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Discussion Starter · #1 ·
Hi - I bought the appearance package (external discoloration and internal seats etc) for $ 899 and extended warranty for $1400 with $100 deductible for 2014 Santa Fe from the Hyundai dealer. In talking with some colleagues at work they recommended canceling this.

My question is it worth to get this especially the appearance package since I have a young kid.

Is it possible to cancel both this and in how much time and what is the cancellation fee.

Thanks
 

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Hi - I bought the appearance package (external discoloration and internal seats etc) for $ 899 and extended warranty for $1400 with $100 deductible for 2014 Santa Fe from the Hyundai dealer. In talking with some colleagues at work they recommended canceling this.

My question is it worth to get this especially the appearance package since I have a young kid.

Is it possible to cancel both this and in how much time and what is the cancellation fee.

Thanks
Oh man...you got taken to the bank!! CANCEL!!! That stuff is a load of bull and where they make their real dough! External discolouration??? Puleeze! Most waxes have UV inhibitors these days, as do protectants for plastic and leather. Take a bit of time to wax your car every now and then, and you're good to go. And I wonder what the fine print describes as "discolouration"....good luck claiming anything. Interior..if you have cloth, buy a couple of cans of scotch guard from local store and spray yourself.
 

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I bought the warranty and interior protection package and ended up getting my money back after doing research and realizing it wasn't worth it. There should be a statement in your warranty purchase documentation that says how much time you have to get a refund...I was able to, but I went back within 30 days of its purchase I believe.
 

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Never never never buy any kind of extended warranty or dealer extras! Even when you think it's a good deal, don't buy it. ESPECIALLY when you think it's a good deal, don't buy into it. Cuz the second you think the dealer is making sense about something, you've just surprised even him.

When going through the finance paperwork after finishing up with our salesman, the finance person went into a very passionate and detailed spiel about how great undercoating was, and how almost magical, the little rust device was...and even had a chart on how much more our car would be worth in 7 years if we went with it...for the low low price of $900.00...plus shop fees, "of course". Usually, when dealing with any car dealer, the first thing I'll tell them is I won't under any circumstances buy anything even partially resembling an extended warranty. Even if it shares only a few letters in the words, "extended warranty", I won't buy it. This tends to move the conversation along much more efficiently and effectively.
 

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Do you think anyone is going to cover or insure what a young child can do to the interior of any car? I'd love to see the claim form, better yet the denial letter.

Take the $2299.00, bank it for repairs/brake jobs/maintenance and whats left is your next down payment.

You can probably find the finance manager at the casino or buying rounds.:D
 

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I think it would be entertaining to find out what the price tag would be if one were to buy all the additional items sold by the dealer.

When I bought my SFS the finance guy pitched the extras and it sounds like that's been the experience of others, but my guy limited his selling to the extended warranty. I'm a trained sales guy myself and have to give the finance guy some credit as he was a decent pitchman. My wife was with me and on the ride home told me we should have bought the extended warranty. Yeah as if I liked the finance guy so much that I want to help out with his boat payments. I never buy the warranty extension on anything - amazed how many retailers try to sell it to you on even low cost items now.
 

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Never never never buy any kind of extended warranty or dealer extras! Even when you think it's a good deal, don't buy it. ESPECIALLY when you think it's a good deal, don't buy into it. Cuz the second you think the dealer is making sense about something, you've just surprised even him.

When going through the finance paperwork after finishing up with our salesman, the finance person went into a very passionate and detailed spiel about how great undercoating was, and how almost magical, the little rust device was...and even had a chart on how much more our car would be worth in 7 years if we went with it...for the low low price of $900.00...plus shop fees, "of course". Usually, when dealing with any car dealer, the first thing I'll tell them is I won't under any circumstances buy anything even partially resembling an extended warranty. Even if it shares only a few letters in the words, "extended warranty", I won't buy it. This tends to move the conversation along much more efficiently and effectively.
All kinds of misinformation in this post. As they say, NEVER is a very long time. There are many situations in which the purchase of a factory extended warranty makes good sense. For example, a refundable extended warranty can help an owner to sell a fully protected used vehicle AND,if the purchaser does not want to pay the expense associated with a warranted vehicle, the owner can reclaim his expense. Win-win, not lose-lose as the poster claims ALWAYS accompanies extended warranties. As always, specific circumstances determine specific remedies. One size does NOT fit all - never has, never will.
 

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Discussion Starter · #9 ·
Thanks for all the comments. I was able to cancel the extended warranty but not the appearance package as this xizlon package was applied to the vehicle. I guess I am stuck with the appearance package.
 

