I don’t anyone can say for certain but the TSB only mentions those built before 1-9-2019. This leads one to believe they had a run of out of spec torque converters.Question for everybody here - is this issue present on 2020 models of Santa Fe? I wonder if they changed/fixed it in the new release.
I couldn't get anywhere with that dealer. I decided to try another dealer before going the lemon law route. The other dealer gave me no grief and replaced the transmission. Glad that's over with.Well, that's encouraging. My story has been quite different. I've been working with a Hyundai customer service rep. Last week he arranged an inspection back at the dealer. The inspector concluded it was 'normal'. You can refer to my previous post. I protested to the CSR and he arranged another inspection, more in depth this time. They still have the car but the CSR called yesterday and told me the inspector was concerned he found after market wiring and that is the cause of the problem. I told the CSR what the wiring was and that it had nothing to do with the transmission. I had a towing package installed as well as an underseat subwoofer. The towing package just operates the lights of my popup. I had already reported the slip and jerk problem before I installed the speaker wiring. The CSR told me he'd get back to me. I am really getting the runaround here.
I don't think I would see "Comfort" mode as a solution. I think that mode simply modulates the clutch engagement more which in my understanding will cause more wear in the long run. I stick to Smart Mode. In any case, a bad torque converter needs to be replaced. Mine has certainly gotten worse over the last month.Well i'm glad it's getting some attention. Mine hasn't done it as much anymore since i've switched to comfort mode vs smart. Now that i've said it, i'm sure it will do it the next time I drive.
I don't think I would see "Comfort" mode as a solution. I think that mode simply modulates the clutch engagement more which in my understanding will cause more wear in the long run. I stick to Smart Mode. In any case, a bad torque converter needs to be replaced.