Hi Everyone...
This is about my 2012 Elantra Limited w/Tech. Let me first say that I love the car other than this problem I am experiencing.
From time to time, the audio will just cut out completely. No AM/FM/XM/CD/Bluetooth, NOTHING! I can be driving along and it just stops. It is very random and the amount of time that the audio stays gone before returning on its own is also very random. I have had it go as little as a few minutes all the way up to a few hours and as much as over a day.. There is nothing specific that I can tell triggers it each time.
I know a few other people have posted about this and the popular response seems to be to hit that little reset button in the upper left corner of the unit. Here is why that does not seem to be a solution for me. I have been to the dealer MULTIPLE times for this issue and they can't seem to figure it out. At first, the answer was always that they can't replicate the problem in the dealership, so there is nothing they can do. What did I do? The next time it happened, I whipped out the iPhone and made a video of what was happening. Like I said before no audio from any radio mode or Bluetooth. Turned the volume all the way up them all the way down, nothing. Nothing from the NAV either. After viewing the video, the lead service person in the dealership along with the service manager decided to swap out my head unit. This is now my 3rd radio. The first was swapped out for a faulty CD player (I know, who uses CD's anymore right? I paid though and want it to work), and then the second one was taken out with this audio issue. Now this third one was fine for a several months and started with the same no audio problem all over again.
The fact that the problem has persisted in the car on more than one radio/nav unit seems to point out to me that there is an underlying issue somewhere and the simple reset button is not the answer. Any ideas now knowing it has happened on more than one unit?
On another note, I have tried searching the forum and found some similar posts, but nothing with the direct same problem. If I didn't search it out correctly, please don't attack me for it, I tried!
Thanks in advance for everyone's help.
This is about my 2012 Elantra Limited w/Tech. Let me first say that I love the car other than this problem I am experiencing.
From time to time, the audio will just cut out completely. No AM/FM/XM/CD/Bluetooth, NOTHING! I can be driving along and it just stops. It is very random and the amount of time that the audio stays gone before returning on its own is also very random. I have had it go as little as a few minutes all the way up to a few hours and as much as over a day.. There is nothing specific that I can tell triggers it each time.
I know a few other people have posted about this and the popular response seems to be to hit that little reset button in the upper left corner of the unit. Here is why that does not seem to be a solution for me. I have been to the dealer MULTIPLE times for this issue and they can't seem to figure it out. At first, the answer was always that they can't replicate the problem in the dealership, so there is nothing they can do. What did I do? The next time it happened, I whipped out the iPhone and made a video of what was happening. Like I said before no audio from any radio mode or Bluetooth. Turned the volume all the way up them all the way down, nothing. Nothing from the NAV either. After viewing the video, the lead service person in the dealership along with the service manager decided to swap out my head unit. This is now my 3rd radio. The first was swapped out for a faulty CD player (I know, who uses CD's anymore right? I paid though and want it to work), and then the second one was taken out with this audio issue. Now this third one was fine for a several months and started with the same no audio problem all over again.
The fact that the problem has persisted in the car on more than one radio/nav unit seems to point out to me that there is an underlying issue somewhere and the simple reset button is not the answer. Any ideas now knowing it has happened on more than one unit?
On another note, I have tried searching the forum and found some similar posts, but nothing with the direct same problem. If I didn't search it out correctly, please don't attack me for it, I tried!
Thanks in advance for everyone's help.