[hutcha4113]

Hi

Just picked up a brand new 2010 GLS. Already love it. However as we were driving it home, noted an intermittant Rattle\Mechanical noise coming from the rear hatch (as far as we could tell).

It seems to primarily occur when a bump it hit that causes the vehicle to move side to side, rather then a bump that causes it to move up\down. We went back to the dealer, and had a mechanic listen to. He agreed it was not normal road noise, but was something that should not be happening.

He pulled the hatch apart, but there was nothing inside that would explain it. We also checked the spare tire in case it was loose. Rattle noise is still there.

Anyone experience something similar? It has ruined what otherwise has been a pleasent experience.

The sound, it I had to decribe it, sounds very similar to minivans, with the removeable seats...those seats would often jiggle causing a metallic sound....latch on the connection to the floor.

That is about the only other thing I can think of is the actual latching mechanism for the rear hatch...however it seems pretty tight...

Any help would be great.

Hutch

 

[hutcha4113]

QUOTE (mickeymoto @ Aug 22 2010, 01:33 AM) index.php?act=findpost&pid=350990

Had the same rattle issue on our new 2010 Veracruz GLS. The first 2 of 3 trips to the dealer, the technicians removed all the inner trim panels and claimed to have found loose bolts and screws securing wiring harnesses, etc. Annoying rattle persisted in the tailgate/hatch area.

On the third trip to the dealer, it was discovered the latching mechanism was improperly adjusted allowing the the latch to move and rattle as the body flexed on bumps that moved the car side-to-side.

The stationary metal post located at the bottom of the rear hatch opening is adjustable. If adjusted properly the electronic latching mechanism clamps tightly enough when closed to eliminate the movement attributed to the rattle.

Our Veracruz is now rattle free. Three trips to the dealer, however, was unnecessary. Hyundai has been notified.

I am thinking that is probably where our noise is coming from. In fact, it is getting worse, not better. Do you have any of the technical details on what they did?

We do not have the power lift gate, but the latching should be similar. I will check that piece out anyway, but any info will help.

Thanks to all the suggestions from others as well. I am going to check them all.