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Thanks for all the comments. I was able to cancel the extended warranty but not the appearance package as this xizlon package was applied to the vehicle. I guess I am stuck with the appearance package.
Worst part is you can buy Xzilon for $30 to $40 and apply it yourself, if you believe in that :(
 

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here in canada I went with the extended warranty cause we put lots of miles on our vehicles and we get hosed with huge costs....found that out with another vehicle....everything else I don't buy....i will research the warranty a bit more as I'm within my 30 day window...but past experience with new design vehicles is get as much warranty as you can.
 

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...past experience with new design vehicles is get as much warranty as you can.
I would refine this a bit. Ideally, you want your vehicle fully covered (bumper-to-bumper) under FACTORY warranty for as long as you intend to own it. Certainly, you MUST have it covered for the duration of the financing period. Otherwise, you could be looking at still owing payments on a vehicle that otherwise would not be worth the money to perform a major repair (think engine replacement). NOT GOOD!

IF you intend to eventually sell the vehicle to a private party rather than trade it in, you want to secure a REFUNDABLE, TRANSFERABLE extended FACTORY warranty to cover at least a year or two for the new owner. Note: FACTORY extended warranties are generally available for purchase at any time during the vehicle's original factory warranty period, so you generally have at least 4 years to decide. NEVER finance a full-price extended warranty at a non-zero interest rate. If the dealer is discounting the warranty, run the numbers to determine if pay/finance now is better than buy later (remember to factor in inflation over the warranty term. The extended warranty will allow you to charge top dollar for the used vehicle since the new owner is assured any problems at all will be handled cheerfully and free of charge by the dealer of his choice. If your buyer demands you sell the vehicle for a lower price WITHOUT warranty coverage, you simply redeem the remaining warranty for cash and the buyer takes his chances. As long as the warranty redemption is greater than or equal to the price reduction, you have lost NOTHING.

IF you intend to trade in the vehicle, simply ensure your FACTORY warranty (original and extended) covers the full term of your ownership.

Pre-paid maintenance programs are horses of a different color, and a different calculus must be employed to determine their value.
 

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Williakz makes some convincing points, just like everybody's dealer likely did when working out our own deals. However, I still don't like extended warranties. I've heard too many bad stories about loopholes and repairs that never added up to the cost of the extension. Personally, for me, the fine print on these things is just way too tricky for me to have any confidence in them.

What I do instead, is set up a monthly payment into a savings account for vehicle repairs. I put about 50 bucks a month into it. It doesn't take long to rack up a nice sum, believe me. And that way, I control what's covered or not, without any worry about loopholes or what's just wear-and-tear. For my last vehicle, once its warranty ran out, I barely had to dip into my account at all, to the time I sold it.

My father-in-law told me once, that if you've ever bought a car so poorly built that you've saved money with an extended warranty, you bought the wrong car. I don't know if that's right or not, but his belief in it has always stuck with me. But I put money aside every month just in case, anyway. I do the same thing with vacations. You'd be surprised how quickly you can save for a cruise when you're a determined money saver.
 

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...I still don't like extended warranties. I've heard too many bad stories about loopholes and repairs that never added up to the cost of the extension. Personally, for me, the fine print on these things is just way too tricky for me to have any confidence in them.
+1

What I do instead, is set up a monthly payment into a savings account for vehicle repairs. I put about 50 bucks a month into it.
Also referred to as self insured.

My father-in-law told me once, that if you've ever bought a car so poorly built that you've saved money with an extended warranty, you bought the wrong car.
Interesting thought. I'll have to remember that the next time I buy a new car and the Finance Manager is trying to push an extended warranty on me. I can wait to see his face after I tell him this. :)
John
 

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Interesting thought. I'll have to remember that the next time I buy a new car and the Finance Manager is trying to push an extended warranty on me. I can wait to see his face after I tell him this. :)
John
+1 - I like that quote.
 

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This discussion is a good example of why I say I don't speak "Canadian."

In the USA, extended warranties issued by the FACTORY are, WITHOUT EXCEPTION:

1) available for purchase from any USA dealer at prices negotiable by that dealer,
2) valid for service at any dealer, anywhere, anytime in the USA,
3) available for purchase at ANY TIME during the original warranty period,
4) transferable from one owner to the next (i.e. goes with the vehicle).

There is NO "fine print" to pore over or future screwing of the purchaser possible since these warranties are issued by the FACTORY and replicate exactly the terms and conditions of the original FACTORY warranty. The ONLY dealer variable is the price at which the extended warranty will be sold to the vehicle owner. I do NOT attempt to address 3rd party warranties, dealer warranties other than those extending the original warranty, or anything sold by ANYONE who routinely says "zed."
 
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