mileage of a vehicle
 

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Discussion Starter #7
You've "got a lawyer with case precedent on your side" for a reported $250 in damages??? wtf

I really like their sign that they are not responsible, in particular for 'vehicles 7 years or older, or with more than 100,000 miles".

Implies that their equipment puts at risk a car with that age/mileage of a vehicle
Yes, only $250.00 in damages. It did $500.00 in damages to the car behind. Another $500.00 in damages to another Elantra and $4,000.00 to a BMW. That's just what was reported in the last 90 days. Who knows who simply didn't report it. We were all called liars while the carwash was judge and jury deciding their own facts.

The carwash even claimed I was not due a refund, a discount or apology because technically I got my car washed. That was the last straw. The lawyer has represented me for FREE for the sure principal against this car wash owner.

Televisions and newspapers are now receiving complaints against his other locations as well.
 

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This is beginning to show real potential to have the makings of a "Made for Television" movie on The Lifetime Channel. I'm sure my wife will be watching. :lurk:
 

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I thought they told you to put the vehicle in neutral and then the the conveyor's wheel catch engages the rear wheel from behind to push the car through the wash.

So, were the warning signs and directions illuminated or did an attendant inform you of these requirements? At a couple of these in our area the warning's flash and your told what to do.

I picture or video can be worth a thousand words, but I'd take a buddies car to get them...:D
 

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I thought they told you to put the vehicle in neutral and then the the conveyor's wheel catch engages the rear wheel from behind to push the car through the wash.

So, were the warning signs and directions illuminated or did an attendant inform you of these requirements? At a couple of these in our area the warning's flash and your told what to do.

I picture or video can be worth a thousand words, but I'd take a buddies car to get them...:D
I think Mailbox is saying everything was the way it was supposed to be, car was in neutral, the carwash roller coaster linkage was pulling the Elantra along. He was just saying that the carwash owner was saying he put the car in gear and drove it off, etc.
 

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Has anyone seen any similar issues? I've got a lawyer with case precedent on my side but just want to see what you guys might have seen.
Only instance I can think of is where some guy and girl are messing around in the car during the carwash and while "playing" knock the car into gear.
 

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Only instance I can think of is where some guy and girl are messing around in the car during the carwash and while "playing" knock the car into gear.
Can I get a definitive answer on the term, "messing around?"

The wife takes her Tucson to the auto wash, much to my dismay. But, it's her car, her paint, her decision, her potential problem. But in all cases, the car is left in neutral while the gizmo guides it down the track. And, there are the lighted progress displays along the way to keep her entertained. And the final display alerts her to drive off. Simple, really. But the potential for scratches, paint swirls, and damage to add-on accessories (rear spoiler, sunroof deflector, etc.) from those flopping "Sham-Wow" thingee's scare the You-Know-What out of me. Ingrid ain't going there. I'll drive a dirty vehicle before I subject her to this.
 

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No automatic washes for mine, only hand washing and hand drying. No one (or no thing) loves my car like me.
Ditto! I love mine more than you love yours! Of course, that's subjective and open to good-natured debate! :thumbsup:
 

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Sorry Rich, that might be something more apropos for the Penthouse Forum, lol.
I went to a small midwestern college and never thought I'd be writing this forum, but the other day I went into this tunnel car wash and to say I was satisfied would be ............:eek:
 

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John, did you get the hot wax application, too? :blush:
 

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Alright, boys. Let's scale it back a bit. I enjoy a chuckle as much as the next guy but this is a family forum, after all. ;)
 

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:thumbsup: Sir. Apologies.
 
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