I have had my Tucson for 7 months now. My cell phone is a Motorola G6 Play. About every second or third call that I make, the Bluetooth system goes into private mode. In my configuration the private mode is not activated. I have been to the dealership with this problem and I was told by the mecanic that there may be a uncompatibility between the phone and the Bluetooth system. I find that hard to beleive. I use a vocal command and I can see on the display the number that is being dialed along with the name of the person . Sometimes I get the connection, other times I get private mode and I often loose the call. My phone worked perfectely with my previous vehicule (Dodge Journey) . A very frustrating situation.