I use my vehicle in a short driving spurt sense normally, only 3 to 5 miles per use typically as I do errands at college; however, I went hiking one weekend like I might normally (a 22 mile drive back to my parking location at night) where I then locked up my vehicle and had no notification from my app of any systems still being on to drain the battery. I came back to my vehicle which had been sitting outdoors with no tree cover above it over 4 days (meaning the solar roof should have charged the traction and accessory battery to full over that period of time) and neither my key fob nor my phone worked for unlocking or communicating with the car. It was dead enough to not have the security light flashing on the dashboard.
Ended up calling roadside assistance where we attempted to remove the plastic cover on the door handle to reveal the mechanical key hole. Even while following the owners manual, the plastic cover would not come off. Even wedged a knife in the gap and it would not budge. The roadside assistance even said that it should be easy to take off which it never did come off (will talk to dealer about that at next service).
Eventually had to wedge and pump the door open and open using a handle wire. As soon as I got into the car, I pressed the 12volt to traction battery self jump button and the car started up like it normally would if it needed a self jump. It has been a few weeks and I haven't had the same issue, so I have no idea if I will randomly have that happen again. The solar roof should in theory, prevent that from ever happening, so it was very disappointing to have that happen with no explanation from Hyundai Customer Care at the time. Wondering if anyone has the same issues.
Reference info:
Car was purchased July 31st, 2020
Had less than 1k miles on it at the time of the incident
one other time I remember the solar panel not being on in the past when the car was parked outside for 5 hours.
Even if the solar panel wasn't on, a car battery shouldn't die in 4 days, especially this new. (could be related to the new technology of the 12volt lithium ion accessory battery and its implementation.
Weather was mild
Cloud cover was very limited
Ended up calling roadside assistance where we attempted to remove the plastic cover on the door handle to reveal the mechanical key hole. Even while following the owners manual, the plastic cover would not come off. Even wedged a knife in the gap and it would not budge. The roadside assistance even said that it should be easy to take off which it never did come off (will talk to dealer about that at next service).
Eventually had to wedge and pump the door open and open using a handle wire. As soon as I got into the car, I pressed the 12volt to traction battery self jump button and the car started up like it normally would if it needed a self jump. It has been a few weeks and I haven't had the same issue, so I have no idea if I will randomly have that happen again. The solar roof should in theory, prevent that from ever happening, so it was very disappointing to have that happen with no explanation from Hyundai Customer Care at the time. Wondering if anyone has the same issues.
Reference info:
Car was purchased July 31st, 2020
Had less than 1k miles on it at the time of the incident
one other time I remember the solar panel not being on in the past when the car was parked outside for 5 hours.
Even if the solar panel wasn't on, a car battery shouldn't die in 4 days, especially this new. (could be related to the new technology of the 12volt lithium ion accessory battery and its implementation.
Weather was mild
Cloud cover was very limited