[mjrobin]

I had the automatic transmission changed out on my 2009 Santa Fe at ~43K km due to a whinging-buzzing noise coming from under the hood when stopped in 'D' or 'R' (like at at stop light or stop sign). After the new transmission was in place the noise resumed after a quiet 2.5K kms. I've driven it for another 11K kms at Hyundai's request 'to see if the noise will go away'. Today, the second replacement transmission was ordered for replacement in a week or two.

Can anyone beat that?

Know where I can get a car wrap that advertises that 'Hyundai's are lemons'?

 

[Haith]

I really do understand your frustration.

BUT at least they are trying. From my own experiences with other brands, and the trouble I had getting minor things done under warranty, I only imagine the head-banging I would have had to do if something major happened. From reviewing posts, tranny problems in 09 are rare. Maybe they jumped the gun in replacing it the first time, and the issue is something other than the tranny.

Regardless...good luck!

 

[lovemysantafe]

You should consider yourself lucky that Hyundai has been so willing to replace your transmission. We had to fight tooth and nail to get Acura to honor a TSB for the wipers on my dad's RL and that's a $50,000 car sold under a premium luxury name. I had great luck with Hyundai honoring repairs back in the day when my car actually had a warranty so I'll keep my fingers crossed that this does the trick for you! :thumbsup:

 

[mjrobin]

Insanity is doing the same thing over and over and expecting a different outcome.

 

[Don67]

QUOTE (mjrobin @ Sep 11 2010, 08:57 PM) index.php?act=findpost&pid=355760

Insanity is doing the same thing over and over and expecting a different outcome.

I hear your frustration, but it's not like you're going in for your fourth transmission after the first three blew up and left you stranded. You are going back for a second attempt to resolve a mystery noise, something which almost everybody encounters at some point. And to be fair, Hyundai is not shirking its responsibilities... they are spending thousands of dollars trying to make things right.

Good luck and let us know how you make out.

 

[trucker]

I bet mjrobin is getting some action because he has a responsible dealer. Not because Hyundai is spending thousands of dollars to make things right. I've been through it all. Their customer service is the worst.

2nd or 4th or 10th transmission. All equally unacceptable.

 

[canderson]

QUOTE (trucker @ Sep 12 2010, 05:29 PM) index.php?act=findpost&pid=355909

Their customer service is the worst.

Still seems like the worst of it is north of the 49th parallel. Local owners here in Colorado seem to have no real gripes with the service we've been getting from Hyundai dealers. Have heard the same from friends with Hyundais in SoCal, Long Island and other spots around the U.S.

 

[murraycod]

QUOTE (mjrobin @ Sep 10 2010, 10:46 PM) index.php?act=findpost&pid=355600

Know where I can get a car wrap that advertises that 'Hyundai's are lemons'?

You have been unlucky. Plenty of SF's on the road without that problem.

As others have said, be grateful that Hyundai are trying to fix the problem.

Commiserations and I hope that third time you are lucky.

 

[Don67]

QUOTE (trucker @ Sep 12 2010, 08:29 PM) index.php?act=findpost&pid=355909

I bet mjrobin is getting some action because he has a responsible dealer. Not because Hyundai is spending thousands of dollars to make things right.

Bet all you want. The dealer is not the one paying for the repair.

 

[trucker]

QUOTE

Bet all you want. The dealer is not the one paying for the repair.

Believe me, I'll win the bet. Maybe some of you can remember that I bought a lemon. Many problems. Hyundai did nothing. I repeat: Company Customer service sucks!
Luckily, my dealer got involved and in the end I got a new vehicle. Sure, the company paid the bill, but only because the dealer stepped in and insisted.

QUOTE

Still seems like the worst of it is north of the 49th parallel. Local owners here in Colorado seem to have no real gripes with the service we've been getting from Hyundai dealers. Have heard the same from friends with Hyundais in SoCal, Long Island and other spots around the U.S.

You said it. Hyundai dealers.

:grin:

 

[mjrobin]

I've had the SECOND replacement transmission installed in my Santa Fe and it has returned to its buttery-smooth and quiet demeanour, just like it was when it was new and like it was when the first replacement was made and up to 2K-kms into that evolution when it all went downhill again.

Anyone out there making book on the outcome of this one?