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I just tried playing Amazon music thru CarPlay on our 2016 Sonata Ltd. with Ultimate Package and it is still working fine. I am running the latest iOS 13.2.2 release on an iPhone 6s.

What exactly is your issue? Did it work at one time and now doesn't? Tried a new lightning cable / different phone?
 

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Many vehicles do not like aftermarket I-Phone cables. The first step would be to try a genuine Apple cable and if that is what is currently being used try a spare. We have seen many instances where a cable will charge but not pass data or vice versa as they start to fail.
 

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Dumb question, but:
Is your app (Amazon music) allowed to use your Cellular data?
I had forgotten that I had turned mine off for iHeart Radio , so it only worked on Wi-Fi.
Oops.
 

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Discussion Starter #5
Many vehicles do not like aftermarket I-Phone cables. The first step would be to try a genuine Apple cable and if that is what is currently being used try a spare. We have seen many instances where a cable will charge but not pass data or vice versa as they start to fail.
I tried another cord and that seem to work. The one I was using was an I-phone product though. The replacement cord is not. Go figure.
 
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