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2020 Santa Fe Limited 2.0T Awd
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Try checking to see if the amp is connected properly. I believe it is under the passenger's seat. When I first test drove the SF, I wasn't all that impressed. With subsequent test drives I grew to like the system. My last vehicle had a pretty nice system with punchy bass. I don't find that the SF is lacking too much. I really like the sound system. I don't even have the bass all the way up. Of course not the best system in the world, but I wouldn't call it horrible. Also, if listening over bluetooth be sure your volume on your phone is turned up. Listening to streaming over bluetooth requires increased volume levels for same sound output compared to SXM or listening to music from a flash drive.
 
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